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based on 35211 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had a great experience with Richard from Zerorez. Extremely professional, personable, courteous and thorough. ZERO complaints for Zerorez!!
Richard was polite, professional, efficient and thorough.
Professional and thorough technicians who do a great job on carpets, tile floors and upholstery and also take great care in the process protecting walls and furnishings.
Excellent service, friendly, and removed all the stains and odor from the carpet.
The man who did the work was great! The carpet looks great. My only concern was cost. Our den and hallway are both small and the minimum cost is a bit high in my opinion.
I have used zerorez for years and will continue and to recommend to others
I have used your services for over a decade and am always happy. The tech that performed the most recent service was a rock star!
You show up you are courteous and timely and you odd good work.
Effective, product does a good job, staff courteous, very helpful.
Friendly service
Good resulta
The carpet looks brand new again
Great job as always! Old carpet new again!
You charged us 150.00 dollars to have our 1 year old carpet resealed, and our carpet company said that it was not necessary.We will not use you again because you can not be trusted
Name removed Young
I like how the product doesn't leave a sticky soapy residue on the carpet. The carpet tech was professional and nice.
My area rug had to be thrown away because it smelled so badly. I called and the person on the phone didn't seem to care. She offered to reclean but not until a week later.
I have used Zerorez for years and am always impressed with the service.
This year I am a little disappointed. Over the last 6 months we have had extensive remodeling done in our home which unfortunately left our carpets stained. While the carpets looked pretty good right after the cleaning on June 1st, within a week the stains in one of the rooms were back. We were having my daughter's bridal shower in our home the following week, so we just had to deal with it. Now that the festivities are done and our out of town guests have departed, we wanted to give you our honest feedback.
If the technician would like to come back and re-do the one room that would be acceptable. Please contact me with a possible date.
Thank you.
Name removed
5854 Los Santos Way
Buena Park CA 90620
714/Phone number removed
Carpet and tile cleaning.
Very professional.
How great the carpet comes out!
Service Person Yankel was polite, well spoken and neat.
Moved items to clean around the edges.
The carpets smell and look incredible considering the pet urine stains.
Thank you.
Job well done
Employee arrived on time...dressed well..explained what he was going to do.
We like love the way the carpet feels and smells after it is cleaned.
Your employee did a great job.
Tech was fantastic. Thank you! Thank
You have the best product & process And Robert is the best technician we've ever had.
timely service. curteous service person.
Good results
I like that no chemicals are used. Also, the technicians are professional, clean, and polite.
I want to thank you my carpets looks like knew and they feel so clean. Marcel was so nice he explain ever thing that he was going to do. This is the first cleaning that my carpets came out so clean and the color is like new. Barbara Price
Good service. Knowledgeable technician. Right on time. Thorough and professional. This was our 2nd time and would use the service again.
Professionalism, promptness, and proficiency