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based on 34685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brett Spence has been our technician for all three times Zerorez has cleaned our carpets. He is very professional and his knowledge of specific carpet problems we had certainly helped to solve them.
Technician very courteous, efficient and knowledgeable.
Your agent was very timely. He was very kind and had a very helpful attitude. I could tell he cared about the job he was doing. He took his time and did a really good job.
The serviceman was great. He was quick and did a wonderful job. The carpet looks very clean now. But what I like best is that no chemicals are used. I have cancer and did not want to be exposed to “who knows what”. With Zerorez, I feel safe.
Robert was great - very professional
Matt was great. Friendly, efficient, and fast!
After my carpets are cleaned, they look new. Zerorez is the only carpet cleaning company I would ever use.
Good customer service.
Great people and clean carpets
You generally do a great job. My technician was friendly and on time.
Both products and services. Eric was wonderful. Thank you!
This is the 3rd cleaning of our carpets that we've had done by your company. The 1st 2 were excellent jobs done by the technician. NO ISSUES!! We had a new technician this time. He did work very hard to do a good job, but, there's always a but. He did not remove all of the cleaning solution from a couple of areas. This solution has dried and now looks like water stains. Hopefully when you return on Monday August 3rd this issue will PROPERLY be rectified!!!
The service was great and the servicer provider was nice and kind and did a great job.
Really cleaned the carpet and tile floors. Great guys who do the work
The service was excellent--my carpet looks clean. I was very happy with the results.
prompt, clean, courteous
Missed several delivery promises. The quality was good and the delivery personnel was polite and efficient.
The tech was VERY nice, did a SUPER job. I will be calling Zerorez soon to have MORE rooms cleaned
Jorge was a hard worker and on time.
Friendly technician
Excellent window cleaning by Livingston, at an excellent price.
I can see out of my windows! Wonderful!
You are always on time. Your men are polite and knowledgeable. They do an excellent job and are in and out quickly. I would not consider calling another company.
We are very pleased with the service. We will recommend Robert and have done so several times this past year.
We want him back as soon as he had an opening to do our carpets inside.
I like that you don't use harmful chemicals. Your technician, Gabriel, called before he came to let me know when he would arrive. He was on time, friendly, professional and explained what he was doing. He did a great job! Thank you!
Great service and friendly helpful tech!
It seemed to take an inordinate length of time to dry, even on the warmest day of the summer so far. I continue to feel something like dampness or residue after more than 24 hours and windows open, fans going.
After a lot of careful scheduling for concerns about my loved ones needs, the company had to reschedule arrival time. Carpet looks clean and I am sure they did their best and hopefully carpet will stay nice for a long time.
Worked clean. Did a vest job.
The job is always done well. A good smell when they leave - no chemicals.
I was blown away at the results! Our carpet was caked with stains and our Zerorez tech was able to make it look like the stains were a distant memory. Service was efficient and professional. Thank you, Zerorez!

I love that the rug does not smell like a wet dog after you have come and cleaned it. There is no odor at all and it is so appreciated. I had you come because someone if the family thought it would be a nice jester to have my carpets cleaned by someone else while I was on vacation, and the house smelled like a wet dog until you guys came and cleaned the rug again.
*also, can you please send me a copy of my resent receipt, I did not receive it.