- Phone: (949) 387-2222
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based on 35021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Service!! The only company that I will call to see my carpet.
Thank you my carpet always looks brand new after you are done with cleaning
Mr & Mrs Garcia
Robert Keith and his assistant Kyle were Excellent.
Our floors look GREAT!!!
The carpet looks wonderful and the tile looks like BRAND NEW!!!
No chemicals are used.
The phone is answered with a real live person; you are well informed about the service or services to be performed; they confirm by email, acknowledge special instructions about getting to you, get there on time, and do an outstanding job by helpful and friendly personnel.
The knowledge and courtesy of the service people and the quality of the products.
Quality of the staff. Quality of the work.
Service people are always polite and take care of what is needed. Carpets come out clean every time.
Capet looked like new
No residue! Professional employees.
Professional service, on time, reasonable price
You have professional people who do a great job.
We were pleased with the results. The communication was great.
Amazing job of getting highly stained areas cleaned.
Cleans great
Drys fast
Very friendly and did a great job
Great service provider. Great cleaning job
Lower the price all else is good
The young man who came was early, congenial, helpful, expland everything, was efficent and dis a greeat job.
Excellent
As usual I am very pleased with the work of zerorez. The technician is pleasant and efficient, doing a great job and all in minimum time.
Affordable and happy with the results!
I’ve used this company for years and never had any issues. Always an excellent outcome until yesterday. I have dogs that occasionally urinate on the carpet and zerorez has always been able to get the smell and stains out. Yesterday the carpet cleaning team showed up and did their thing. They spot treated the area and cleaned it. My carpets looked beautiful and the smell seemed to be gone but then when I went downstairs this morning I could see where the dogs had urinated and the carpet smelled like dog urine. I kept my dogs upstairs locked in my sons room overnight because I didn’t want them to sleep on damp carpet so I know they didn’t urinate on the carpet at night.
I’m really disappointed that the stains and smell didn’t come out this time. I have tried calling the company three times today but no answer. I left a message but no return call yet.
I love this company and will continue to have my carpets cleaned but I would really like the team to come back out and spot clean the areas that didn’t come out well. I’m hoping if they try again the stains and smell will come out.
I hope to hear from someone at the company soon.
Best regards,
Name removed
Quick clean and easy to work with.
Sal, our technician, was very professional, courteous, and polite! He did a great job explaining everything over the phone with me, and did a great job cleaning our carpets. Would definitely have him back next year to do an annual cleaning!
I would highly recommend your service.
The technican was great and we use you exclusively for our carpet needs
The technicians are always very polite and do a thorough job. My carpets look great after their yearly cleaning.
Everything!
Great service and I happy to refer.
The personnel you use are excellent