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based on 34688 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative Robert.
Best in class.
I was very pleased with your service. My carpet looks like new and the tile in my sun room also looks new. I am very pleased. Your service tech was friendly and very efficient.
Everything
Consistent quality. Courteous and knowledgable technician.
Your people do excellent work. However, your prices are going up way too much!
More emphasis on soiled areas, both carpets & upholstery.
On time, professional, carpets looked nice. Technician was very knowledgeable about carpet types, wear, etc.
I like that there are no toxic chemicals used to clean the furniture
The service was great and very quick but the price for 45 minutes of cleaning was just exorbitant.
Service is excellent. Brett Spence is professional, courteous, prompt and efficient! Our carpets look so much better with Zerorez product.
The professional was nice and did a good job.
Please keep running specials that make your services more affordable. Thank you...
The serviceman was friendly and professional. I left with my family so we didn’t get in the way. He locked my door when he was done and left shoe covers for us by the front door.
Fast and efficient. Got the job done.
The technician was very sensitive to my father-in-laws health conditions. Being miles away, it really eased our nervousness.
Thanks!
Service is good, carpets are well cleaned, and nothing but clean water used.
I like that I am satified when the job is complete.
Your technicians are punctual, polite, and professional. We discussed additional needs I had during the appointment and he tried to accommodate my requests.
Quick service, on time, removed spots (not removed before), looks like "new" rug.
No chemicals or detergents. Carpets stay cleaner. Great technician.
I was really happy with your service. I was a former customer of Dan Smith and wasnt sure about using another company. But we're in good hands and Rashad is great!
The products that you use clean my carpet very well. I have a had other carpet shampoo guys in and they messed things up. Zerorez, Brian who was my guy, was professional and friendly and we discussed exactly what it was that I needed and his suggestions made it perfect. Brian did a good job and did not leave a mess. And my carpets have never looked so good
I was very happy with Zerorez because there was no chemical smell. The rep was very courteous. The rep dis the job fast, but well. He asked for us to check it after he was done cleaning incase there was something we were not pleased with. The rep said the carpet would be dry in about 4 hours, which was correct.
Zerorez did an amazing job on our carpets in our vacation home in Rancho Mirage. Every spot was quickly eradicated and the carpet looks brand new. Our technician was prompt, knowledgeable and fast, doing an amazing job!
We will be calling you again and recommend to all our friends!
Thank you Zerorez!!
Ellyn and David Snowden
If the arrival time is from 1-3 Zerorez should give you a call versus the customer having to call to get an update—and then the technician showing up 1.5 hours past 3 PM, even though both calls to customer service reported that he would arrive at 2 PM.
You always do such a thorough job and your technicians are always on time and very personable!
I like everything! This is the third time I've used Zerorez and have been very satisfied each time. It is easy and convenient to schedule an appointment (even at the last minute), the technicians are polite, friendly and professional and the service is excellent. The carpets are expertly cleaned with all stains and odors removed with very little wicking, quick drying and the price is reasonable. I have pets and have used many carpet cleaning services in the past and none compares to Zerorez. Thanks so much!
Great Quality!

You are prompt, on time, work hard and do excellent work. Everything looks clean and new. provider is cooperative, responsive to our needs and goes the extra mile to complete the job.