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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the service was excellent The representative was Sal and he did a great job. I had a large oil stain in the master bedroom and the last company that cleaned my carpet said he could not get the stain out. Sal removed the stain. I was contemplating new carpeting and after it was cleaned by Sal, my carpet looks new again.
I cannot say enough about Sal. He was very professional and polite. I will certainly recommend your company to friends.
Very professional and punctual. The carpet cleaner was on time, worked hard, and adapted to our house’s need.
He had great customer service and was kind to a house full of people and dogs!
Patient and thorough while completing all tasks!
Carpet is cleaner than any other carpet cleaning service I have used
No chemicals that leave the carpet feeling hard
Get it done quickly but thorough and they are very professional
work is always done exceptional
Very effective cleaning process. This atleast my 4th time using Zerorez, nothing compares!
Not only more expensive than others the product left the carpet feeling no softer or cleaner than when it was prior to the cleaning.
The results were great and the guy that did the work was very professional and friendly. Definitely will use this company again.
My representative Yankel R was very helpful friendly and did an incredible job He was great at following my directions to what I wanted and worked very hard to achieve the best results with very old carpeting and my area rug He should be rewarded and would recommend that he eventually becomes a supervisor as he showed great listening skills and customer service and concern for my needs thnx very much Name removed
Lee, the tech who did the work was amazing!! Very prompt, communicative, professional & extremely hard working. He called the night before to say he had a cancellation & asked if we would like an earlier appointment time. We said yes & he showed up exactly when he said he would & even called a half hour before to confirm. We would love to have him do our carpets every time!
Prompt response
I love the green products used for cleaning. I also appreciate your techs friendly, on-time service. Especially Matt who always does a great job. Thank you!
Matt, who cam to quote us and did the service to our floors and carpet areas has a lot of knowledge about how to do what we needed. He is very experienced and his service was good
Technician was very communicative; he was thorough, efficient and knowledgeable.
Jesse was great. I love that it is non toxic!
Your people are great. Robert was on time and did a really thorough job
brian did a terrific job. carpet never looked better.
Carpets always look new. Professional techs. Very happy with Livingston and always request him.
Great job! Detailed cleaning of my windows. Carpets look like new. These guys worked hard and were so helpful and polite. Answered my husband’s technical questions with a smile and knew their stuff! 😊
I LIKE THAT IT IS A TOTAL EXTRACTION METHOD. AND WE SHOULD GET SOME ADDED, WEAR AND TEAR ON OUR FURNITURE. TOTAL EXTRACTION CERTAINLY HELPS!!!
WE ABSOLUTELY LOVE MARCEL.. QUITE KNOWLEDGEABLE. AND... A GREAT WORKER!!!
PAT RUDE
ALPHA DELTA PI SORORITY
They work better than anything else I've tried!
I have been using Zerorez for years. They always provide consistent and professional service.
Bret does an excellent job every time. We have had a few pet accidents over the years but Bret is always able to save the day. Thank you Bret and Zerorez.
Great service and my carpets look amazing!
Service is on time, technicians are courteous, special promotions are frequent and I like the fact that there’s no soap residue. Thank you
The personnel you use are excellent
Great Service!! The only company that I will call to see my carpet.
Thank you my carpet always looks brand new after you are done with cleaning
Mr & Mrs Garcia
Robert Keith and his assistant Kyle were Excellent.
Our floors look GREAT!!!
The carpet looks wonderful and the tile looks like BRAND NEW!!!
No chemicals are used.
The phone is answered with a real live person; you are well informed about the service or services to be performed; they confirm by email, acknowledge special instructions about getting to you, get there on time, and do an outstanding job by helpful and friendly personnel.
The knowledge and courtesy of the service people and the quality of the products.
Natural. Environmental.