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based on 34703 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These guys do a great job. We live in a home with light carpet which has been damaged by were and tear and pets stains. Zerorez comes in and makes the carpet look like new. After using them, I can never go back to other carpet cleaners. I'm so grateful for Zerorez.
Be more realistic on your promotional vidros. Those show very soiled carpets coming clean like new, when in fact older carpets wear prevents the cleaning from being as positive.
Stains in my own carpet have retutned.
Once again, just when I thought my carpet for sure needed to be replaced, Zerorez came to the rescue and my white carpets literally look brand-new! Zerorez is not the cheapest, but they are by far the best. You get what you pay for and I will never use anyone else!
My experience with zerorez provider Matt was great. He was v professional & knowledgeable. Best of all the dirty tracking area on my carpet disappeared. Thanks.
Great customer service. Our technician Robert was very nice and did a great job. He got some tough stains out and the carpet looks amazing. I loved that there was no perfume smell and the carpet dried fast.
Always does a great job. Stains are gone and old ones don't come back!
Your employees are always so polite and helpful...I tell everyone about your service all the time. We also use you guys to have our offices cleaned.
Kim Pena
ExIceland work. Tech was helpful and friendl.
I love how clean my carpet is and the courteous service!
Nice job, nice people.
EFFICIENT, PUNCTUAL, COMMUNICATE WELL, AFFORDABLE
After cleaning our carpet looks like new & its 15 years old! I know it’s the carpet cleaning by Zerorez that doesn’t ruin the fibers through their cleaning solutions & method that keeps our carpet looking & smelling clean & fresh! Thank you to your wonderful service reps for their eye for detail & care of the carpet & my floors & furniture. I will definitely be calling them back to freshen up my sofa also!
The service was fabulous and done in a timely manner. The carpets look so good and no more spots.
Excellent product, great technicians, easy to schedule, reliable
We have used Zerorez for years in our home for cleaning our carpets. We bought high end quality carpets and they still look great after 30 years. The cleaning process without soap or chemicals have kept the carpets looking fresh. The technicians doing the work are always courteous and concerned that we are satisfied with the end job.
Your processs is very efficient and effetive
Efficient and effective
Friendly people from first phone call to the technician who did the work. I have already recommended to a friend. And will be calling in the near future because of information I got from the technician while he was here. Good job!!
Matt was great! Carpets look so good!
I had warned the technician that the carpets were very soiled, but he was just amazing, he got out every stain, and tracking of dirt in the carpeting, he was very professional and I was amazed at the results. I will never do carpet cleaning with anybody but Zerorez, your company again. Robin
We were very impressed with the technician. He was prompt, professional and very courteous. The carpet looked beautiful when he was finished cleaning it.
Good job, friendly staff, quick, showed up on time.
They managed to get me the help I needed cleaning/repairing my floor right away. Robert worked hard all day to make sure we were happy with his work. He was knowledgeable, helpful, and personable while remaining professional. Great job all around!
This system/ Zerorez cleaned my carpets so well. Really happy!
I love the alkaline water cleaning and no residue. It's great the way it removed some stains in m carpet! The technician who did the cleaning was professional and friendly. He moved through my house quickly and efficiently. My kitchen and bathroom tiles came out so clean - the grout was whiter than I'd ever seen it! Also like that Zerorez uses plastic corner protectors and after the carpets were cleaned he placed plastic under the moveable wood chairs and other objects like floor lamps that had to be moved. The only negative was that a small piece of grout was removed from my floor tiles.
Everything looks so nice after the service.
Friendly service
Great cleaning job on carpet and friendly, capable staff.
Extremely impressed with the stem cleaning of my tile floors. The carpets dried quickly and look great.
The cleaner was prompt and honest about the services and work. He told us upfront that he could get the stains out but he said he could make the rest of the carpet better and he did.