Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 26, 2019 — Rated 10 out of 10 by Carole Humphrey Zerorez Los Angeles
What do you like about our products and services?

They did a very good job

Report a concern   May 26, 2019 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez process and Jorge Martinez (cleaner).
Report a concern   May 26, 2019 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Great crew, always pleasant and very knowledgeable.
Everything always looks like new.

Report a concern   May 26, 2019 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable, capable and responsible technicians.
Report a concern   May 26, 2019 — Rated 10 out of 10 by Jeanie McDonald Zerorez Los Angeles
What do you like about our products and services?

The two technicians who cleaned my carpet were professional, friendly and courteous. They fully explained the process and worked quickly. The result was amazing. I'm thoroughly satisfied with the result. You have a customer for life.
Report a concern   May 26, 2019 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

This is the only company that I utilize, and Robert is the best. I have always requested him and my older carpet looks brand new.
Report a concern   May 26, 2019 — Rated 10 out of 10 by Peter Miranda Zerorez Los Angeles
What do you like about our products and services?

The carpet was cleaned better than ever before.

Report a concern   May 25, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Service was prompt. Work was done efficiently and with great results. Requested 'dry stroke' to help reduce moisture level of carpet post cleaning. This helped expedite drying time.
Report a concern   May 25, 2019 — Rated 10 out of 10 by Candace Roy Zerorez Los Angeles
What do you like about our products and services?

The cleaning turned out very good, I was very happy with how good it looks.
Report a concern   May 25, 2019 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Quick, no odor, professional

Report a concern   May 25, 2019 — Rated 10 out of 10 by A.V.D. Zerorez Los Angeles
What do you like about our products and services?

Love Zerorez! Friendly, hardworking and always goes over everything with me and my carpet and sofas always come out amazing! I will always use Zerorez!
Report a concern   May 25, 2019 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

The products last a long time and the service is exceptional. The technicians go above and beyond to ensure every area is spotless.
Report a concern   May 24, 2019 — Rated 10 out of 10 by Linda Feldman Zerorez Los Angeles
What do you like about our products and services?

My rugs came out like new. Sal Alvarez did a wonderful job. He was careful with my furniture and very very neat. I am very pleased with the results.
Linda Feldman
Report a concern   May 24, 2019 — Rated 10 out of 10 by Bradley Mitcheltree Zerorez Los Angeles
What do you like about our products and services?

Everything, had 3 different guys come out over the last few years and all are super friendly and professional.
Report a concern   May 24, 2019 — Rated 10 out of 10 by Juli Xian Zerorez Los Angeles
What do you like about our products and services?

Robert Keith came to my house twice for my carpet cleaning and kitchen stone resurface. He did a super great job especially for the kitchen natural stone resurface. Highly recommended!
Report a concern   May 24, 2019 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

I really am a fan of your people and process. This was my 3rd time using Zerorez. I have recommended you to others whenever the discussion of carpet cleaning comes up. It's so nice to actually feel like the carpet is clean. Feels and looks great and never an odor.
Report a concern   May 24, 2019 — Rated 0 out of 10 by W.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The time before your man moved my sofas and chairs in the living room and family room. He also moved the end tables. In other words he completely cleaned my carpet! This last person only cleaned around the furniture not under it. It appeared to me that being late in the day he was in a big hurry to finish and get out of here.
The bottom line is that before this last visit I was a real fan of ZeroRes. Now, I'm not! Please don't hesitate to contact me if you wast to discuss this further.
Name removed
Phone number removed
Report a concern   May 24, 2019 — Rated 10 out of 10 by Coral Heslin Zerorez Los Angeles
What do you like about our products and services?

They always do a great job!
Report a concern   May 24, 2019 — Rated 10 out of 10 by Sylvia Edem Zerorez Los Angeles
What do you like about our products and services?

The tech was prompt, courteous and skillful. My carpet looks awesome. Hope it stays that way for a while. I did get the protection spray for it as well.
Report a concern   May 24, 2019 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks great, it was fast and reasonably priced

Report a concern   May 23, 2019 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

I like how clean my carpet is after you clean it.
Report a concern   May 23, 2019 — Rated 10 out of 10 by Caroline Brooke Zerorez Los Angeles
What do you like about our products and services?

Sal Alvarez did an amazing job! Not only did he do an amazing job making it the carpets, tile and floor amazingly clean, he also has excellent communication skills. I hope that Sal is treated very well. I will definitely call him in the future.

Report a concern   May 22, 2019 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

I like that there are no harsh chemicals used
Report a concern   May 22, 2019 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

Efficiency

Report a concern   May 21, 2019 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

I will highly recommend this company to family and friends.

Report a concern   May 21, 2019 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Clean, polite technition, clean carpets!!
Report a concern   May 21, 2019 — Rated 5 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician was too fast and didn't do as good a job as before. I will probably use your service again but not with the same operator.
Report a concern   May 21, 2019 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

The cleaning is fantastic , the guys who come are very nice and professional. I am always happy with the service, been using Zero Rez at least 10 years
Report a concern   May 21, 2019 — Rated 10 out of 10 by Craig & Adele Lawson Zerorez Los Angeles
What do you like about our products and services?

The service is amazing,your employees have always been polite knowledgeable,and do an exceptional job!
Report a concern   May 20, 2019 — Rated 0 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Waste of time. Lazy worker. Wouldn’t move some chairs or the couch unless it was discussed. In all my past experiences with other cleaners, there was never, ever an issue of moving furniture. I’m just one woman. If you pay for a room or 3, then they should clean the room. Not just spot areas. Really? I really just needed my stairs cleaned but I was told there was a minimum charge so I paid for multiple rooms only to see that it all looked the same as before it was so called cleaned. I should not have paid for it. I’d seriously like a refund. Also, I called to complain and never got a call back. What can you do about this? Please call me. I would really appreciate it.


Privacy Policy