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based on 35021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and friendly helpful tech!
It seemed to take an inordinate length of time to dry, even on the warmest day of the summer so far. I continue to feel something like dampness or residue after more than 24 hours and windows open, fans going.
After a lot of careful scheduling for concerns about my loved ones needs, the company had to reschedule arrival time. Carpet looks clean and I am sure they did their best and hopefully carpet will stay nice for a long time.
Worked clean. Did a vest job.
The job is always done well. A good smell when they leave - no chemicals.
I was blown away at the results! Our carpet was caked with stains and our Zerorez tech was able to make it look like the stains were a distant memory. Service was efficient and professional. Thank you, Zerorez!
An appt was made and he was right on time!
Sal was professional, prompt and knowledgeable.
I like the fact that water is used to its best effect.
Our technician Ryan was very polite and did a great job!
24 hour scheduling was great. Service technician, Robert Downs,was knowledgable and courteous. Service performed was great - troublesome spots on carpet were cleaned up really well. Only a couple small spots were not able to be removed, which was expected. We thank you!
Ordered the 3 room promotional deal at 179.00. All bedrooms were cleaned. The small bath area of the master bedroom was cleaned. The tech conveyed to me he included the bath area as part of the master bedroom. He didn't include the walk in closet of the master, 25 sq. Feet roughly nor did he communicate to me about this area. Furthermore, I was charged separate for the hallway and stairs. Which I understand and accepted however the cost for both was excessive in my opinion. I think I'm gonna try Stanly Steamer next time. Thank you for your previous services.
clean/quick/ knowledgable about characteristics of carpet/good advice regarding care
Carpet looks great .no more stains .No chemical smell .
Service tech gave good service . Very personable.
I like the fact that Zerorez actually backs there satisfaction guarantee. My carpet was recently cleaned and although my cleaning technician was nice and friendly, I was not completely satisfied with the results of my carpet cleaning. The company did a follow up survey and discovered my dissatisfaction with the results of my cleaning. Zerorez offered to make it right and sent Ryan to re-clean my carpet. Ryan was fantastic! He explained the entire cleaning process, kept me informed of the progress, and made sure I was completely satisfied with the cleaning job. The results are; Ryan left my carpet looking like new!! I could not believe what a great job he did. Zerorez is an amazing company. I will definitely recommend them to anyone and I will most certainly be using there services again in the future. Thank you Zerorez for honoring your satisfaction guarantee!
Fabulous service, arrived on time spread towels and Matt’s to protect staircase etc. Listened
While I explained just what I needed done!, Very professional will have him back in my home
Again to clean my Stone floors!!! Did a great job very happy with results!! A huge Thank-you
Kathy Grosslight
I love that this product is a water base cleaner there is no residue left of my carpet. My carpet is nearly 11 years old and it truly looks like it is brand new after it is cleaned. I have also used your service to have my tile cleaned it looks great also. The Tech's that have come to my home are always professional and on time. I wouldn't use any other service accept Zerorez.
J.K. Glendora Ca.
Fresh clean and fast drying carpets
Matt H did a great job on our tile floors. He was very professional and worked really hard. Highly recommended. Thanks.
Good service -- carpets clean
Full range of services. Every service person has always been nice and professional.
Very responsive and dependable!
I was very happy with the work .
Gabriel, was on time, very informative, and very helpful moving some of my furniture.
I would recommend this company to my friends.
Thank you,
First name removed
Robert, he is a very good Technician who explains what he is doing to clean the various types of flooring we have in our house. We also appreciate his thoroughness and does an excellent job cleaning our carpets.
I have used Zerorez so many times and love their service and their technicians are professional and do a great job!
This is the first time we have used your company. My son and his wife have been telling us how good Zerorez is and we should give you a chance to show us what clean carpet was all about! Mark did an excellent job, no more spots and everything looks good and very clean. I am sure you will be OUR company from now on.
Zerorez exceeded my expectations! Livingston was beyond professional and provided optimal service! The products are eco-friendly and the price was incredible!
My tile grout is clean!!
Terrific service person... carpets look new!
Thank you.
The service was amazing! Robert and his assistant Yankel were incredibly professional, hard working, dedicated, and courteous. We cannot be more appreciative and happy of their service. Thank you!
I like that you don't use harmful chemicals. Your technician, Gabriel, called before he came to let me know when he would arrive. He was on time, friendly, professional and explained what he was doing. He did a great job! Thank you!