Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 8, 2019 — Rated 10 out of 10 by Carol Hunt Zerorez Los Angeles
What do you like about our products and services?

I always call Zerorez when I need my carpets cleaned. They come out looking great thanks to Robert the amazing technician. I love the fact that the solution is not toxic!!

Report a concern   April 8, 2019 — Rated 10 out of 10 by Lisa Saeter Zerorez Los Angeles
What do you like about our products and services?

Very friendly and knowledgeable technician

Report a concern   April 8, 2019 — Rated 10 out of 10 by Heather T Zerorez Los Angeles
What do you like about our products and services?

You always do a great job. Very professional and accommodating. Thank you.

Report a concern   April 8, 2019 — Rated 10 out of 10 by Heather Robinson Zerorez Los Angeles
What do you like about our products and services?

Professional and friendly technicians and product is far superior to any carpet cleaning company. I’ve used Zerorez for about 10 years now and would never call another company. You get what
You pay for with the discount guys. Zerorez is well worth the little bit extra.

Report a concern   April 7, 2019 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Great job!

Report a concern   April 7, 2019 — Rated 10 out of 10 by Rita Ward Zerorez Los Angeles
What do you like about our products and services?

I love the fact that you don't use chemicals to clean the carpet. My personal products and the items used to clean my home are all natural as well. That's extremely important to me.

Report a concern   April 7, 2019 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

I have had Zerorez to my condo twice and both times they were superb. On time, professional, courteous and very heplful even when I asked if I could add a few items. The technician did a great job. the carpets are just like new, and he even got some pesky pet stains removed. They are great! Don't hestitate.

Report a concern   April 7, 2019 — Rated 9 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Services are pricey, but living room carpet and upholstered chair came out clean. I was somewhat bothered though that it took over 24 hours for the carpet to dry.
Technician Sal was very nice.

Report a concern   April 7, 2019 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

On time, efficient and reasonable prices

Report a concern   April 7, 2019 — Rated 10 out of 10 by W.D. Zerorez Los Angeles
What do you like about our products and services?

No soap used, great technicians

Report a concern   April 6, 2019 — Rated 10 out of 10 by Jan Neufeld Zerorez Los Angeles
What do you like about our products and services?

Friendly, knowledgeable technicians, as well as the results from the cleaning. I also like that you give a window of time for the appointment, plus a call sometime shortly before arrival.

Report a concern   April 6, 2019 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

My gratitude to Darren (I believe) for the excellent service provided yesterday, April 5. Very happy to recommend Zerorez to anyone I know!

Report a concern   April 6, 2019 — Rated 10 out of 10 by Judi Moore Zerorez Los Angeles
What do you like about our products and services?

The best part is the water that Zerorez uses to clean the carpets. It does not leave a musty odor after cleaning. Zerorez is always successful in getting out stains. The carpets look new again. Also, the service men are always careful to protect the walls and floor while they clean.

Report a concern   April 6, 2019 — Rated 6 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You charged me $40 extra for cleaning a hallway and pathway through the living room. Although Gabriel was very charming and accommodating, he spent almost ten minutes on a personal call just as he was about to start the job in my home.

Report a concern   April 6, 2019 — Rated 10 out of 10 by Leslie Gfeller Zerorez Los Angeles
What do you like about our products and services?

Love that there is Zero shampoo to dirty my carpet!! The process which Zerorez uses is amazing! Love the customer care and love the product!

Report a concern   April 6, 2019 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning service I’ve ever used.... carpets look like new. Thank you!

Report a concern   April 6, 2019 — Rated 10 out of 10 by Mimi Simpson Zerorez Los Angeles
What do you like about our products and services?

I like that no chemicals are used

Report a concern   April 5, 2019 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Marcel knows his stuff. He’s got our carpets looking like new. Well done , Zerorez.

Report a concern   April 5, 2019 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Always prompt. Technicians are courteous and efficient. All my questions are answered. My carpets are beautifully cleaned.

Report a concern   April 5, 2019 — Rated 7 out of 10 by L.D. Zerorez Los Angeles
What could we do to improve?

It’s just the cost, you’re way over other carpet cleaners!

Report a concern   April 5, 2019 — Rated 10 out of 10 by A.O.M. Zerorez Los Angeles
What do you like about our products and services?

I liked that you were prompt, fast and left the church carpets immaculate!

Report a concern   April 5, 2019 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional staff. Communicated clearly, giving me a heads up when they were 30 minutes from arriving.

So far, the results seem very good. HOWEVER, I'd be able to give a better review in several weeks after the carpet has received more traffic.

Report a concern   April 5, 2019 — Rated 10 out of 10 by L.C.R. Zerorez Los Angeles
What do you like about our products and services?

Matt did a really great job. Our carpets look fantastic!

Report a concern   April 5, 2019 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Very satisfied!

Report a concern   April 5, 2019 — Rated 10 out of 10 by Pierre Charles Zerorez Los Angeles
What do you like about our products and services?

Easy process.
Your employee was knowledgeable , kind .
I am always satisfied working with you.
Thank you

Report a concern   April 4, 2019 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Gabriel who cleaned my carpets was very professional and informative. I’m pleased with the results.

Report a concern   April 4, 2019 — Rated 10 out of 10 by Eva Radloff Zerorez Los Angeles
What do you like about our products and services?

I do not have to worry about getting sick while cleaning my carpets . I loved the guy who did my carpets. Saul is the best

Report a concern   April 4, 2019 — Rated 10 out of 10 by E.K. Zerorez Los Angeles
What do you like about our products and services?

The technician came on time and made quick work of our project. We are happy with the results, as usual.

Report a concern   April 4, 2019 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

great. My carpet looks really good.

Report a concern   April 4, 2019 — Rated 10 out of 10 by Chris Hinds Zerorez Los Angeles
What do you like about our products and services?

Oh my goodness, Marcel Costalmaillere did a fantastic job on our carpets! They are 17 years old, and he made them look brand new! Selling our home, and realtors came today and viewed the house, and just loved our white carpets!!!! Thank you Marcel!!!!


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