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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I value high quality services for a reasonable price.
Products and Services are nothing without a spokesperson like Matt. Satisfaction with a job well done and a good knowledge base.
Robert is so thorough. It’s always a pleasure having him in our home
Excellent service and carpet cleaning
Safe chemically!
They are always prompt, honest and very helpful.
If ever I have had any issue at all, they come back out and really do want their customers happy.
I have also had "emergency" issues and they have done all they can to come out the same day or the next.
Their service is stellar and that is hard to find these days.
The person who did my cleaning was excellent. He was neat, helpful and
throw. My carpets and sofa look great! And of course there is zero residual!
Clean carpets with zero residue. The price was reasonable, the service tech helped with a few extra preparations. The best part was that he did it all and left, and I was sent a bill via email. Who does that? Who performs such a service that cannot be undone and then trusts you to pay later? Okay, maybe there are some, but for carpet cleaning -- I was so impressed!
Thank you!
Carpet cleaning leaves no detergent residue. Safe for my now crawling grandson!
They are clean and non chemical. The service technicians are well trained and thorough.
I particularly want to give a "hiigh five to Robert Keith who was most co-operative with all my requests. I'd give him a 10 for performance.
I have been using Zerorez for the the past 6 years to clean my light colored carpets and have never been disappointed in the outcome. Robert, from the Irvine office is the best!!!!
Excellent service. The carpets look beautiful.
I was specific in my request for a quote and they left out two main rooms. The carpet was still wet more than 24 hours later, carpet was so wet it smelled like mildew.
No smell and fast drying
Too expensive. And was not given the full price until the work was done.
Feel like I was severely over charged for 3 h of work. And it was not that great in removing some of the stains.
On time, courteous, clean, and fast service.
I am a repeat customer and called with an emergency - red wax spilled on my carpet and couch. Brett was scheduled for between 2-4. He called called at 1 and asked if he could come early which was fine with me. He was courteous and neatly dressed. He worked hard on the stains and did a great job. The rug looks like new. I would definitely use him again.
Great service and impressed with the quality of work.
I've used Zerorez for all our carpet cleaning needs for the past six years. I've always been completely satisfied with their service. We recently had our carpets cleaned by Rashad. He is truly a very experienced professional and is as nice as he is competent. Our carpets are older, but there is certainly no need to buy new carpets after the wonderful job he did. We couldn't be happier!
Love them...always so clean after you leave.
You did a great job, were fast but efficient.
Family room had a baby zone that was pretty bad,
but it came out looking clean!
The Realtor was impressed!
I like how clean my carpets are without chemicals, and they stay cleaner too. Love it.
The service is always great and I feel like the quality of the work done is the best possible.
very effective cleaning, friendly employees and the process seems be easy on our carpets.
Excellent results.
Fast, courteous and effective.
I like that your product is all natural and no harsh chemicals. It’s just high pressure water and safe for my family.
Darren was fabulous. I had bad spot in 1 of my rooms and he got them all out. I was so happy!
I have been recommending you for years! You are the best!

I am disappointed about the result of the cleaning. My carpet didn’t have any dirt spots but it was grey-ish in the most walked areas. The technician worked very fast and assured me that i can see the difference after the carpet dried up but it didn’t.
The carpet was in the same conditions that it was before. I didn’t see a difference.
I feel like I wasted my time and money.
To make it right: a technician should come back and give an other try and maybe spend more time on it :(