What our clients think of us!

Quality and speed of the work. My carpet looks new.

The people, the process and the product are a cut above. Thank you, Robert, for your professionalism!

Robert is the BEST, but you already know that!

Your company does not move 3 person sofas or offer discounts for rooms that have cleared out by owner. This is contrary to most Zerorez through-out the country and a challenge for older people and the disabled. You need to be clear about the extent of your services before you arrive.

My carpet was shampooed on Wednesday. I was told it would take 6-8 hr to dry. It's been two days now (48 hours) and it's still wet. Furthermore, when I called yesterday and asked if someone could bring me a fan, I was kept waiting on the phone for 10 minutes. The entire time the call was not put on hold so I was able to hear the entire conversation between the two employees trying to figure out if they could get a fan to my house. After 10 minutes of being on "hold" I had to hang up.
VERY UNPROFESSIONAL!!
Eric Bollman, I've been with you for over 6 years.
it take many years to build customer loyalty, it takes just one bad experience to loose it.
Sorry!

Good communication. On time. Carpets look good.

We appreciate receiving a call from the technician letting us know when he would be at our home to do the carpet cleaning. He did the job well. We will use Zerorez again and we will let others know about Zerorez. Thank you for a job well done.

Pricing for upolstery is too high.

Great service, personable cleaners, terrific job.

Awesome service and results

The ZeroRez process and that my carpets aren't soaked. Friendly, efficient and knowledgeable technicians

Gabriel was the young man who cleaned our rugs and a chair. He did a terrific job on all. JMy husband and I are completely satisfied with how clean it all looks now.

The technician was on time, eager to do a good job, and was efficient.

Good results. Personal service. Overall a very good experience.

Same guy, very nice and good.

I like that our wool carpet was cleaned with only water. The technician was thorough, neat and professional. Our new go to carpet cleaning service.

He did such a great job

It’s so convenient to have the carpets cleaned

Robert was excellent and knew more about carpets than any past employees.
He was outstanding !!!!!!!!!!!!

On time, efficient, neat, and the carpets look brand new!

I ha e been using your company for four years and have always found them professional and on time the quality of work is the best I would recommend them to any of my family or friends

I had 4 rugs cleaned and repaired. The repair work was outstanding. Livingston, the service tech, was incredible in both picking up the rugs and in returning them. He cut pads to fit all 4 rugs, which are all beautifully clean and a look brand new.

We loved the guy who did the work but maybe our throw rugs just couldn’t get any better. They seem to still be dull - not bright - but that may be the fault of the rug & not zerorez

Very nice employee and did a beautiful job..My little dogs would not sit on the carpet for 3 days. Guess they didn't like the smell

The people are courteous and reliable

Very friendly and efficient.

I have never personally used your services before.Thanks to the Groupon promotion I decided to try Zerorez out.The ease in setting an appointment and the driver contacting me with a accurate arrival time on the day of was a nice experience.The overall carpet cleaning explanation from Richard helped make the entire process positive.I will be using your services again.

Well my appointment was canceled 2 times the day of my appointment & took a week to reschedule.

When the person came it was good but I’m not sure I would feel comfortable referring my friends.

Brett did an excellent job both times he came out he should be happy to have him as an employee. As members of Angie’s list we will use you again, thank you

Service was thorough, prompt and friendly.