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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well my appointment was canceled 2 times the day of my appointment & took a week to reschedule.
When the person came it was good but I’m not sure I would feel comfortable referring my friends.
Brett did an excellent job both times he came out he should be happy to have him as an employee. As members of Angie’s list we will use you again, thank you
Service was thorough, prompt and friendly.
Robert, the technician who did our carpets was very professional, knowledgeable and informative. Based on his interaction, I would recommend Zerorez to friends and would consider using Zerorez in the future.
Arrived at the right time, Did a great job.
The two representatives from ZeroRes were extremely knowledgeable and professional. I would recommend ZeroRes to anyone considering carpet or window cleaning.
Good job and person was efficient and polite.
Brian did a wonderful job and we will request him again.
Excellent work; friendly technician (Alex).
Robert did a great job on our carpet cleaning and explained our kitchen stone cleaning needs. We are very pleased to his work and patience.
the grandkids are OK crawling on the rug
I am a long-time customer and always the job is done right the first time. I love the fact there are no chemicals involved in the process. Brett arrived exactly as promised and is great representative of your company. He was well dressed, polite and even went the extra mile when I asked him to clean one spot in a guest bedroom that was not on the schedule. Now that is great service. I highly recommend both the company and any of their representatives.
Day three and carpets are still damp, still smell
bad.
Great service. Professional cleaning guy. Like it was not toxic and baby safe.
Suggestions: Include a drying service on-site. When speaking with the sales/account person on the phone they could suggest or explain the service options, i.e rugs can be cleaned on site or off-site with price differences, you have spot cleaning kits for small areas for purchase, etc etc.
You do what you say you will do.
The Service And The Employees.
It was quick and easy. Before I knew it they were done. Every thing looks beautiful. Great job guys.
My service man was quick lovely I pray the carpets stay clean for a while
move furniture and clean all carpet.
Our carpet looks great, and there was nothing to clean up after like overspray on the baseboards that we have experienced in the past. The technician Robert Keith was professional, very knowledgeable, and also offered helpful information about replacement carpeting and area rug cleaning. He also accommodated us by staying longer than scheduled and cleaned an upholstered chair for us, which we really appreciated. Also, the young man who assisted Robert Keith was very friendly and did a nice job. The Zerorez method of steam carpeting cleaning is excellent, and we will definitely use them again.
Excellent job every time. I would not use anyone else for carpet cleaning and tile cleaning. been using your products and service for over 10 years.
Eric was great, did a amazing job.
VERY noticeable difference
I was very satisfied with the job. The person who came was courteous, professional and knowledgeable. I like to commend him for his promptness and experience. Be sure that I will use your service again.
Carl Basurto
on time and good job
Great guys that do a great job. Sal just did our carpet and he did a fabulous job! I have them come to my house a couple of times a year. My carpet is 20 years but looks new!
Once again, Brian did an outstanding job cleaning our carpeting. He is very thorough, careful and helpful. He takes great care not to damage anything in our home as well. We really appreciate the great service he provides.
Easy scheduling, straightforward pricing with no surprises, the professionalism from your service tech and the quality of the work. You guys are great!
You can share my first name and city only.
on time
very polite
I have never personally used your services before.Thanks to the Groupon promotion I decided to try Zerorez out.The ease in setting an appointment and the driver contacting me with a accurate arrival time on the day of was a nice experience.The overall carpet cleaning explanation from Richard helped make the entire process positive.I will be using your services again.