Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35022 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2019 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Made our dingy carpet look like new again!
Report a concern   February 9, 2019 — Rated 10 out of 10 by E.O. Zerorez Los Angeles
What do you like about our products and services?

My wife has been using Zerorez services for several years, and she referred to us. We are happy with the carpet cleaning service provided by Zerorez, service person was polite, efficient and did an excellent job at cleaning the carpet.

Thank you!

Miguel & Name removed
Mission Viejo CA

Report a concern   February 9, 2019 — Rated 10 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

Your system of cleaning is great but our Carpet is 20 years old. It is no longer easy to clean. Your guy did a great job. As good a job as can be done. Thank you!
Report a concern   February 9, 2019 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   February 9, 2019 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals is my favorite thing. The last technician I had was unimpressive and I almost didn’t schedule with you again but I’m glad I did because Robert was amazing. He did a very thorough job and got some really tough stains out. I was impressed! Will be calling and requesting Robert every time!

Report a concern   February 8, 2019 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Great job getting long time stains from our carpet and very thorough grout cleaning.
Report a concern   February 8, 2019 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

Matt showed up on time and was able to resolve our problem immediately. I had accidentally spilled some guacamole on the carpet and he said he couldn't guarantee it would completely come out. However, he worked diligently on the large spot and it looks as good as new! Very happy with your services. He also loved our dog, Darla (and Darla loved him) as well!
Report a concern   February 8, 2019 — Rated 10 out of 10 by Joy Brande Zerorez Los Angeles
What do you like about our products and services?

SAL WAS GREAT!! HE TOOK GREAT CARE TO MAKE SURE I WAS VERY HAPPY. LOVE TO USE HIM AGAIN!!
JOY BRANDE
Report a concern   February 8, 2019 — Rated 5 out of 10 by E.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were several stains left on carpet which I removed. I should have looked thrugh the house before he left but because i never found reason to in the past I didn't feel the need to. As you know, I've been a customer for years.
Report a concern   February 7, 2019 — Rated 10 out of 10 by Alecia Bernard Zerorez Los Angeles
What do you like about our products and services?

Brett was amazing. He provided with all the necessary information regarding the products not leaving residue or having an after odor. He was professional in his attire and behavior. Worked diligently to clean a 30+ year old sofa and I have to say it looks amazing. I will definitely utilize your services again.
Report a concern   February 7, 2019 — Rated 10 out of 10 by Natalie Hastings Zerorez Los Angeles
What do you like about our products and services?

My couch and chairs look great! There is a clean (not chemical) smell. The associate with whom we worked was friendly, professional, and clearly explained the cleaning process.

Report a concern   February 7, 2019 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

I really like the way the carpet feels after it drys. very soft

Report a concern   February 7, 2019 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Great job! Done on time.
Report a concern   February 7, 2019 — Rated 8 out of 10 by M.S. Zerorez Los Angeles
What could we do to improve?

Good result. Carpet looks so much better!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Cari Okamoto Zerorez Los Angeles
What do you like about our products and services?

The tech was extremely friendly and on time.
Report a concern   February 6, 2019 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

My family room tile looks fantastic after it is cleaned.
Report a concern   February 5, 2019 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

My old carpet looks great again. The young man was very nice and could speak English.

Report a concern   February 5, 2019 — Rated 9 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Excellent clean. Protection for furniture legs
Report a concern   February 5, 2019 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Unlike our other experiences with rug and upholstery, there is no residue and everything looks fresh and clean. Prompt, competent, and courteous staff and reasonable prices.

Report a concern   February 5, 2019 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Technician, Sal, was very pleasant and cooperative. He did an excellent job cleaning the worst soiled areas, and explained why some spots didn't come as clean as one would like. We have used Zerorez several times, and find that our carpets do tend to stay cleaner longer with their process.
Report a concern   February 5, 2019 — Rated 10 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and product.
Report a concern   February 5, 2019 — Rated 5 out of 10 by S.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

the person who came out to my home did not do a good job compared to previous guy

Report a concern   February 5, 2019 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Your technician, Razud, was terrific!
Report a concern   February 5, 2019 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Great product. Friendly technitions.

Report a concern   February 4, 2019 — Rated 6 out of 10 by G.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This is the second time that the Carpets were cleaned and the results were mediocre.

Report a concern   February 4, 2019 — Rated 10 out of 10 by Courtney Roberts Zerorez Los Angeles
What do you like about our products and services?

Amazing job! Very progressional!!!
Report a concern   February 4, 2019 — Rated 10 out of 10 by Thomas Lee Zerorez Los Angeles
What do you like about our products and services?

quality work, great customer service and fair pricing!
Report a concern   February 4, 2019 — Rated 10 out of 10 by Lisa Power Zerorez Los Angeles
What do you like about our products and services?

Our carpets, rugs, and upholstered furniture came out clean, and without the heavy smell of perfumed cleaners. I've used ZeroRez in Seattle, Los Angeles, and I'll use them in Park City UT when we move there. The employees are always very professional, show up on time, and do a very thorough job! In the past we also had our granite counter tops sanitized and treated. Made me feel better about our food prep surfaces!

Report a concern   January 30, 2019 — Rated 9 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Results
Report a concern   January 30, 2019 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

I appreciated that Sal prepped the floors by putting down the mats before cleaning our carpet. I liked that he put up the corner protection guards. Sal was very friendly and did a great job cleaning our carpet. I would highly recommend your company and Sal.

Privacy Policy