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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, all services explained and priced before beginning, efficient, confirmed all services completed and walked through itemized bill, very friendly service. I highly recommend this Company and Robert, who performed the cleaning.
DA, Yorba Linda
Carpets always come out clean and fresh. Always takes great care of belongings and frendly staff.
Excellent cleaning. Knowledgeable and helpful technicians.
Excellent results
Brett took cleaned and took care of our carpets like they were his own! He did an excellent job and gave us good advice on care of our carpets. He took out a stain we'd been fighting for 2 years. I'm so glad I called!!
You use less water than other companies and still get all the dirt and stains out. The cleaner smells very nice, citrusy and dries quickly!
Timely and courteous.
Service Technician Sal was fantastic. To put it simply..... he made our carpet and rugs look like new.
Courteous and very punctual. Called before to let us know when he would be arriving. Very satisfied with the work. Matt is a valuable asset for the Zerorez company.
He did a wonderful job, and he was super friendly, especially when interacting with our rambunctious toddlers😊 we will definitely hire again!
Our carpet looks clean, spots removed, fluffed back up and remarkable. I appreciated the professionalism: confirmation, text reminder, on time within the window.
Great technician!
We like boy having chemicals and the associated smells involved in cleaning our carpets. Your onsite personnel are excellent and always a pleasure to work with. Your scheduling staff could use some improvement.
Excellent results, knowledgable and competent service personnel. I am really happy the service of Zerorez.
Marcel was soooo good - the carpets had not been cleaned in several years - he even remembered our home - he said he was the technician that was sent the first time we used ZeroRez - our upstairs carpet was so stained - we really didn't think Marcel could get all the stains out & we would be happy if that was the case - but Marcel said that was the longest time he spent on that amount of space - and it shows - please send me Marcel every time!
Spot Remover refill
Great service, excellent technician, clean carpet.
Your products work well and clean nicely
Kind, professional service and excellent results
Carpet looks and feels great after you clean it!!
I have recommended you to my son and his wife
The first technician, Alex, came around 10:45 am. He was able to clean my kitchen tile and did a great job! But his water hose sprung a leak and he had to call out Michael, another tech who was nearby who would come as soon as he was available.
My two small issues were with the water leak as well as Alex not wanting to move the couches to clean under them. I totally understand a problem with the hose. But what he didn't tell me was where the leak happened. It happened in my dining room with wood floors. a pair of shoes got wet, and he put them outside to dry, which was great. But a book had fallen off my China cabinet and landed in a basket that happened to have water in it. the book is pretty much ruined due to it getting wet and sitting in a bit of water. I would have appreciated Alex telling me where it happened so I could have checked for any damage. The second issue was not moving my couches. I had already moved them so he could get behind them but when he got there he said it would be better not to have them on top of the wet carpet. So I moved them back. When Michael arrived, he asked about the couches and I told him what Alex had said and he said he could do it the way I wanted it done. He put the foam under each couch, chair and table and moved them as needed.
I do appreciate having it all done on the same day but if a problem arises, I would like to see where it happened.
Thank you!
How clean my carpet came out.
The technician to clean our rugs was very polite, helpful and did a good job. We were very pleased with the service.
Amazing service! From initial appointment setup to communication with technician and invoice questions, everyone was patient courteous and knowledgeable. It was great to have you work independently while we were away and to be able to trust you and the quality of your work. George was very thoughtful and easy to work with. Thanks! Jms
Our cleaner was fantastic! Above and beyond. Thanks
Professional
THEY DID A GOOD JOB BUT,WERE UNABLE TO GET ALL THE STAINS OUT!
Professional, thorough like the idea of green cleaning. Your company has an excellent reputation
The kindness of the person who cleaned my carpet.
Robert was on time, fast and thorough and the carpets look great afterwards.