Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2019 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

A very thorough way to clean carpets. No heavy perfume or soap residue. Just clean and fresh. Technicians are always professional

Report a concern   June 8, 2019 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Zerorez employees are always very polite and professional, they always layout mats and clean afterwards.

Report a concern   June 8, 2019 — Rated 10 out of 10 by John & Elaine Carney Zerorez Los Angeles
What do you like about our products and services?

The spots do not return. The people are great. Always on time

Report a concern   June 8, 2019 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Very happy with results.

Report a concern   June 8, 2019 — Rated 10 out of 10 by T.P. Zerorez Los Angeles
What do you like about our products and services?

Estimate as promised, on time and very happy with the work.

Report a concern   June 8, 2019 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

The carpet always comes out amazingly clean. Drying time is a bit slower since we’re by the beach and it’s more humid. However, most of it was dry by the second day. Thank you for a great job and without a chemical smell.

Report a concern   June 8, 2019 — Rated 10 out of 10 by Kathy Bothe Zerorez Los Angeles
What do you like about our products and services?

My porcelain tile and grout have never looked better. Why didn't I do this sooner? Thank you!

Report a concern   June 7, 2019 — Rated 10 out of 10 by Janet May Zerorez Los Angeles
What do you like about our products and services?

safe and effective... the floors look beautiful!

Report a concern   June 7, 2019 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Professional, timely, proficient and helpful technician.

Report a concern   June 7, 2019 — Rated 10 out of 10 by Kim Pena Zerorez Los Angeles
What do you like about our products and services?

Your employees are always very friendly and professional..i only use zerorez. My carpets stay soft because zerorez doesn't clean with tons of soap which makes your carpet crunchie.
Kim

Report a concern   June 7, 2019 — Rated 10 out of 10 by Brandon Beal Zerorez Los Angeles
What do you like about our products and services?

Great service and communication. Would use again.

Report a concern   June 7, 2019 — Rated 9 out of 10 by C.S.B. Zerorez Los Angeles
What do you like about our products and services?

I love the professionalism. My only complaint is they don't move furniture. I also like that the same technician came out. Especially since he took care to put mats down the hallway to the room to be cleaned. I highly recommended Zerorez☺☺

Report a concern   June 7, 2019 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Kept all of my belongings safe. Cleaned a large area rug thoroughly that was damaged. Very satisfied with their customer service.

Report a concern   June 7, 2019 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Great service. Alex is very professional and friendly

Report a concern   June 7, 2019 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

We are always very pleased with your service and your employees are very professional and informative.

Report a concern   June 7, 2019 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

extremely clean carpets

Report a concern   June 7, 2019 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional customer service! Excellent job done

Report a concern   June 6, 2019 — Rated 10 out of 10 by Marie Loscalzo Zerorez Los Angeles
What do you like about our products and services?

Friendly associate; on time; caring. Never any residue the next day.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Dana Pembroke Zerorez Los Angeles
What do you like about our products and services?

Sal was so kind and did a fantastic job on my son's bedroom carpet. It looks new!

Report a concern   June 6, 2019 — Rated 10 out of 10 by Peggy Bradley Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient and experienced.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Rita Weinreb Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez three times to clean my carpet, and have always been happy with the results. The carpet cleaners are super nice, and they listen to and answer all of my questions.

Report a concern   June 6, 2019 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Everyone is very professional and the quality of work is outstanding. Carpets, floors and furniture look like new and spots do not return, unlike other companies. I highly recommend Zerorez.

Report a concern   June 6, 2019 — Rated 5 out of 10 by A.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I scheduled an appointment 2 and a half weeks in advance and the day of my appointment my technician didn’t want to do the job because he had other appointments cancel so mine was the first with a window between 2-4pm. I was unable to have the service done earlier in the day and the technician told me he didn’t want to wait around until 2pm so he would have to reschedule me. Unprofessional.

Report a concern   June 6, 2019 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

The product really works and the service tech Robert was very knowledgeable and answered all of my questions. He was super helpful!

Report a concern   June 6, 2019 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Everything!

Report a concern   June 6, 2019 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

That it’s chemical free and the carpet cleaning seems to last awhile before any stains come back. I’ve used other carpet cleaning companies who charge more and you see the stains return
within 3-4 days.

Report a concern   June 5, 2019 — Rated 10 out of 10 by Carmen Olsson-Rigdon Zerorez Los Angeles
What do you like about our products and services?

Sal is the BEST! We have had other operatives but he does the finest job of any of them and we've been a customer for over 10 years!

Report a concern   June 5, 2019 — Rated 9 out of 10 by Abey Fonn Zerorez Los Angeles
What do you like about our products and services?

I absolutely love Zero Res! I have my carpet cleaned twice a year and my 20 years old carpet looks shockingly well cared for and clean. But what i love more about Zero Res is my technician Marcelo. He is behind the Zero Res magic.

Report a concern   June 5, 2019 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Quick, clean & efficient

Report a concern   June 5, 2019 — Rated 2 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The low recommendation is entirely a result of the technician who serviced our home. He was unprofessional, rude, rushed, and did a poor job.


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