Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2019 — Rated 10 out of 10 by T.O.D. Zerorez Los Angeles
What do you like about our products and services?

He did such a great job

Report a concern   May 15, 2019 — Rated 10 out of 10 by S.E.B. Zerorez Los Angeles
What do you like about our products and services?

It’s so convenient to have the carpets cleaned

Report a concern   May 15, 2019 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Robert was excellent and knew more about carpets than any past employees.
He was outstanding !!!!!!!!!!!!

Report a concern   May 15, 2019 — Rated 10 out of 10 by Pam Crecelius Zerorez Los Angeles
What do you like about our products and services?

On time, efficient, neat, and the carpets look brand new!

Report a concern   May 15, 2019 — Rated 10 out of 10 by Claudia Shrode Zerorez Los Angeles
What do you like about our products and services?

I ha e been using your company for four years and have always found them professional and on time the quality of work is the best I would recommend them to any of my family or friends

Report a concern   May 15, 2019 — Rated 10 out of 10 by Jody Isenberg Zerorez Los Angeles
What do you like about our products and services?

I had 4 rugs cleaned and repaired. The repair work was outstanding. Livingston, the service tech, was incredible in both picking up the rugs and in returning them. He cut pads to fit all 4 rugs, which are all beautifully clean and a look brand new.

Report a concern   May 15, 2019 — Rated 9 out of 10 by M.J.E. Zerorez Los Angeles
What do you like about our products and services?

We loved the guy who did the work but maybe our throw rugs just couldn’t get any better. They seem to still be dull - not bright - but that may be the fault of the rug & not zerorez

Report a concern   May 14, 2019 — Rated 7 out of 10 by T.W. Zerorez Los Angeles
What could we do to improve?

Very nice employee and did a beautiful job..My little dogs would not sit on the carpet for 3 days. Guess they didn't like the smell

Report a concern   May 14, 2019 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The people are courteous and reliable

Report a concern   May 14, 2019 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and efficient.

Report a concern   May 14, 2019 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

I have never personally used your services before.Thanks to the Groupon promotion I decided to try Zerorez out.The ease in setting an appointment and the driver contacting me with a accurate arrival time on the day of was a nice experience.The overall carpet cleaning explanation from Richard helped make the entire process positive.I will be using your services again.

Report a concern   May 14, 2019 — Rated 8 out of 10 by K.F. Zerorez Los Angeles
What could we do to improve?

Well my appointment was canceled 2 times the day of my appointment & took a week to reschedule.

When the person came it was good but I’m not sure I would feel comfortable referring my friends.

Report a concern   May 14, 2019 — Rated 10 out of 10 by Bob & Milinda McDonnell Zerorez Los Angeles
What do you like about our products and services?

Brett did an excellent job both times he came out he should be happy to have him as an employee. As members of Angie’s list we will use you again, thank you

Report a concern   May 14, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Service was thorough, prompt and friendly.

Report a concern   May 14, 2019 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Robert, the technician who did our carpets was very professional, knowledgeable and informative. Based on his interaction, I would recommend Zerorez to friends and would consider using Zerorez in the future.

Report a concern   May 13, 2019 — Rated 10 out of 10 by Don Mitchell Zerorez Los Angeles
What do you like about our products and services?

Arrived at the right time, Did a great job.

Report a concern   May 13, 2019 — Rated 10 out of 10 by Rick Musto Zerorez Los Angeles
What do you like about our products and services?

The two representatives from ZeroRes were extremely knowledgeable and professional. I would recommend ZeroRes to anyone considering carpet or window cleaning.

Report a concern   May 13, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Good job and person was efficient and polite.

Report a concern   May 12, 2019 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Brian did a wonderful job and we will request him again.

Report a concern   May 12, 2019 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent work; friendly technician (Alex).

Report a concern   May 12, 2019 — Rated 10 out of 10 by Juli Xian Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job on our carpet cleaning and explained our kitchen stone cleaning needs. We are very pleased to his work and patience.

Report a concern   May 12, 2019 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

the grandkids are OK crawling on the rug

Report a concern   May 12, 2019 — Rated 10 out of 10 by Deanne Dillenbeck Zerorez Los Angeles
What do you like about our products and services?

I am a long-time customer and always the job is done right the first time. I love the fact there are no chemicals involved in the process. Brett arrived exactly as promised and is great representative of your company. He was well dressed, polite and even went the extra mile when I asked him to clean one spot in a guest bedroom that was not on the schedule. Now that is great service. I highly recommend both the company and any of their representatives.

Report a concern   May 12, 2019 — Rated 2 out of 10 by K.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Day three and carpets are still damp, still smell
bad.

Report a concern   May 12, 2019 — Rated 9 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Great service. Professional cleaning guy. Like it was not toxic and baby safe.

Suggestions: Include a drying service on-site. When speaking with the sales/account person on the phone they could suggest or explain the service options, i.e rugs can be cleaned on site or off-site with price differences, you have spot cleaning kits for small areas for purchase, etc etc.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Steve Carlson Zerorez Los Angeles
What do you like about our products and services?

You do what you say you will do.

Report a concern   May 11, 2019 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

The Service And The Employees.

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

It was quick and easy. Before I knew it they were done. Every thing looks beautiful. Great job guys.

Report a concern   May 10, 2019 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

My service man was quick lovely I pray the carpets stay clean for a while

Report a concern   May 10, 2019 — Rated 8 out of 10 by M.I. Zerorez Los Angeles
What could we do to improve?

move furniture and clean all carpet.


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