Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 6, 2019 — Rated 10 out of 10 by S.O.C. Zerorez Los Angeles
What do you like about our products and services?

Brett was very attentive and professional. My carpets look great.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Beverley Loveland Zerorez Los Angeles
What do you like about our products and services?

Been using Zerorez for years very happy with their work.

Report a concern   September 6, 2019 — Rated 3 out of 10 by M.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Still have stains on my barstools and sofa cushion. The technician will be returning on Monday to redo. We'll see what happens.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Ron Geikow Zerorez Los Angeles
What do you like about our products and services?

The difference it dramatic...how much cleaner afterwards.

Report a concern   September 6, 2019 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

My wife loved how clean the floors were when they were done.

Report a concern   September 5, 2019 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Quality service and excellent results. Mark was such a gentleman--considerate, understanding, as he worked successfully to restore soiled sofa cushions to a like-new condition.

Report a concern   September 5, 2019 — Rated 10 out of 10 by Rebekah Adams Zerorez Los Angeles
What do you like about our products and services?

It clean so well with no residue in it dries very quickly

Report a concern   September 5, 2019 — Rated 10 out of 10 by Donna Davis Zerorez Los Angeles
What do you like about our products and services?

I had my carpets and kitchen floors cleaned yesterday. Jorge was great!! Very professional and did an excellent job!! He called me when is was 20 minutes out.... shown up on time and did a great job.

Report a concern   September 5, 2019 — Rated 5 out of 10 by M.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Like the service and the technician, I just thought it was really expensive. I paid $753 and that took about 2 1/2 hours of time... Don't know what I was expecting but it seemed pricey.

Report a concern   September 5, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

My carpet always looks great after the cleaning and the service provider was so nice and helpful.

Report a concern   September 5, 2019 — Rated 7 out of 10 by D.O.B. Zerorez Los Angeles
What could we do to improve?

Show up at the time slot you give someone not 20 minutes after that. Prices are pretty high

Report a concern   September 5, 2019 — Rated 1 out of 10 by A.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Now that the carpet is dry, I don't see that the areas that looked soiled look at all different. It looks the same as before you cleaned it.

Report a concern   September 5, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

The service tech was well informed, courteous, efficient and did a thorough job. He did not try to up sell anything. He even did pre-testing to see if we would be satisfied with the result before he did the work. Very professional and great result. Thank you.

Report a concern   September 5, 2019 — Rated 10 out of 10 by Julie Ragenovich Zerorez Los Angeles
What do you like about our products and services?

Michael our technician was great. Our couch looks like new.

Report a concern   September 5, 2019 — Rated 7 out of 10 by P.H. Zerorez Los Angeles
What could we do to improve?

I have had Zerorez come out 3 times in the last 2 months spent $651.00 and was charged $19.00 everytime for water treatment fee. I feel that is excessive. Also there is a minimum of $179 for 1 room or 3 rooms seems like a lot. Not to sure if I would use them again. Have used them before fire family members.
Name removed

Report a concern   September 4, 2019 — Rated 5 out of 10 by W.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I paid a lot of money for this last visit over $600. The first time I used you last year the Rep spent time vacuuming before he cleaned my rugs. This time that did not happen.

And the pet stuff I paid to get out the smell in my living room and couch is still there. Not sure if I would use the service again. And I was going to use you for the window washing.

Report a concern   September 4, 2019 — Rated 10 out of 10 by Shirley Foushee Zerorez Los Angeles
What do you like about our products and services?

Every technician has his own expertise to apply to the treatment and listens to every concern.

Report a concern   September 4, 2019 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

We had our tile cleaned and it looks brand new. Amazing! Brad was punctual and professional and called in the morning to let me know he was on his way. Strongly recommend Zeroes!

Report a concern   September 4, 2019 — Rated 10 out of 10 by Susan Tschirn Zerorez Los Angeles
What do you like about our products and services?

Robert

Report a concern   September 3, 2019 — Rated 10 out of 10 by Elena Barrett Zerorez Los Angeles
What do you like about our products and services?

Efficiency! Our Serviceman was clearly experienced and knew what needed to be done and how to do it. Thank you!

Report a concern   September 3, 2019 — Rated 10 out of 10 by Jannet Mendoza Zerorez Los Angeles
What do you like about our products and services?

Technicians were extremely professional and quite fast for the amount of sqft needing cleaning.

Report a concern   September 2, 2019 — Rated 10 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

The driver called to let us to let us know that he would be arriving early. The young man worked hard and he did a great job! I like the results of your product on our carpets.

Report a concern   September 2, 2019 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

Orange Oil

Report a concern   September 2, 2019 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

I could not believe how beautifully clean my carpet was! We had many spots as a result of puppy training. Even though we had spot treated, residual spots remained. At the end of the cleaning my carpet looked brand new! I am so grateful for Zetorez.

Report a concern   September 2, 2019 — Rated 7 out of 10 by L.R.Q. Zerorez Los Angeles
What could we do to improve?

Better water extraction after cleaning. Carpet was damp for over 12 hours

Report a concern   September 1, 2019 — Rated 10 out of 10 by John Perry Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service!!
We called with a bit of an emergency and Zerorez responded as soon as they could... the very next day!
We appreciate their dedication to customer satisfaction.
Thank you very much!!

Report a concern   September 1, 2019 — Rated 10 out of 10 by Jannet Mendoza Zerorez Los Angeles
What do you like about our products and services?

Technicians were extremely professional and perform an outstanding cleaning at our over 22k sqft building.

Report a concern   September 1, 2019 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Yankel was very thorough and able to remove some spots I was doubtful about. Especially pleased with my “like new” tile. Very pleased with the service. Will be calling you again & telling my friends.

Report a concern   September 1, 2019 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

Love the results. Technicians always on time, friendly and efficient

Report a concern   September 1, 2019 — Rated 10 out of 10 by J.Z. Zerorez Los Angeles
What do you like about our products and services?

All the spots and dust is gone. The men were very thorough and courteous.


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