Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35211 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2019 — Rated 10 out of 10 by Greta Covarrubias Zerorez Los Angeles
What do you like about our products and services?

Friendly and fast service! My rugs looked brand new and smelled very clean! Yes, would recommend to friends!!
Report a concern   July 8, 2019 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

I believe your representative did a very good job removing stains. Carpets were dry essentially by the end of the day.
Report a concern   July 8, 2019 — Rated 9 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

We have been using zerorez for 5 years now and will continue coming back.
Report a concern   July 8, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

our carpet looks great and Yankel was professional and thorough
Report a concern   July 8, 2019 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

My stairs are not clean next to the wall . The center of my stairs are great. The other rooms are great . I'm sorry they can't do stairs that good.

Report a concern   July 8, 2019 — Rated 4 out of 10 by F.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Bait and switch pricing, overcharged.
Report a concern   July 8, 2019 — Rated 10 out of 10 by Camille Trask Zerorez Los Angeles
What do you like about our products and services?

I loved your service and the professionalism of your staff so much.
That I paid for my niece to have her townhouse done right after mine.
I called it a spring cleaning gift to her family .
Report a concern   July 7, 2019 — Rated 10 out of 10 by Karen Dunphy Zerorez Los Angeles
What do you like about our products and services?

Accommodating
On time
Polite
Friendly
And the carpet ic very clean!!

Report a concern   July 7, 2019 — Rated 10 out of 10 by Celeste Hill Zerorez Los Angeles
What do you like about our products and services?

I appreciate the years of services we have had with Zerorez. I can trust the workmanship and the cleaning process. I will continue to use the services and refer family & friends.

Gratefully
The Hill Family
Laguna Niguel, Ca
Report a concern   July 7, 2019 — Rated 10 out of 10 by Katie Cox Zerorez Los Angeles
What do you like about our products and services?

Sal, the technician, was the most professional, timely and thorough we had ever had. Would highly recommend this company and especially Sal!!
Report a concern   July 7, 2019 — Rated 8 out of 10 by J.F. Zerorez Los Angeles
What could we do to improve?

Good

Report a concern   July 6, 2019 — Rated 10 out of 10 by W.Z. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous young man did a great clean on a home just purchased.
Was thorough & pleasant to deal with.

Report a concern   July 6, 2019 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

I loved your knowledgeable, thorough, polite, personable technician, Robert. Our carpet is clean again.

Report a concern   July 6, 2019 — Rated 10 out of 10 by Judith Massey Zerorez Los Angeles
What do you like about our products and services?

You are the very best service in town. Also tell Robert HE ROCKS!
Report a concern   July 6, 2019 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

They clean my carpets when no one else can because my carpets get very dirty.
Report a concern   July 6, 2019 — Rated 10 out of 10 by G.R.N. Zerorez Los Angeles
What do you like about our products and services?

Livingston is the best, he has been to our home several times, very thorough. Always a pleasure.

Report a concern   July 5, 2019 — Rated 10 out of 10 by B.Y. Zerorez Los Angeles
What do you like about our products and services?

Matt was really great - really appreciate his professionalism and diligence. We have always like the clean result and great service.
Report a concern   July 5, 2019 — Rated 10 out of 10 by Kenny Johnson Zerorez Los Angeles
What do you like about our products and services?

I like the fact that no detergents are used which makes the final results clean with no residue.

Report a concern   July 5, 2019 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Great service! Very satisfied with how the carpet in the bedrooms and staircase stayed. Would highly recommend.
Report a concern   July 5, 2019 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is responsive, knowledgeable, responsible, and professional. They are the only floor and sofa cleaners I would ever use! I highly recommend them.
Report a concern   July 5, 2019 — Rated 10 out of 10 by O.E. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Carpet gets cleaner.
Report a concern   July 5, 2019 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Tidy. Friendly. Excellent cleaning results!
Report a concern   July 5, 2019 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Your technicians are very professional and attentive to detail.
Report a concern   July 5, 2019 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

The technician arrives on time and is always professional. The carpets always look great after they are cleaned. And it is non-toxic!
Report a concern   July 5, 2019 — Rated 0 out of 10 by J.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpets were left so wet and he really stretched the carpet in my large bonus room

Report a concern   July 5, 2019 — Rated 10 out of 10 by Jean Luttringer Zerorez Los Angeles
What do you like about our products and services?

Excellent job done..We have used Zerorez many times and the quality of the work shows up on our 20 year old rugs..They bring them back to life..
Report a concern   July 5, 2019 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Carpet was cleaner than ever before! It's old and a light color, but it now looks new! Very courteous and professional staff.

Report a concern   July 4, 2019 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Fast, friendly service, beautiful outcome!
Report a concern   July 4, 2019 — Rated 10 out of 10 by Ed Bush Zerorez Los Angeles
What do you like about our products and services?

The availability of you service. We had Robert for the second time and he was very professional. He called ahead to let us know he was coming and arrived when he said he would. He went over the work that he was to perform and then went about his business. After the cleaning he explained how long it would take the carpeting to dry, and he gave us carpet protectors for when we replaced the furniture that had to be moved. He also gave us "booties" in case we had to walk on the carpet before it was dry. We had the option of paying by check or credit card. He thanked us, packed up his gear and was gone.
We will certainly request Robert the next time we call on ZEROREZ.
Thank you for the outstanding service and your professional representatives.

Report a concern   July 4, 2019 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent job cleaning the carpets with no residue remaining. Also, the technicians are very pleasant and very helpful.

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