Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34684 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 25, 2019 — Rated 9 out of 10 by O.M. Zerorez Los Angeles
What do you like about our products and services?

I am pleased with the way the carpet looks however I don't like the smell of the pre-treatment product. I am extremely sensitive to smells so I only buy unscented products.

Report a concern   October 25, 2019 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Prompt arrival. Efficient, friendly technicians. Excellent results.

Report a concern   October 25, 2019 — Rated 0 out of 10 by A.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My rugs were there longer than 3 weeks, then when I called they said only one had been cleaned. Then when I finally called and found out they are ready, the large hand crafted Persian rug came back damaged. And our small was dusty and dirty still. I asked to speak with a manager and haven't received a call back from Eric yet.

Report a concern   October 25, 2019 — Rated 10 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

Everything! Sal & Jacob were very professional and helpful.

Report a concern   October 25, 2019 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The technician, Jorge, took his time and did a very thorough job on all flooring surfaces.

Report a concern   October 24, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Good job. Good technicians.

Report a concern   October 24, 2019 — Rated 10 out of 10 by John Burnett Zerorez Los Angeles
What do you like about our products and services?

A friend recommended zerorez so I thought I'd give them a try. So worth the money. They showed up on time, and cleaned my living room/dining room 2 teen bedrooms, hallway and stairs quickly. Carpet looks new. Shocked they got all the spots out of my daughters rooms. So happy with everything. Will use them for other areas soon.

Report a concern   October 23, 2019 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

I've had Zerorez clean my carpets for many years. The process works better than anything I've ever tried before. The carpet in my family room is 20 years old and looks like new every time it's been cleaned by Zerorez. I also insist on the same technician every year....Robert Keith.....because he does such a fabulous job....very thorough and conscientious. Zerorez and Robert are a winning combination.

Thank you!

Report a concern   October 23, 2019 — Rated 10 out of 10 by Christoper Brewer Zerorez Los Angeles
What do you like about our products and services?

Thank u great job!!

Report a concern   October 23, 2019 — Rated 10 out of 10 by Bob Bartlett Zerorez Los Angeles
What do you like about our products and services?

Always do a great job. I had both blood stains and ink stains in my new carpet caused by my 1 year of puppy. Carpet looks like the first day it was installed.
Zerorez rocks!!!!

Report a concern   October 23, 2019 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Alex and Rubin were great. Very professional, curteous and friendly. There was a misunderstanding concerning price - 199.99 for 3 rooms. I was unaware of the 19.99 water recycling fee. Alex called in and they waived it. So my final price was the $199.99 that was scheduled. Good guys, good company and great service. Thank you Alex and Rubin.

Report a concern   October 23, 2019 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Our technician was awesome! Happy with the service and product.

Report a concern   October 23, 2019 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional! Made the carpets look like new1

Report a concern   October 23, 2019 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Good product. Good service.

Report a concern   October 23, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I really liked Robert Keith

Report a concern   October 23, 2019 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

I like the service, the quality, and the professionalism and friendliness of the employees.

Report a concern   October 22, 2019 — Rated 10 out of 10 by Molly Randall Zerorez Los Angeles
What do you like about our products and services?

Very professional serve technician. Highly skilled and great manners!

Report a concern   October 22, 2019 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

The technicians are terrific, they work with, and do a great job. Company is very reliable

Report a concern   October 22, 2019 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

All employees are friendly. Technicians are professional and communicate when they will arrive.
All spots are removed and the carpets are beautifully clean!

Report a concern   October 22, 2019 — Rated 10 out of 10 by Carol Clark Zerorez Los Angeles
What do you like about our products and services?

The guys did a great job.

They were fast and efficient.

The floor/carpets look new.

This is my second time hiring Zerorez and will hire again.

Thanks again,

Report a concern   October 22, 2019 — Rated 10 out of 10 by Wayne Shaul Zerorez Los Angeles
What do you like about our products and services?

Rony did a great job. Extracted the water, so the carpet was dry by the evening. I like the fact you use water, & not a bunch oh detergents that hold in the dirt.

Report a concern   October 22, 2019 — Rated 10 out of 10 by Jennifer Hofer Zerorez Los Angeles
What do you like about our products and services?

Doesn't take too long.

Report a concern   October 22, 2019 — Rated 10 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

Great.

Report a concern   October 22, 2019 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Very neat and professional.

Report a concern   October 22, 2019 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional, on time, on budget and GREAT results. The young man doing the work was a 10 out of 10 !!

Report a concern   October 22, 2019 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

My carpets and rugs are spotless and Robert did a fantastic job of making sure I was pleased with the service.

Report a concern   October 22, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Fair price, good clean technology

Report a concern   October 22, 2019 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time, was extremely polite. Did an amazing job of cleaning our very dirty carpets.

Report a concern   October 22, 2019 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

First time using Zerorez and will use them again. They did a much better job than a well known competitor I have been using. Tech Kyle showed up on time was polite, clean and did an excellent job. He even gave me a couple of pairs of blue "Booties" to wear until it dried. It dried much quicker than previous cleaners too!

Report a concern   October 20, 2019 — Rated 8 out of 10 by J.L. Zerorez Los Angeles
What could we do to improve?

It has only been a couple of days and the stain is coming back


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