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based on 34688 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of workmanship
Quick response & service.
Carpet and tile came out perfect! Technician was excellent!
No chemicals, no bad smell. Technician that comes to the house is always courteous and prompt. If he is going to be late or early I always receive a phone call. Very happy with the service and the results
Quick appointments with reminders. Very nice workers who do a very thorough job.
George is very efficient nod on time.
Beautiful job.
Our carpet is sparkling now!
Service -- every employee I've worked with has been dedicated and awesome!
Green -- minimizing the use of chemicals in your work.
Outcome -- the floors (carpet and tile/grout) always look incredible!
I personally am not a chemical free person, so I don’t care about that. What I care about is getting the spots out of my carpet. Often times they come back, so only time will tell if your products worked better.
Hi, I have been meaning to reach out and share my feedback, but I've been busy.
I was disappointed by the lack of thoroughness by the man who cleaned the carpets in my office.
There was one area that he missed and I thankfully caught it and pointed it out. He missed a corner of the room because he didn't take the time to open and/or close the French doors all the way to easily gain access to that space.
He also said he doesn't lift heavy things, but he didn't think to put a couple of pillows that were under the massage table on top of the massage table in order to clean under the massage table. I noticed that and then asked him to do that after he had already finished the room. He willingly went back and did just that.
However, one area I did not catch was in my treatment room. He did not clean the carpet between the massage table and the wall. There is enough room there for me to get around the table when I treat people with acupuncture, so I assume he could have cleaned there. Even if he needed more room, it is so easy to move that table over an inch or two. I can do it and I am a woman who is not that strong and I have a bad back.
To me, this feels like a lack of attention to detail or just laziness. I don't necessarily want him to know who complained about him. I may want to use your services in the future. Thanks for listening.
I’ve liked Zerorez for a while at my home. Tried them at my office. Salesman came out and gave me a quote. Problem was it was too low and the technician was complaining the whole Time and sped through the job and it didn’t turn out too good.
Normally very good results but not this time.
Matt was absolutely awesome! He was very knowledgeable, personable and did a fantastic job on my carpet! I will be using Zerorez again in the future!
Great technicians, quality work!
My tile floor is cloudy and the grout is now all different colors and the carpet still smell of urine. I thought that Zerorez could clean my floors. I'm not sure if it's even possible. Thank you
Great customer service and polite and dedicated technicians.
Eduardo Valencia, he did the job right! He took his time to make sure it was done the right way. I hope your other employee's are as good as him, and if they are not then he should take them out and show them. A rush job is a poor job and Eduardo made sure it was a top notch job.
I love how clean the carpets are and how efficient your technicians are.
Friendly and efficient tech came and did a great job with our couch and carpets!
The service is always prompt & professional without any glitches.
A+ quality courteous carpet cleaning every time!
We had some dirty traffic places on our cream color carpet in the rooms we had cleaned. Brian from Zerorez did a great job and would recommend him very highly. Our carpets look so nice.
Alex is a professional and helpful technician. We appreciated his assistance.
Levan was very friendly, energetic, and polite. Did a good job and didn’t push us to spend more.
Great product, great price, customer service is second to none!
Great service!! Carpet looks great!
That they are not smelly, natural and safe for pets and you carpet looks amazing. Brett was very professional and did a fantastic job!
Customer service support
I like that your cleaning technique does not leave a heavy residue that can accumulate over years of carpet cleaning.
Fantastic service always! Perfectly clean tile and carpet every time!!
prompt, helpful, professional and nice............
Rashad and how nice everything always comes out.