Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2019 — Rated 9 out of 10 by Mike & Kim Horan Zerorez Los Angeles
What do you like about our products and services?

The technician showed up on time and was very knowledgeable about how Zerorez compares to the competition. My carpet looks and smells great.

Report a concern   September 28, 2019 — Rated 10 out of 10 by Kim Kane Zerorez Los Angeles
What do you like about our products and services?

I use Zerorez because of the chemical free cleaning and the wonderful employees. Every person I talk to on the phone and each technician that comes to our home is respectful, kind and diligent about getting their job done the best they can to please the customer. I’ve been a repeat customer for years and plan to continue to be.

Report a concern   September 27, 2019 — Rated 10 out of 10 by E.E. Zerorez Los Angeles
What do you like about our products and services?

I called Zerorez and specifically requested Robert Keith because our woolen area rug was damaged by water from a ceiling leak. He was able to fix the carpet allowing it to flatten again. I’m grateful to him because I feared that we would have to purchase a new one.
He did a great job cleaning the grout in the kitchen and bathrooms.

Report a concern   September 27, 2019 — Rated 10 out of 10 by Catherine Leonard Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez for several years, and of course that's the best recommendation a business can receive. If we weren't satisfied we'd take our business elsewhere. Every technician has been accommodating, hard working and when, or if offering additional services, like a scotch guard treatment, have never done so with any pressure. Job well done.

Report a concern   September 27, 2019 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Service was exactly on schedule. Carpets were cleaned quickly & professionally.
The tech was Gabriel & he was a consummate professional! I highly recommend!!

Report a concern   September 27, 2019 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Technician telephoned arrival time. Technician assessed carpet and communicated expected outcome. The final results exceeded my expectations. Will definitely use Zerorez services again!

Report a concern   September 27, 2019 — Rated 0 out of 10 by R.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I don't think your results were any better than what I would have achieved with a rental cleaner, and was more than triple the cost.

Report a concern   September 27, 2019 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

I like that the Zerorez techs are punctual, friendly and efficient. Our carpets always look terrific after they are cleaned.

Report a concern   September 27, 2019 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

The ZeroRez cleans my carpet better than other carpet cleaners. ZeroRez put rubber bumpers on the wall corners so they are not damaged. The workers are very professional and efficient. They put foam blocks under the wooden chair legs.

I would highly recommend ZeroRez.

Report a concern   September 26, 2019 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Marcel did an outstanding job on my well-used carpet in 3 rooms and a hallway. He took his time, moved things, spot-cleaned some heavy traffic areas , and gave me sound advice on how to spot-clean in the future. Exceptional tech.

Report a concern   September 26, 2019 — Rated 10 out of 10 by Robert Miller Zerorez Los Angeles
What do you like about our products and services?

everyone that I Talked two,was very professional

Report a concern   September 26, 2019 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Great service and the tech was super cool. I have a neurological condition and moving things is difficult but the dude just jumped right in and helped with what I wanted moved.

The carpet is now dry and looks great. Nearly all stains were removed, even ones I thought were permanent based on a couple of cleaning from a competitor.

I see no reason to seek another company after this wonderful service.

Report a concern   September 26, 2019 — Rated 10 out of 10 by I.F. Zerorez Los Angeles
What do you like about our products and services?

We have very light carpets in our home and most all traffic spots and spilled spots are gone!

Report a concern   September 26, 2019 — Rated 10 out of 10 by S.O.M. Zerorez Los Angeles
What do you like about our products and services?

Eduardo always does a great job.

Report a concern   September 25, 2019 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Everything!(But the friend that referred us to you,two years ago .Pat Snowder never got her 25.oo for the referral! I just visited her a couple days ago. And that’s not fair! I did receive mine on my first cleaning! She even called your company & still never received it ! ☹️

Report a concern   September 25, 2019 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Everything, quality, patience and efficiency

Report a concern   September 25, 2019 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

The guy who did the work this time was on time and did a great job.

Report a concern   September 25, 2019 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez from the start and always happy with the outcome. Thank you
Name removed

Report a concern   September 25, 2019 — Rated 0 out of 10 by R.D.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Left 2 oil leak stains on driveway after asking "Does Van leak?" If so,do not park there. Both area rugs cleaned buckled leaving humps and edges curled up. Technician Kyle, very nice. He came back same day, but was unable to get oil off driveway. Told me he has to "ask office" to schedule time to come out and try to clean driveway again. I currently have painters tape glueing area rugs to floor. This is not what I am used to from Zero Rez. You have the highest prices and I expect that level of service. Again, Technician Kyle was great and personable, so not sure where the fault lies. Cleaning method or technique. But driveway was a no brainer. If van leaks, you can't park in driveway!

Report a concern   September 25, 2019 — Rated 10 out of 10 by Diane Jasniy Zerorez Los Angeles
What do you like about our products and services?

They work!!!

Report a concern   September 25, 2019 — Rated 10 out of 10 by N.H. Zerorez Los Angeles
What do you like about our products and services?

like the quality

Report a concern   September 24, 2019 — Rated 10 out of 10 by Patti Chalmers Zerorez Los Angeles
What do you like about our products and services?

Prompt. Easy to make appt.. excellent results on carpets and furniture

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Price, clean carpet

Report a concern   September 24, 2019 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Great service professional, on time and courteous

Report a concern   September 24, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who cleaned our home was very proffessional and did a fantastic job his name was Robert Keith. Thank you,

Report a concern   September 24, 2019 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

The job was done in a very efficient manner and the carpets looked wonerful.

Report a concern   September 24, 2019 — Rated 9 out of 10 by E.A.B.M. Zerorez Los Angeles
What do you like about our products and services?

friendly

Report a concern   September 24, 2019 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

On time, good friendly customer service and quality work.

Report a concern   September 24, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Honesty, fair price for labor.

Report a concern   September 23, 2019 — Rated 10 out of 10 by John Avila Zerorez Los Angeles
What do you like about our products and services?

The technician, Yankel, called ahead and was right on time! He was very professional, and did a wonderful job cleaning our area rug! When it's time for our next cleaning, we will be calling Zerorez and requesting Yankel!


Privacy Policy