Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35022 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2019 — Rated 2 out of 10 by B.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

carpet left too wet and spots not removed. we were able to remove the spots by rubbing with a damp wash cloth.

Report a concern   March 21, 2019 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for many years and I'm still very pleased with their performance.

Report a concern   March 21, 2019 — Rated 10 out of 10 by Trish Gardner Zerorez Los Angeles
What do you like about our products and services?

Matt did a great job. The carpet looks perfect. Thanks!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Saeed Shahbazi Zerorez Los Angeles
What do you like about our products and services?

Great work. No hidden fees. Excellent staff. Alex was awesome.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Jeff J. Yeaw Zerorez Los Angeles
What do you like about our products and services?

I appreciate that the carpets are completely clean and extracted thoroughly with a no-chemical process. It makes it all the better that technicians are highly competent, thorough, with the utmost respect.
Great customer service.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent service

Report a concern   March 20, 2019 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Reliable, knowledgeable and friendly people who come to clean the carpeting. So helpful. Would definitely recommend your services to others.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Scott Field Zerorez Los Angeles
What do you like about our products and services?

Great service, carpet looks so clean and Tech Brandon did a fantastic job.
Need windows done next

Report a concern   March 20, 2019 — Rated 10 out of 10 by Chantal Dodson Zerorez Los Angeles
What do you like about our products and services?

Great Job - Will use you again for sure!

Report a concern   March 20, 2019 — Rated 9 out of 10 by B.Y. Zerorez Los Angeles
What do you like about our products and services?

Very professional

Report a concern   March 20, 2019 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

As always, the carpets look fabulous and the technician was great!

Report a concern   March 20, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Just had our carpets cleaned and are very happy with the results. Robert from Irvine was wonderful and so pleasant to have in our home. He did a remarkable job -- even removed a stain that no one else could get out. We plan to ask for Robert the next time our carpets need cleaning.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Heather Armes Zerorez Los Angeles
What do you like about our products and services?

Robert Keith was excellent and took great care of our home. Carpets and sofa look wonderful!

Report a concern   March 19, 2019 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt, always cleaner, pleasant service techs

Report a concern   March 19, 2019 — Rated 7 out of 10 by J.H. Zerorez Los Angeles
What could we do to improve?

For the first time I had you clean porcelain tile. The tile was left with a white residue all over it, some areas it was thin and light and others it was thick and heavy. I called back and left a message but haven't heard back. Going to call again today.

Report a concern   March 19, 2019 — Rated 10 out of 10 by Joann Brown Zerorez Los Angeles
What do you like about our products and services?

Robert my cleaning guy was great! Very neat! he protected my wood floors thourghly and my carpet looks great. This is the second time I have had Robert and would highly recommend him.

Report a concern   March 18, 2019 — Rated 1 out of 10 by K.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

As i said in a previous message to you, the man got my carpet very clean however instead of putting pladtic strips under legs of furniture he put the chairs on top of bed on my comforter. I couldn’t believe it. Last time i had comforter cleaned it was $65. Very expensive lesson I learned
Name removed
Phone number removed

Report a concern   March 18, 2019 — Rated 9 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

We love that shampoo is not used instead hot water. Our carpets look great! Then we even had them come back and had the kitchen and bathroom tile and grout cleaned and that also looks wonderful! We used them once before and we are sold!!

Report a concern   March 18, 2019 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Great service and clean carpets.

Report a concern   March 18, 2019 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

No residue and stays clean longer

Report a concern   March 18, 2019 — Rated 10 out of 10 by Rebecca Bryant Zerorez Los Angeles
What do you like about our products and services?

Matt did an excellent job. That is not surprising. All your Employees who have done work at our house were excellent. Zerorez has keep my carpeting looking like new for over 10 years.
Becky Bryant

Report a concern   March 18, 2019 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

On time service

Report a concern   March 18, 2019 — Rated 8 out of 10 by B.A. Zerorez Los Angeles
What could we do to improve?

Clean up a little better along baseboards walls and doors after work is completed

Report a concern   March 18, 2019 — Rated 10 out of 10 by N.L. Zerorez Los Angeles
What do you like about our products and services?

Daniel was was professional and did an excellent job.

Report a concern   March 17, 2019 — Rated 10 out of 10 by B.N. Zerorez Los Angeles
What do you like about our products and services?

Prompt service. Excellent results. My tile and grout floor looks like new!

Report a concern   March 17, 2019 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith did an excellent job cleaning my carpets. Highly recommend!

Report a concern   March 17, 2019 — Rated 0 out of 10 by C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

i have contacted you 3 times with regard to being double-charged for deodorizer 2 weeks ago and never heard back.

Report a concern   March 17, 2019 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

I don't know. I like the quality of your work and I like the professionalism of your employees.

Report a concern   March 16, 2019 — Rated 10 out of 10 by Jackie Cummings Zerorez Los Angeles
What do you like about our products and services?

I had my white leather couch and loveseat cleaned by Brett. He was on time, friendly, professional and a hard worker. My furniture looks great. Thank you!

Report a concern   March 16, 2019 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

No smell. No residue and the guys are friendly and professional.


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