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based on 35021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First of all I like that it really doesn't leave any residue. The workers are always polite and get the job done without any problems. I've used them for several years now and will continue to do so.
You do a great job cleaning my carpet as well as my sofa. Helpful telling me how to take out stains. Looks like new!
Clean water for the service, less chemicals.
Brian did such a great job on my carpet! I give hom a 10!
I appreciate all of your personnel very nice to work with.
Name removed
Robert has always been our tech but he wasn’t available this time. The tech that came out. Just didn’t do a very good job. I had to point out a couple of spots that he had missed (while he was putting his equipment away) that he touched up. But he left streaks in the carpet and spots around the bannister. Then when I talked to you about re-scheduling I was told that he wasn’t available for over 2 weeks. When I told the lady that wasn’t convenient she told me she would call me back. She never did. When I called later that day (4:30) I spoke with the mgr. she called me back the next day with a new appt. Having to re-do the carpet might not sound like a big deal to you but now we have to move furniture and wait for everything to dry. An inconvenience
I'm normally very happy with Zerorez services. The last two cleanings I had done I got the extra services recommended which were supposed to ensure the best result. At first, it always looks like all the spots have come out, but the last two times despite the extra protection I can see several spots returning as soon as the carpet is nearly dry. I was hoping the results would have been more reliable.
Easy to make appointments, quality cleaning, prompt and knowledgable techs
I am pleased with the way the carpet looks however I don't like the smell of the pre-treatment product. I am extremely sensitive to smells so I only buy unscented products.
Prompt arrival. Efficient, friendly technicians. Excellent results.
My rugs were there longer than 3 weeks, then when I called they said only one had been cleaned. Then when I finally called and found out they are ready, the large hand crafted Persian rug came back damaged. And our small was dusty and dirty still. I asked to speak with a manager and haven't received a call back from Eric yet.
Everything! Sal & Jacob were very professional and helpful.
The technician, Jorge, took his time and did a very thorough job on all flooring surfaces.
Good job. Good technicians.
A friend recommended zerorez so I thought I'd give them a try. So worth the money. They showed up on time, and cleaned my living room/dining room 2 teen bedrooms, hallway and stairs quickly. Carpet looks new. Shocked they got all the spots out of my daughters rooms. So happy with everything. Will use them for other areas soon.
I've had Zerorez clean my carpets for many years. The process works better than anything I've ever tried before. The carpet in my family room is 20 years old and looks like new every time it's been cleaned by Zerorez. I also insist on the same technician every year....Robert Keith.....because he does such a fabulous job....very thorough and conscientious. Zerorez and Robert are a winning combination.
Thank you!
Thank u great job!!
Always do a great job. I had both blood stains and ink stains in my new carpet caused by my 1 year of puppy. Carpet looks like the first day it was installed.
Zerorez rocks!!!!
Alex and Rubin were great. Very professional, curteous and friendly. There was a misunderstanding concerning price - 199.99 for 3 rooms. I was unaware of the 19.99 water recycling fee. Alex called in and they waived it. So my final price was the $199.99 that was scheduled. Good guys, good company and great service. Thank you Alex and Rubin.
Our technician was awesome! Happy with the service and product.
Very professional! Made the carpets look like new1
Good product. Good service.
I really liked Robert Keith
I like the service, the quality, and the professionalism and friendliness of the employees.
Very professional serve technician. Highly skilled and great manners!
The technicians are terrific, they work with, and do a great job. Company is very reliable
All employees are friendly. Technicians are professional and communicate when they will arrive.
All spots are removed and the carpets are beautifully clean!
The guys did a great job.
They were fast and efficient.
The floor/carpets look new.
This is my second time hiring Zerorez and will hire again.
Thanks again,
Rony did a great job. Extracted the water, so the carpet was dry by the evening. I like the fact you use water, & not a bunch oh detergents that hold in the dirt.
Doesn't take too long.
Great.

Easy to get an appointment, show up when you say you will and do a good job. Price is reasonable