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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is excellent by Rashad.
Courteous service
Clean carpet
Good customer service
Zerorez cleaned our carpets for us in preparation for moving out of a house at the end of our lease. We have two large dogs and had some pet stains. Zerorez did a great job cleaning our carpet for a reasonable price, and didn't try to push us to have additional stain-removal services, but instead provided an honest opinion as to whether any of the additional services were needed. I would definitely have zerorez clean my carpets again in the future and would highly recommend to a friend!
Awesome way to clean your carpets. Technicians are knowledgeable and friendly.
Your prices are still too high, even with your "specials"
Excellent service person but not happy with scheduler. They tend to overbook the appointments. Mine came an hour and a half late. Even though I was given a heads up it is very frustrating. When I was offered to reschedule, I couldn’t believe it was for the following week! I am hoping they would improve on the scheduling of appointments .
Your staff is truly amazing, knowledgable and so friendly! From the lady that answered the phone (and all my questions) to Mike who did the dirty job :-)
I will def use your services again and recommend. Worth every penny!!
My tech went out of his way to make sure my carpets looked good and my furniture was protected.
The technicians are always great and they arrive on time and always do an excellent job. I think zerorez is a bit pricey but I always use your services. Thank you.
Robert Keith can make our carpets look like brand new every time!
Everything looks much better than the last company I used. I will definitely use you again.
Can’t believe how great out old carpets looked after Darren cleaned them yesterday. Your system restores even sad old carpets.
Zerorez is the BEST carpet cleaner hands down! My carpets get truly CLEAN - no soap residue or discoloring or stickiness. I recommend them without qualification
I have been using Zerorez for my carpet cleaning for years. I have always been totally satisfied with the way my carpet looks . I have found the technicians to be friendly and professional , they really do strive to do an excellent job. I have recommended Zerorez to my friends and family.
How clean and fresh my carpets are after they are cleaned, along with how nice your people are.
Sal was awesome! Very, very committed to doing an excellent job. Thank you.
Improved communication between scheduler and service technician. Area rug accomdstions must be clear to all parties.
Professional service and quality results
Everything - excellent cleaning. I have white carpeting and it always looks like new when they clean it. You would not believe it is 15 years old.
The whole staff is courteous, helpful and well trained to do a good job.
Carpet looks like new, fresh. Fast service, never disappoints!
I have had Rashad twice now. He is professional, pleasant and most of all is a great technician. Due to the process, the carpet is dry in half the time or better than those other companies that simply soak your carpets.
I would highly recommend again and again!
I just had my carpet cleaned and it came out nice
Convenient, no spots left, polite
I really appreciate that your product is environmentally friendly and non-toxic. But it wouldn't be great, if it didn't clean as well as it does. The icing on the cake is your employees, who are consistently friendly, professional, and extra conscientious--taking excellent care of our property and going above and beyond.
Brian was a very knowledgeable and courteous technician and a real asset to your company!
The knowledgeable staff has been a great help in timing all aspects of floor polishing and rug cleaning.
Easy online appointments, on time. courteous, careful with furniture, fast, and a job well done!
we have used zerorez twice and both times they have exceeded our expectations. They did Tile and carpet cleaning and made both look brand new!!! I will not use anyone else for our cleaning needs!
Marcia A.
Anaheim Hills, CA