Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2019 — Rated 7 out of 10 by G.K. Zerorez Los Angeles
What could we do to improve?

Carpet too wet didn't dry fast so it smells and it appears some dirt left in carpet in spots.

Report a concern   December 12, 2019 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service. Experienced technician.

Report a concern   December 12, 2019 — Rated 10 out of 10 by Patty Mitchell Zerorez Los Angeles
What do you like about our products and services?

Your Service tech was very professional and knowledgeable. I have also used your service before and has not disappointed me yet.

Report a concern   December 12, 2019 — Rated 10 out of 10 by Diana Karsh Zerorez Los Angeles
What do you like about our products and services?

Edwardo was a credit to your company!!

Report a concern   December 12, 2019 — Rated 10 out of 10 by Amy Shultz Zerorez Los Angeles
What do you like about our products and services?

Our clinician was friendly, informative, and efficient.

Report a concern   December 11, 2019 — Rated 10 out of 10 by Ann Loveless Zerorez Los Angeles
What do you like about our products and services?

We received very personalized service from Robert in the Irvine location.He offered to test whether their process could remove several long-standing pet stains on an otherwise beautiful Persian rug. He texted me photos so we could see the improvement and it was good enough that we had him go ahead and clean the entire rug. Even though the stains couldn’t be completely removed, it was money well spent. Our rug looks infinitely better! I am very pleased and we would highly recommend them!

Report a concern   December 11, 2019 — Rated 10 out of 10 by Jeannette Bryant Zerorez Los Angeles
What do you like about our products and services?

I had scheduled Zero-Rez to clean my carpet, area rugs, upholstery, and hardwood floors. The technician, Eduardo Valencia, was on time and promptly got to work. He began by having me walk him through the house, confirming what I wanted to have done, and then went over the pricing before he began. He explained what he would be doing, in what order, and gave a time frame for when he would be done. He answered all of our questions.

When Eduardo announced that he had completed the work, he invited me to walk through the house, and check that everything was done as I wished. I was astonished at what a fantastic job he had done, especially on the hardwood floors. They looked brand new! I had been using the product recommended by the installer. Eduardo explained to me that this product had caused the build-up on the floor, dulling its finish, and told me a better, and cheaper, way to keep the floor in good condition. I really appreciate all the hard work he put into making my home look so beautiful. He was courteous, thorough, and professional throughout. I will definitely be using Zero-Rez in the future!

Report a concern   December 11, 2019 — Rated 10 out of 10 by Richard Jantzer Zerorez Los Angeles
What do you like about our products and services?

Your courtesy.

Report a concern   December 11, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Marcel was excellent. Didn't leave footprint like the previous person.

Report a concern   December 11, 2019 — Rated 10 out of 10 by Patsy Davis Zerorez Los Angeles
What do you like about our products and services?

I have had many companies service my carpet. This is the best one hands down...The tech was very Professional and took great precautions with the furniture and walls...The carpet looks brand new. So soft and no streaks in the carpet...

Thank you guys.. I won't go anywhere else. It's worth paying a little more for great services... Don't let those low cost deals fool you...

Report a concern   December 10, 2019 — Rated 10 out of 10 by Debora Harper Zerorez Los Angeles
What do you like about our products and services?

I like that you don’t use harmful chemicals in your cleaning process. My family can enjoy a clean and healthy environment without being exposed to harsh toxins. Your Technicians, such as Yankel, are always on time, do their very best for the client ( meaning that they ensure you are satisfied before they leave) and are warm yet professional. Thank you Zerorez for having such high standards!

Report a concern   December 10, 2019 — Rated 9 out of 10 by Rachel Dunn Zerorez Los Angeles
What do you like about our products and services?

I really like the technician you sent. He was very kind and courteous and did a very thorough job. He just had great customer service skills and I’d ask for him again.

Report a concern   December 10, 2019 — Rated 9 out of 10 by A.N. Zerorez Los Angeles
What do you like about our products and services?

Marcel was excellent. He was very professional and did a fantastic job cleaning the tile in my entry and kitchen. The scheduling department is an area where you need lots of improvement. I scheduled two times and each time the scheduled time was different than the time given to the technician.

Report a concern   December 10, 2019 — Rated 10 out of 10 by Diana Schlesinger Zerorez Los Angeles
What do you like about our products and services?

Salvador did a great job on my carpet. Zerorez is the best in the business. I have used them for years.

Diana Schlesinger

Report a concern   December 10, 2019 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

He was very good thanks

Report a concern   December 10, 2019 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

I like that it is safe for us and our pets. We did have to have the technician come out again to redo some rooms, but it turned out great afterwards.

Report a concern   December 10, 2019 — Rated 10 out of 10 by Dale Vaughan Zerorez Los Angeles
What do you like about our products and services?

Robert was excellent.

Report a concern   December 9, 2019 — Rated 10 out of 10 by Eric Bauer Zerorez Los Angeles
What do you like about our products and services?

Brett arrived early, was thorough in explaining the process, and did a great job overall.

Report a concern   December 9, 2019 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

Quality of the work, Technicians I have worked with so far have been friendly and knowledgeable. Pet stains and smells are all gone. Love Zerorez!!

Report a concern   December 9, 2019 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

No soap left behind, rapid drying of the carpet when compared to other services. A staff that cares about the results of the cleaning.

Report a concern   December 9, 2019 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

I want to compliment Yankel Rodriguez on what a great job he did on my floors and rugs. He was professional and yet great personality!!! Yankel is an asset to your company!

Report a concern   December 9, 2019 — Rated 10 out of 10 by Valerie Cummings Zerorez Los Angeles
What do you like about our products and services?

We have been using Zerorez for years to clean both home and office at least twice a year. Customer service is always excellent. Kyle was the technician for both jobs. He was thorough, professional and friendly. I always recommend Zerorez for a clean non-toxic job.

Report a concern   December 9, 2019 — Rated 10 out of 10 by Diane Fenn Zerorez Los Angeles
What do you like about our products and services?

The tech was very professional.
I totally recommend this service
Chairs look great!

Report a concern   December 9, 2019 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

The fact that no harsh chemicals are used

Report a concern   December 8, 2019 — Rated 8 out of 10 by M.S. Zerorez Los Angeles
What could we do to improve?

Completely remove the dirt on the rungs of the stairs.

Report a concern   December 8, 2019 — Rated 9 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Organic products and excellent service tech

Report a concern   December 8, 2019 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The service and how my carpets look and smell after is just amazing..

Report a concern   December 8, 2019 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional and knowledgeable

Report a concern   December 8, 2019 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

The best rug cleaning ever. Very nice employee too. Efficient.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Steve Sandland Zerorez Los Angeles
What do you like about our products and services?

Matt the representative was very courteous and thorough. He did an outstanding job.
We are very happy with the results.


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