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based on 34684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt arrival. Efficient, friendly technicians. Excellent results.
My rugs were there longer than 3 weeks, then when I called they said only one had been cleaned. Then when I finally called and found out they are ready, the large hand crafted Persian rug came back damaged. And our small was dusty and dirty still. I asked to speak with a manager and haven't received a call back from Eric yet.
Everything! Sal & Jacob were very professional and helpful.
The technician, Jorge, took his time and did a very thorough job on all flooring surfaces.
Good job. Good technicians.
A friend recommended zerorez so I thought I'd give them a try. So worth the money. They showed up on time, and cleaned my living room/dining room 2 teen bedrooms, hallway and stairs quickly. Carpet looks new. Shocked they got all the spots out of my daughters rooms. So happy with everything. Will use them for other areas soon.
I've had Zerorez clean my carpets for many years. The process works better than anything I've ever tried before. The carpet in my family room is 20 years old and looks like new every time it's been cleaned by Zerorez. I also insist on the same technician every year....Robert Keith.....because he does such a fabulous job....very thorough and conscientious. Zerorez and Robert are a winning combination.
Thank you!
Thank u great job!!
Always do a great job. I had both blood stains and ink stains in my new carpet caused by my 1 year of puppy. Carpet looks like the first day it was installed.
Zerorez rocks!!!!
Alex and Rubin were great. Very professional, curteous and friendly. There was a misunderstanding concerning price - 199.99 for 3 rooms. I was unaware of the 19.99 water recycling fee. Alex called in and they waived it. So my final price was the $199.99 that was scheduled. Good guys, good company and great service. Thank you Alex and Rubin.
Our technician was awesome! Happy with the service and product.
Very professional! Made the carpets look like new1
Good product. Good service.
I really liked Robert Keith
I like the service, the quality, and the professionalism and friendliness of the employees.
Very professional serve technician. Highly skilled and great manners!
The technicians are terrific, they work with, and do a great job. Company is very reliable
All employees are friendly. Technicians are professional and communicate when they will arrive.
All spots are removed and the carpets are beautifully clean!
The guys did a great job.
They were fast and efficient.
The floor/carpets look new.
This is my second time hiring Zerorez and will hire again.
Thanks again,
Rony did a great job. Extracted the water, so the carpet was dry by the evening. I like the fact you use water, & not a bunch oh detergents that hold in the dirt.
Doesn't take too long.
Great.
Very neat and professional.
Very professional, on time, on budget and GREAT results. The young man doing the work was a 10 out of 10 !!
My carpets and rugs are spotless and Robert did a fantastic job of making sure I was pleased with the service.
Fair price, good clean technology
The technician arrived on time, was extremely polite. Did an amazing job of cleaning our very dirty carpets.
First time using Zerorez and will use them again. They did a much better job than a well known competitor I have been using. Tech Kyle showed up on time was polite, clean and did an excellent job. He even gave me a couple of pairs of blue "Booties" to wear until it dried. It dried much quicker than previous cleaners too!
It has only been a couple of days and the stain is coming back

I am pleased with the way the carpet looks however I don't like the smell of the pre-treatment product. I am extremely sensitive to smells so I only buy unscented products.