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based on 34885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Now that the carpet is dry, I don't see that the areas that looked soiled look at all different. It looks the same as before you cleaned it.
The service tech was well informed, courteous, efficient and did a thorough job. He did not try to up sell anything. He even did pre-testing to see if we would be satisfied with the result before he did the work. Very professional and great result. Thank you.
Michael our technician was great. Our couch looks like new.
I have had Zerorez come out 3 times in the last 2 months spent $651.00 and was charged $19.00 everytime for water treatment fee. I feel that is excessive. Also there is a minimum of $179 for 1 room or 3 rooms seems like a lot. Not to sure if I would use them again. Have used them before fire family members.
Name removed
I paid a lot of money for this last visit over $600. The first time I used you last year the Rep spent time vacuuming before he cleaned my rugs. This time that did not happen.
And the pet stuff I paid to get out the smell in my living room and couch is still there. Not sure if I would use the service again. And I was going to use you for the window washing.
Every technician has his own expertise to apply to the treatment and listens to every concern.
We had our tile cleaned and it looks brand new. Amazing! Brad was punctual and professional and called in the morning to let me know he was on his way. Strongly recommend Zeroes!
Robert
Efficiency! Our Serviceman was clearly experienced and knew what needed to be done and how to do it. Thank you!
Technicians were extremely professional and quite fast for the amount of sqft needing cleaning.
The driver called to let us to let us know that he would be arriving early. The young man worked hard and he did a great job! I like the results of your product on our carpets.
Orange Oil
I could not believe how beautifully clean my carpet was! We had many spots as a result of puppy training. Even though we had spot treated, residual spots remained. At the end of the cleaning my carpet looked brand new! I am so grateful for Zetorez.
Better water extraction after cleaning. Carpet was damp for over 12 hours
Excellent customer service!!
We called with a bit of an emergency and Zerorez responded as soon as they could... the very next day!
We appreciate their dedication to customer satisfaction.
Thank you very much!!
Technicians were extremely professional and perform an outstanding cleaning at our over 22k sqft building.
Yankel was very thorough and able to remove some spots I was doubtful about. Especially pleased with my “like new” tile. Very pleased with the service. Will be calling you again & telling my friends.
Love the results. Technicians always on time, friendly and efficient
All the spots and dust is gone. The men were very thorough and courteous.
They show up on time and do an excellent job.
On time, professional and did a great job.
He was on time, friendly and thorough. Did an excellent job.
Show up on time. Clean well.
Zerorez does a great job every time.
Everything
Clean, friendly, honest and thorough.
The carpet, and sofa cleaning was great. The man he came to clean was punctual, friendly and professional
It's CLEAN ! Thank's
Robert.... he was wonderful most through. Made sure I was happy with every thing. I would highly recommend him and I have.
Show up at the time slot you give someone not 20 minutes after that. Prices are pretty high