Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35022 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2019 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

Customer service support
Report a concern   January 8, 2019 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

I like that your cleaning technique does not leave a heavy residue that can accumulate over years of carpet cleaning.
Report a concern   January 8, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Fantastic service always! Perfectly clean tile and carpet every time!!
Report a concern   January 7, 2019 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

prompt, helpful, professional and nice............
Report a concern   January 7, 2019 — Rated 10 out of 10 by A.H.D. Zerorez Los Angeles
What do you like about our products and services?

You are prompt, on time, work hard and do excellent work. Everything looks clean and new. provider is cooperative, responsive to our needs and goes the extra mile to complete the job.
Report a concern   January 6, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Your representative Robert.
Report a concern   January 6, 2019 — Rated 10 out of 10 by Mark Oleary Zerorez Los Angeles
What do you like about our products and services?

Best in class.
Report a concern   January 6, 2019 — Rated 10 out of 10 by P.J. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with your service. My carpet looks like new and the tile in my sun room also looks new. I am very pleased. Your service tech was friendly and very efficient.
Report a concern   January 6, 2019 — Rated 10 out of 10 by Boris Konar Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   January 6, 2019 — Rated 10 out of 10 by Robyn Nelson Zerorez Los Angeles
What do you like about our products and services?

Consistent quality. Courteous and knowledgable technician.

Report a concern   January 6, 2019 — Rated 9 out of 10 by K.K.D. Zerorez Los Angeles
What do you like about our products and services?

Your people do excellent work. However, your prices are going up way too much!
Report a concern   January 6, 2019 — Rated 6 out of 10 by C.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

More emphasis on soiled areas, both carpets & upholstery.
Report a concern   January 5, 2019 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

On time, professional, carpets looked nice. Technician was very knowledgeable about carpet types, wear, etc.
Report a concern   January 5, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I like that there are no toxic chemicals used to clean the furniture
Report a concern   January 5, 2019 — Rated 5 out of 10 by J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The service was great and very quick but the price for 45 minutes of cleaning was just exorbitant.
Report a concern   January 5, 2019 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Service is excellent. Brett Spence is professional, courteous, prompt and efficient! Our carpets look so much better with Zerorez product.

Report a concern   January 5, 2019 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

The professional was nice and did a good job.
Report a concern   January 5, 2019 — Rated 8 out of 10 by D.G.P. Zerorez Los Angeles
What could we do to improve?

Please keep running specials that make your services more affordable. Thank you...
Report a concern   January 4, 2019 — Rated 10 out of 10 by Yubleni Cazares Zerorez Los Angeles
What do you like about our products and services?

The serviceman was friendly and professional. I left with my family so we didn’t get in the way. He locked my door when he was done and left shoe covers for us by the front door.

Report a concern   January 4, 2019 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient. Got the job done.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Eric Paulson Zerorez Los Angeles
What do you like about our products and services?

The technician was very sensitive to my father-in-laws health conditions. Being miles away, it really eased our nervousness.
Thanks!
Report a concern   January 4, 2019 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Service is good, carpets are well cleaned, and nothing but clean water used.
Report a concern   January 4, 2019 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

I like that I am satified when the job is complete.
Report a concern   January 4, 2019 — Rated 10 out of 10 by M.A.M. Zerorez Los Angeles
What do you like about our products and services?

Your technicians are punctual, polite, and professional. We discussed additional needs I had during the appointment and he tried to accommodate my requests.

Report a concern   January 4, 2019 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Quick service, on time, removed spots (not removed before), looks like "new" rug.
Report a concern   January 4, 2019 — Rated 10 out of 10 by C.V.W. Zerorez Los Angeles
What do you like about our products and services?

No chemicals or detergents. Carpets stay cleaner. Great technician.
Report a concern   January 3, 2019 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

I was really happy with your service. I was a former customer of Dan Smith and wasnt sure about using another company. But we're in good hands and Rashad is great!
Report a concern   January 3, 2019 — Rated 10 out of 10 by Patty Dougherty Zerorez Los Angeles
What do you like about our products and services?

The products that you use clean my carpet very well. I have a had other carpet shampoo guys in and they messed things up. Zerorez, Brian who was my guy, was professional and friendly and we discussed exactly what it was that I needed and his suggestions made it perfect. Brian did a good job and did not leave a mess. And my carpets have never looked so good
Report a concern   January 3, 2019 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

I was very happy with Zerorez because there was no chemical smell. The rep was very courteous. The rep dis the job fast, but well. He asked for us to check it after he was done cleaning incase there was something we were not pleased with. The rep said the carpet would be dry in about 4 hours, which was correct.

Report a concern   January 3, 2019 — Rated 10 out of 10 by Ellyn Snowden Zerorez Los Angeles
What do you like about our products and services?

Zerorez did an amazing job on our carpets in our vacation home in Rancho Mirage. Every spot was quickly eradicated and the carpet looks brand new. Our technician was prompt, knowledgeable and fast, doing an amazing job!

We will be calling you again and recommend to all our friends!

Thank you Zerorez!!

Ellyn and David Snowden

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