Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 3, 2019 — Rated 8 out of 10 by B.P. Zerorez Los Angeles
What could we do to improve?

Used company multiple times, this time carpets still wet after 30 hours. Never happened before.
Report a concern   April 3, 2019 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

Ease of scheduling. Quick service during cleaning day. Courteous technician.
Report a concern   April 3, 2019 — Rated 10 out of 10 by Kelly King Zerorez Los Angeles
What do you like about our products and services?

Great communication, accommodating, amazing jaw dropping outcome, i was just floored that my tile, grout and carpet came out so good...

Report a concern   April 3, 2019 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Richard did a wonderful job. The carpet wasn't overly wet and dried in a couple of days. I will definitely use Zerorez again.
Report a concern   April 2, 2019 — Rated 10 out of 10 by Maureen Filley Zerorez Los Angeles
What do you like about our products and services?

I have been using ZEROREZ for approximately 15 years after switching from Stanley Steemer. I switched in order to use fewer/no chemicals and have not been dissatisfied with my choice. The carpet and upholstery always feels "truly clean" and soft afterward. I am especially appreciative of the Murrieta ZEROREZ and the technician I have used since 2014; Daniel. He listens and does an outstanding job with my carpet and upholstery!

Report a concern   April 2, 2019 — Rated 10 out of 10 by Erin Keeby Zerorez Los Angeles
What do you like about our products and services?

You got out some serious strains and it only took 7 hours to be totally dry. Very professional technician.
Report a concern   April 2, 2019 — Rated 10 out of 10 by Carol Sipus Zerorez Los Angeles
What do you like about our products and services?

Use non-toxic materials that do the job. Friendly, efficient workers.

Report a concern   April 2, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

They arrived on time and did a professional job. My carpet is nice and clean now.
Report a concern   April 2, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Really nice guy came to clean my carpet. Super professional and explained exactly what he'd be doing and how long it'd take. Did a great job too. All my stains are out and the carpet is clean. Honestly, went as smoothly as I could've hoped for.

Report a concern   April 1, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Fast and easy.
Report a concern   April 1, 2019 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent and professional

Report a concern   April 1, 2019 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

The rep from Zerorez was very polite and professional.

Report a concern   March 31, 2019 — Rated 10 out of 10 by Loren Aguirre Zerorez Los Angeles
What do you like about our products and services?

My technician, Steven, was extremely helpful and courteous. He went above and beyond to make sure that I was satisfied with the results. He showed that he cared for my concerns and the care of our carpet. I like that my carpet always feels fresh and clean. It dries completely within a couple hours. There is no weird carpet cleaner odor residue. The technician is punctual and notifies us when he is on his way. Thank you Zerorez!
Report a concern   March 31, 2019 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Professional staff and efficient service.

Report a concern   March 31, 2019 — Rated 10 out of 10 by Dennis Lopez Zerorez Los Angeles
What do you like about our products and services?

It was easy to get a quote and confirm and appointment. Customer service was great!
Report a concern   March 31, 2019 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Great service, carpet always comes out clean, service is always on time. Friendly employees. I like the text messages and email correspondence.
Report a concern   March 31, 2019 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Matt is very knowledgeable about his job. And he shared his 30 experience with us about how to take care of our carpet.

Report a concern   March 31, 2019 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Review previously submitted
Report a concern   March 31, 2019 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

No nasty residue

Report a concern   March 31, 2019 — Rated 5 out of 10 by A.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

he didn't have his uphostry tool it was broken? I sold this equipment I just don't think he wanted to do it. He was very polite. Did his job quickly didn't get out one ink stain and upsold cleaning to use up the minimum
Report a concern   March 31, 2019 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Great service and they do a fantastic job

Report a concern   March 31, 2019 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional and trustworthy...
Report a concern   March 30, 2019 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Very effective cleaning. Carpet went from gray and spotted to bright like new and totally cleaned. The representative, Michael was very professional and delivered excellent customer service.

Report a concern   March 30, 2019 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for several years and you always do a great job. Jorge Martinez was the last technician and he was great. You are appreciated.
Report a concern   March 30, 2019 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Your products clean very well, and your employees are very friendly and professional

Report a concern   March 30, 2019 — Rated 10 out of 10 by John Broeker Zerorez Los Angeles
What do you like about our products and services?

It did the job removing the residue left by the polyethylene carpet guard we used to protect our carpets during a recent remodel. Thanks
Report a concern   March 30, 2019 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Michael always arrives on time and does an exceptional job in getting our carpets clean. Cannot imagine using anyone else. Zerorez get carpets very clean and they stay that way for a long time. Thank you
Report a concern   March 29, 2019 — Rated 10 out of 10 by F.A. Zerorez Los Angeles
What do you like about our products and services?

The work was well done and the charges were reasonable.
Report a concern   March 29, 2019 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with the work done by your two techs. They were polite, professional, and our carpets look great.

Report a concern   March 29, 2019 — Rated 10 out of 10 by Sylvia Haynes Zerorez Los Angeles
What do you like about our products and services?

The process is excellent! Sal was AMAZING!!! My carpets look new! Thank you!!

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