Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 2, 2019 — Rated 10 out of 10 by Veronica Von Grosse Zerorez Los Angeles
What do you like about our products and services?

My carpet looks wonderful Thank you fro your cleaning have used you before & will use you again Thanks
Report a concern   June 2, 2019 — Rated 10 out of 10 by Sharon Owens Zerorez Los Angeles
What do you like about our products and services?

This was a great experience! I thought that the carpet was going to be wet...wet?? But it wasn't
instead it felt dam....which meant drying time should be before I go to bed. And in most of the rooms the carpet was dry! and the few areas where there wasn't as much air circulating just needed a few hours more!
I would definitely call Zero Rez in the future! Our technician was super friendly and very knowledgeable. He gave me easy to understand directions and some plastic footies for when we climb the stairs.
Thank you ZeroRez!!
Sharon Owens
Report a concern   June 1, 2019 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

i put a review on yelp.

Report a concern   June 1, 2019 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

professional and thorough
Report a concern   June 1, 2019 — Rated 10 out of 10 by Laurie Blasing Zerorez Los Angeles
What do you like about our products and services?

Attitude
Report a concern   June 1, 2019 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Services performed quickly and service personnel arrive promptly every time. I have had 7-8 of my properties serviced by your company. Excellent service. Robert Keith is a “stand out”.

Thank you!
Report a concern   June 1, 2019 — Rated 10 out of 10 by Audrey Kieckhefer Zerorez Los Angeles
What do you like about our products and services?

Your techs do a great job!
Tech had done my carpet before so remembered ME which is a great marketing tool!
Appreciate the fact your cleaner ALWAYS arrives on time!!!
Report a concern   May 31, 2019 — Rated 10 out of 10 by Linda Munsch Zerorez Los Angeles
What do you like about our products and services?

This is the second time we have called ZeroRez to clean our carpets. They do great job, and are very careful about not damaging anything.
The 2 men who came to clean were very friendly, respectful and very knowledgeable.
We had some pretty bad stains from our shoes, but they got them all out. The rooms all look great! And they smell good.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Joan Surfus Zerorez Los Angeles
What do you like about our products and services?

Robert was great - timely, explained everything and ensured I was happy along the way and at the end of the process. I so appreciate the effectiveness of Zerorez as well as Robert's professionalism and thoroughness.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Sue Newton Zerorez Los Angeles
What do you like about our products and services?

The carpet got cleaned exceptionally well and our technician Robert is the most professional and the best carpet cleaner we've ever met. We will never have anyone else clean our carpet other than Robert!
Report a concern   May 31, 2019 — Rated 10 out of 10 by Brenda Roberts Zerorez Los Angeles
What do you like about our products and services?

Always professional and courteous service. My carpets and floors are amazingly clean when the technicians are done. Highly recommended!
Report a concern   May 31, 2019 — Rated 10 out of 10 by H.W. Zerorez Los Angeles
What do you like about our products and services?

Reasonable price. Good service. Clean carpets!!
Report a concern   May 31, 2019 — Rated 10 out of 10 by Debora Umbreit Zerorez Los Angeles
What do you like about our products and services?

THE CLEAN NON TOXIC METHODS USE. HOW CLEAN EVERYTHING IS WHEN YOU ARE DONE. YOUR FRIENDLY PROFESSIONAL TECHNICIANS.
Report a concern   May 31, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt response from initial call. Courteous inspection and explanation of work to be done. Worked on figuring out a cost effective solution. Fair price. Showed up as scheduled and got the job done!
Report a concern   May 31, 2019 — Rated 10 out of 10 by Shahla Aslan Zerorez Los Angeles
What do you like about our products and services?

Service was amazing, and representative kept a good communication!!!

Report a concern   May 30, 2019 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Edwardo showed up on time, did a fast efficient job. Carpet a much cleaner than we thought it would be.
Report a concern   May 30, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable service people; neat workers; on time; careful with my furniture; I am always pleased with their work!!!!!
Report a concern   May 30, 2019 — Rated 10 out of 10 by Stacey Marrington Zerorez Los Angeles
What do you like about our products and services?

Zerorez tech Robert was very professional and helpful and explained everything he was going to do and what we should do after the cleaning to help with dry time. My carpet looks great! Plus the cost was all upfront, no hidden fees. Thank you Robert

Report a concern   May 30, 2019 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Easy to get an appointment and they always show up on time and do a good job.

Report a concern   May 30, 2019 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Organic and nontoxic, good service... very nice young man who cleaned my carpet!
Report a concern   May 29, 2019 — Rated 10 out of 10 by Pat Crane Zerorez Los Angeles
What do you like about our products and services?

The carpet comes clean and does not get dirty quickly. It was just over 2 years since we had our carpet cleaned by your company. The carpet is white and did not need cleaning again until recently.
Your service men are very professional and friendly.
Thank you for your service,
Pat Crane
Report a concern   May 29, 2019 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Robert and his helper were fantastic workers. The floor looks better than I ever thought it could. I appreciate their work ethic. Amazing!
Report a concern   May 28, 2019 — Rated 10 out of 10 by Kc Campbell Zerorez Los Angeles
What do you like about our products and services?

Brian was fantastic! I've hired other carpet cleaners in the past and some pretty sloppy crews showed up...Brian looked like he worked for GQ. His work was impeccable and my old carpets have never looked better!
Report a concern   May 28, 2019 — Rated 10 out of 10 by George Keck Zerorez Los Angeles
What do you like about our products and services?

Our technician, Levon, was absolutely great. Very conscientious; professional. I would like to request him for our next cleaning.
Report a concern   May 28, 2019 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Quality, reliable, friendly and respectful.
Report a concern   May 28, 2019 — Rated 10 out of 10 by Laurel Haberchak Zerorez Los Angeles
What do you like about our products and services?

I've been using Zerorez for 9 years and have always had the nicest technicians and the best results in cleaning. The carpet and house always feel refreshed and clean when they're done, this weekend's cleaning was no different.

One comment regarding your new liquid spot cleaner, it does not clean as well as the powder and does not last as long. Having grandkids and two cats, the spot cleaner is a necessity for me between cleanings to keep my carpet clean and stain free.

Thanks Zerorez!!!

Laurel
Report a concern   May 28, 2019 — Rated 10 out of 10 by Donna Falvo Zerorez Los Angeles
What do you like about our products and services?

Robert Keith is a professional. Carpets always look amazing. I would recommend zerorez to all my friends and relatives.
Report a concern   May 28, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The technician Brett showed up on time. He did a fantastic job! My carpets look so clean and my house smelled so good for hours.

Report a concern   May 27, 2019 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Very thorough.
The job was done right.

Report a concern   May 27, 2019 — Rated 10 out of 10 by Jill Hageman Zerorez Los Angeles
What do you like about our products and services?

Excellent service and products! Highly recommended!

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