Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2019 — Rated 10 out of 10 by Joanne Tabata Zerorez Los Angeles
What do you like about our products and services?

Ryan was excellent. He was professional and reviewed all the services I ordered online before starting. Great job. My carpets are so clean, just in time for the holidays.

Report a concern   October 3, 2019 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

I liked the technician and the results. It was a nice touch to add the booties too. Thank you. We will be using you again.

Report a concern   October 3, 2019 — Rated 10 out of 10 by G.K. Zerorez Los Angeles
What do you like about our products and services?

good product, punctual and professional technicians-specially Gabriel.

Report a concern   October 3, 2019 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

We have used them since 2005 to clean our carpets and recently to clean two recliner chairs. They always do a great job! Will continue to call them.

Report a concern   October 3, 2019 — Rated 8 out of 10 by P.F. Zerorez Los Angeles
What could we do to improve?

Less expensive

Report a concern   October 3, 2019 — Rated 10 out of 10 by B.O.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt! Excellent results! Matt is always thorough and professional.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Marianne Baldwin Zerorez Los Angeles
What do you like about our products and services?

We very much appreciated the technician you sent, courteous, professional and
thorough, please send him again on our next service request! Marianne Baldwin

Report a concern   October 3, 2019 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Courteous, responsible company & very good customer service.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Fred Good Zerorez Los Angeles
What do you like about our products and services?

Outstanding service and knowledge by our technician- Robert Downs!

Report a concern   October 3, 2019 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Just works!

Report a concern   October 3, 2019 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks beautiful. The technician was very helpful and knowledgeable about a couple of problems I had. I felt very confident about his ability and his professionalism. I will certainly continue to have Zerorez take care of my cleaning needs.

Report a concern   October 3, 2019 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Execellent.

Report a concern   October 3, 2019 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

Very professional and knowledgeable of what they do.

Report a concern   October 3, 2019 — Rated 10 out of 10 by Nita Housenga Zerorez Los Angeles
What do you like about our products and services?

Professional job!!

Report a concern   October 2, 2019 — Rated 10 out of 10 by Jackie Macri Zerorez Los Angeles
What do you like about our products and services?

Your product does not have a bad odor. Your workers are prompt, courteous and very efficient. Your service to your clientele is excellent

Report a concern   October 2, 2019 — Rated 10 out of 10 by Robin Cecil Zerorez Los Angeles
What do you like about our products and services?

You come on time, your service works, and you produce good results.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Karen Barstow Zerorez Los Angeles
What do you like about our products and services?

No chemicals and the carpet dried quickly

Report a concern   October 2, 2019 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Your serviceman was very polite and respectful. He arrived when he said he would and he did a great job! I would definitely recommend you to my family and e!

Report a concern   October 2, 2019 — Rated 9 out of 10 by Linds Hurley Zerorez Los Angeles
What do you like about our products and services?

I like the fact that no soap was involved.

Report a concern   October 2, 2019 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Great. Service.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Mollie Lazarus Zerorez Los Angeles
What do you like about our products and services?

Great job and very friendly and prompt! Great result with a sparkling clean tile and grout job and much improved carpeted staircase! Will use again soon, like nee week to complete other parts of the house!

Report a concern   October 2, 2019 — Rated 7 out of 10 by B.G. Zerorez Los Angeles
What could we do to improve?

I did not like the service rep giving me a song and dance about including a contiguous bedroom closet as part of the three room deal. Then he claimed he was giving me a discount by not charging for the closet. I found this petty and irritating.

Report a concern   October 2, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I appreciate Robert very much. He is a fine representative of your company.
Thank you for hiring good people.

Report a concern   October 2, 2019 — Rated 0 out of 10 by K.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This was very different from my previous experiences with Zerorez. In fairness, I have not used the service since my hardwood floors were installed 4 yrs ago. I made the appointment 1 week before, taking the first available time, but the man who came said he was asked to take the job as an add on. He called to make sure I had no stairs. He was very careful working on the four blood drops on my bed's upholstered side rails. The other part of the job was to clean an 8' x 11' hand loomed wool rug. He was dismayed to find that there was furniture on the rug--I told him I would move all the furniture, which I did. I would have appreciated an offer to help. He cleaned the rug without first vacuuming, which was different from my previous experience. When the rug dried, there were still spots on the rug. That's when I realized that, unlike my previous experience with your company, he did not look for or treat existing stains before cleaning the rug. It seemed like he had been talked in to taking this "emergency" appt. and was not pleased to find out it had been scheduled for a week. I assume that the job had not, in fact, been included on anyone's schedule, so no one would have come if he had not agreed to take an extra job. I will now have to find someone else to work on the stains on my area rug. Altogether an unpleasant experience.

Report a concern   October 2, 2019 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

We are very happy with the services.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Chris Perez Zerorez Los Angeles
What do you like about our products and services?

Professional service and promises delivered.
Would happily recommend ZEROREZ.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Melissa Ellin Zerorez Los Angeles
What do you like about our products and services?

They were cery thorough!!!
Did a great job

Report a concern   October 2, 2019 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Great job

Report a concern   October 1, 2019 — Rated 10 out of 10 by Paige Burch Zerorez Los Angeles
What do you like about our products and services?

The technicians are friendly and helpful and really do a good job getting my floors clean.

Report a concern   October 1, 2019 — Rated 10 out of 10 by Linda Gastel Zerorez Los Angeles
What do you like about our products and services?

Service was great. Employees are efficient and courteous.
My carpet looks amazing.
The downside- very expensive.


Privacy Policy