Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2019 — Rated 9 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

I love that the rug does not smell like a wet dog after you have come and cleaned it. There is no odor at all and it is so appreciated. I had you come because someone if the family thought it would be a nice jester to have my carpets cleaned by someone else while I was on vacation, and the house smelled like a wet dog until you guys came and cleaned the rug again.

*also, can you please send me a copy of my resent receipt, I did not receive it.

Report a concern   July 31, 2019 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Brett Spence has been our technician for all three times Zerorez has cleaned our carpets. He is very professional and his knowledge of specific carpet problems we had certainly helped to solve them.

Report a concern   July 31, 2019 — Rated 10 out of 10 by Y.A. Zerorez Los Angeles
What do you like about our products and services?

Technician very courteous, efficient and knowledgeable.

Report a concern   July 31, 2019 — Rated 10 out of 10 by V.P. Zerorez Los Angeles
What do you like about our products and services?

Your agent was very timely. He was very kind and had a very helpful attitude. I could tell he cared about the job he was doing. He took his time and did a really good job.

Report a concern   July 30, 2019 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

The serviceman was great. He was quick and did a wonderful job. The carpet looks very clean now. But what I like best is that no chemicals are used. I have cancer and did not want to be exposed to “who knows what”. With Zerorez, I feel safe.

Report a concern   July 30, 2019 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Robert was great - very professional

Report a concern   July 30, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Matt was great. Friendly, efficient, and fast!

Report a concern   July 30, 2019 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

After my carpets are cleaned, they look new. Zerorez is the only carpet cleaning company I would ever use.

Report a concern   July 30, 2019 — Rated 10 out of 10 by John Shoemaker Zerorez Los Angeles
What do you like about our products and services?

Good customer service.

Report a concern   July 30, 2019 — Rated 10 out of 10 by Emily Coleman Zerorez Los Angeles
What do you like about our products and services?

Great people and clean carpets

Report a concern   July 30, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

You generally do a great job. My technician was friendly and on time.

Report a concern   July 30, 2019 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Both products and services. Eric was wonderful. Thank you!

Report a concern   July 30, 2019 — Rated 8 out of 10 by L.C. Zerorez Los Angeles
What could we do to improve?

This is the 3rd cleaning of our carpets that we've had done by your company. The 1st 2 were excellent jobs done by the technician. NO ISSUES!! We had a new technician this time. He did work very hard to do a good job, but, there's always a but. He did not remove all of the cleaning solution from a couple of areas. This solution has dried and now looks like water stains. Hopefully when you return on Monday August 3rd this issue will PROPERLY be rectified!!!

Report a concern   July 30, 2019 — Rated 10 out of 10 by Sean Packnet Zerorez Los Angeles
What do you like about our products and services?

The service was great and the servicer provider was nice and kind and did a great job.

Report a concern   July 30, 2019 — Rated 9 out of 10 by Bonnie Boufena Zerorez Los Angeles
What do you like about our products and services?

Really cleaned the carpet and tile floors. Great guys who do the work

Report a concern   July 29, 2019 — Rated 10 out of 10 by Lisa Le Duc Zerorez Los Angeles
What do you like about our products and services?

The service was excellent--my carpet looks clean. I was very happy with the results.

Report a concern   July 29, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

prompt, clean, courteous

Report a concern   July 29, 2019 — Rated 4 out of 10 by D.J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Missed several delivery promises. The quality was good and the delivery personnel was polite and efficient.

Report a concern   July 29, 2019 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

The tech was VERY nice, did a SUPER job. I will be calling Zerorez soon to have MORE rooms cleaned

Report a concern   July 28, 2019 — Rated 9 out of 10 by J.H.T. Zerorez Los Angeles
What do you like about our products and services?

Jorge was a hard worker and on time.

Report a concern   July 28, 2019 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

Friendly technician

Report a concern   July 28, 2019 — Rated 10 out of 10 by Julie Arneson Zerorez Los Angeles
What do you like about our products and services?

Excellent window cleaning by Livingston, at an excellent price.
I can see out of my windows! Wonderful!

Report a concern   July 28, 2019 — Rated 10 out of 10 by Hal & Kay Long Zerorez Los Angeles
What do you like about our products and services?

You are always on time. Your men are polite and knowledgeable. They do an excellent job and are in and out quickly. I would not consider calling another company.

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with the service. We will recommend Robert and have done so several times this past year.

We want him back as soon as he had an opening to do our carpets inside.

Report a concern   July 27, 2019 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

I like that you don't use harmful chemicals. Your technician, Gabriel, called before he came to let me know when he would arrive. He was on time, friendly, professional and explained what he was doing. He did a great job! Thank you!

Report a concern   July 27, 2019 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Great service and friendly helpful tech!

Report a concern   July 27, 2019 — Rated 7 out of 10 by D.R. Zerorez Los Angeles
What could we do to improve?

It seemed to take an inordinate length of time to dry, even on the warmest day of the summer so far. I continue to feel something like dampness or residue after more than 24 hours and windows open, fans going.
After a lot of careful scheduling for concerns about my loved ones needs, the company had to reschedule arrival time. Carpet looks clean and I am sure they did their best and hopefully carpet will stay nice for a long time.

Report a concern   July 27, 2019 — Rated 10 out of 10 by Sean Teer Zerorez Los Angeles
What do you like about our products and services?

Worked clean. Did a vest job.

Report a concern   July 27, 2019 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The job is always done well. A good smell when they leave - no chemicals.

Report a concern   July 27, 2019 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

I was blown away at the results! Our carpet was caked with stains and our Zerorez tech was able to make it look like the stains were a distant memory. Service was efficient and professional. Thank you, Zerorez!


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