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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
While I certainly appreciate the effort and time your technician put into my project, I was disappointed in a few respects:
1. For the outside lounge chair cushions (on deck), he cleaned only the top of the pads. The bottoms are still stained and dirty. In addition, after he cleaned them, he just rested the pads on the dirty outdoor tile. So I spent at least a half hour scrubbing the edges of the pads clean.
2. It was a hot and humid day, so your technician was sweating profusely. I understand that there's not much he can do about that, but he was literally dripping all over my sofa as he was cleaning it. This is obviously off-putting, and left me feeling like my sofa may be even dirtier than when he started.
3. The bill was nearly $800. This was an awful lot for about 3.5 hours of work.
No residue on carpet
Robert was great!!!!!
Spots don’t reappear quickly as with other carpet cleaning
The customer service is on point and the technician came and did the job in a timely fashion. The outcome was successful and much appreciated.
The work was outstanding, as was the Service man
The technician was prompt, courteous, and professional. Windows look fabulous!
Love , Love , Love Yankel Rodriguez !!!
Much Gratitude.
Reine Bouret
We have had Brett out to clean our carpets a couple of times. He is very professional and kind.
When my elderly parents needed their carpets cleaned, I knew just who to suggest. Brett did not disappoint. They too were very happy with the results, and with him.
We will definitely keep using your company, with Brett being the guy we request.
Robert did a superior job: we could not be happier with the outcome!
The gentlemen that cleaned the floor were professional and quick.
The products work and Robert Keith is so good and pleasant to work with. Thank you for both.
Jorge he’s the best
The cleaning products aren’t chemicals
Sal is an excellent technician. Pleasant personality and works hard to do a great job with our carpets.
Eduardo was great! Very knowledgeable, capable and hard working!
Your technician was courteous and efficient. My carpets turned out beautifully.
Kyle. The service man was very informative and showed me how to used them.
Polite, efficient, helpful and cleans well!
Brett was very attentive and professional. My carpets look great.
Been using Zerorez for years very happy with their work.
Still have stains on my barstools and sofa cushion. The technician will be returning on Monday to redo. We'll see what happens.
The difference it dramatic...how much cleaner afterwards.
My wife loved how clean the floors were when they were done.
Quality service and excellent results. Mark was such a gentleman--considerate, understanding, as he worked successfully to restore soiled sofa cushions to a like-new condition.
It clean so well with no residue in it dries very quickly
I had my carpets and kitchen floors cleaned yesterday. Jorge was great!! Very professional and did an excellent job!! He called me when is was 20 minutes out.... shown up on time and did a great job.
Like the service and the technician, I just thought it was really expensive. I paid $753 and that took about 2 1/2 hours of time... Don't know what I was expecting but it seemed pricey.
My carpet always looks great after the cleaning and the service provider was so nice and helpful.
professional