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based on 35021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good knowledge of materials and how to clean them. Good sevice.
Jorge Martinez is the best ever carpet cleaner! He is polite, professional, and an extremely thorough cleaner. He is the reason that I use Zerorez!!
Easy to make an appointment. Always ssf how up on time. Very nice people that do a great job.
Everyone I came in contact with was very friendly and the technician did an excellent job.
Very professional technician-neat, thorough and informative.
Most importantly, I have a clean carpet.
Fast, professional workers. No upselling ever.
Quick and inexpensive with great results. I have used them three times now, no complaints.
I do not have my carpets back as of today but in the past Zerorez has done an excellent job cleaning my oriental rugs. The gentleman who does the delivery is always very nice and appropriate.
NO smell
My carpets did not seem as wet but having the booties was great!
THE COURTEOUS AND GRACIOUS BEHAVIOR OF YOUR PERSONNEL AND THE WAY THINGS LOOK AFTER THE JOB IS COMPLETED. I HAVE BEEN A CUSTOMER FOR QUITE AWHILE, USING YOU NOW IN A RENTAL UNTIL WE CAN REBUILD OUR HOME WHICH BURNED DOWN IN THE WOOLSY FIRE NOVEMEBER 9,2018.
Thank you,
Name removed
Jacob Did an excellent job cleaner our carpet I would highly recommend your company and I have recommended it to friends.
Janquel was great. Nice job!
Great customer service and my tech was very kind and worked very fast
Excellent customer service and I felt like the carpet got very clean.
My carpet always comes out clean!
Robert is the best. I have been using Zerorez for many years. He does a great job and always goes the extra mile. The only glitch this time was he was supposed to be here between 8 - 10. At 10:15 I called and was told he had something to take care of and wouldn't be here until noon. This is not the service I have come to expect for this company and at the very least someone should have had the courtesy to call and let me know. I could have used the lost time to run errands. Instead I was left wondering and waiting. I hope this criticism will be taken in a positive manner and help you strive to give the best service possible.
Very thorough cleaning job with knowledgeable technicians. No soap scum left behind so no subsequent stains.
What I like best is that no soap or detergents are used in the cleaning. Kyle came to our house. He was very pleasant and was very careful with moving furniture. He made sure that the hoses and cords didn’t damage the walls and baseboards. It was my second time to use Zerorez and I will continue to use Zerorez for carpet and upholstery cleaning.
Your technician Brett S., was so courteous and professional! I have been a customer for almost 20 years and I would not consider using any other company. I had the whole house cleaned, both hard surfaces and carpet. The job was perfect!
Good technicians.
great job
The technician was great and I liked the results.
Very professional, thorough, informative and helpful.
The work is always great and Jorge was easy to deal with.
Although the technician did his job , the carpet remained damp past the 10 hour period.
You charged me more than we agreed on.
I have called several times , left messages and never received a call back to resolve.
Robert K is excellent and would have nobody else clean our carpets. He has a vast
amount of experience and can tell you anything about carpet care !!!! Zerorez has repeat business because employees are excellent and the price is good. Excellent value.
Ask for Robert K to do your carpets !!!!!!!!!!!!!
Fast and effective
Excellent result!