Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2019 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

The technician is nice and professional and does a great job cleaning my carpets. He’s very careful to not damage anything while working also.

Report a concern   November 2, 2019 — Rated 10 out of 10 by Patricia Faiman Zerorez Los Angeles
What do you like about our products and services?

Excellent service from Sal Alvarez.

Report a concern   November 2, 2019 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Low soap residue.

Report a concern   November 2, 2019 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Arrived early but called ahead of time to confirm that was ok. Fast, friendly, efficient.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Carolyn Harmes Zerorez Los Angeles
What do you like about our products and services?

Technicians are always professional and the product cleans carpets amazingly clean.

Report a concern   November 1, 2019 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Carpet turned out great. First time I used Zerorez. I will give great score as long as the stains don’t start appearing soon.

Report a concern   November 1, 2019 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Your team was great and they were careful and efficient.
Carpet was really bad.
Carpet now really clean
Jimmy Last name removed

Report a concern   November 1, 2019 — Rated 10 out of 10 by Claire Brisco Zerorez Los Angeles
What do you like about our products and services?

Good customer service

Report a concern   November 1, 2019 — Rated 10 out of 10 by D.D.M. Zerorez Los Angeles
What do you like about our products and services?

This is the best carpet cleaning service we have ever used. Very professional, efficient, and thorough!

Report a concern   November 1, 2019 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Thank you. They did a great job!

Report a concern   November 1, 2019 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

We had a terrific technician, Matt, who did the best job we've ever had! He's a credit
to Zero-Rez and next time we will be sure to request him to clean our carpets! Thank you,
Name removed

Report a concern   October 31, 2019 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Good people

Report a concern   October 31, 2019 — Rated 10 out of 10 by Aspasia Zouras Zerorez Los Angeles
What do you like about our products and services?

ZeroRez is always very professional. They answer their calls right away and often have many times to choose from for appointments. My service person was very knowledgeable and thoughtful about the way he assessed my different carpets. He gave me good advice on rooms with high traffic and was able to do an extremely thorough job cleaning my home. I would highly recommend using this company. It is very much about the quality of the solution they use and the fact that it leaves no residue behind. In addition, it's better for the environment and natural for your home. Lastly, the service is outstanding. If you put all three of those things together, this is a top notch company.

Report a concern   October 31, 2019 — Rated 10 out of 10 by Debbie Nye Zerorez Los Angeles
What do you like about our products and services?

Love the quality and the employees each and every time., The dry time is helps out too since we have a pet in the home too.

Report a concern   October 30, 2019 — Rated 10 out of 10 by Lynda Sims Zerorez Los Angeles
What do you like about our products and services?

Great job by Ron.

Report a concern   October 30, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Efficient service and great service technician

Report a concern   October 30, 2019 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

The tech Matt was really great. He really worked hard and did the best he could with the stains we had. They didn’t all come out but we’re greatly improved.

Report a concern   October 30, 2019 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Service technology works very well. Technicians are prompt, polite, and informative.

Report a concern   October 29, 2019 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Friendly and good results on carpet!

Report a concern   October 29, 2019 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

my technician, gabriel, was on time, called on his way, was helpful, kind, polite,
and did a great job.

Report a concern   October 29, 2019 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

I like that you don’t use detergents and it is environmentally friendly

Report a concern   October 29, 2019 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning the carpets! The technician, Kyle, was courteous and went out of his way to make sure everything was done to my satisfaction.

Report a concern   October 29, 2019 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Kyle was professional, friendly and caring!

Report a concern   October 29, 2019 — Rated 10 out of 10 by Terry Frech Zerorez Los Angeles
What do you like about our products and services?

Best method of carpet cleaning hands down. The employees are very courteous and polite and great at their jobs. The company will make it right if you have a concern. Great company and great technique.
Terry

Report a concern   October 28, 2019 — Rated 5 out of 10 by W.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Didn't keep with the scheduled arrival window of 11AM to-1PM, per your text message. Tech arrived around 2:30.Family was displaced from 11AM to 6PM, 7 hours.

Report a concern   October 28, 2019 — Rated 10 out of 10 by Pat Pierson Zerorez Los Angeles
What do you like about our products and services?

I love the way my carpet feels when it is cleaned by Zerorez and the technician Yankel Rodriguez was great. We will be requesting him next time.

Report a concern   October 28, 2019 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The technician did a fantastic job, moved furniture which I appreciate.

Report a concern   October 28, 2019 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Pleasant trechnicians

Report a concern   October 28, 2019 — Rated 8 out of 10 by S.W. Zerorez Los Angeles
What could we do to improve?

Excellent service but I did find it odd that I kept telling the appointment scheduler that I would not be home until 8:30am but they insisted on scheduling an 8-10am appointment and then have the next appt at 10am in Culver City which is over 45 minutes away but it all worked out. Marcel was great.

Also, I don't know if spot cleaning is available and being able to talk over some other options like having time to seal the tile would have been helpful so I could have planned accordingly and know there is that option, the time it would take, and the cost. I was only presented that by the technician when they came.

Report a concern   October 28, 2019 — Rated 10 out of 10 by Andy Huang Zerorez Los Angeles
What do you like about our products and services?

Great service as usual


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