Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2019 — Rated 10 out of 10 by T.J. Zerorez Los Angeles
What do you like about our products and services?

We have been satisfied customers for many years. zerorez never disappoints.

Report a concern   December 31, 2019 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

I spilled cocoa on my carpet and Zerorez came out the next day and did a great job of cleaning the stain.

Report a concern   December 30, 2019 — Rated 10 out of 10 by I.W. Zerorez Los Angeles
What do you like about our products and services?

Very satisfied Thank you.

Report a concern   December 30, 2019 — Rated 10 out of 10 by I.J. Zerorez Los Angeles
What do you like about our products and services?

You renew carpets to practically new. I wouldn't have anyone else.

Thanks for always doing a great job.

Report a concern   December 28, 2019 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Effective and quick

Report a concern   December 28, 2019 — Rated 10 out of 10 by H.C. Zerorez Los Angeles
What do you like about our products and services?

Kyle was great. The carpet looks super and doesn’t have that crunchy after feel.

Report a concern   December 28, 2019 — Rated 8 out of 10 by J.J. Zerorez Los Angeles
What could we do to improve?

Carpet were cleaned flawlessly. No complaints there.
But when he was spraying - actually squirting - the solution on carpets, small drops were going all over the furniture and walls and now they show as crusty white spots that I am unable to scratch off. Sothat kind of ruined all my furniture

Report a concern   December 27, 2019 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The quality of the job

Report a concern   December 26, 2019 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

,,.very efficient and professional

Report a concern   December 26, 2019 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

From the phone call until the carpets are cleaned, I am 100% satisfied. Marcel has been to my house 3 years in a row. He is very polite and professional, and does a beautiful job. I like having the same serviceman each time. First name removed

Report a concern   December 26, 2019 — Rated 10 out of 10 by T.C.S. Zerorez Los Angeles
What do you like about our products and services?

Service is very good.

Report a concern   December 26, 2019 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Kyle was a magician taking out a furniture stain!
He gave us the best Christmas present, ever!!

Report a concern   December 24, 2019 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

The results. Had never cleaned my sofa and it looks great. Service was wonderful too

Report a concern   December 24, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

I like the spot remover and the scent freshener since I have kitties.

Report a concern   December 24, 2019 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

On time, helpful and very nice!

Report a concern   December 23, 2019 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

We have been using Zerorez for years. We have had carpets, area rugs, tile, and furniture cleaned. They always arrive within the window of time. The technician Sal was the best and most thorough we have ever had!

Report a concern   December 23, 2019 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

The service exceeded expectations. Very pleased with the results. Service tech was on time, and very professional.

Report a concern   December 23, 2019 — Rated 10 out of 10 by Tracy Ward Zerorez Los Angeles
What do you like about our products and services?

The tech was wonderful,a great person. Did a beautiful job

Report a concern   December 23, 2019 — Rated 10 out of 10 by Michael Levine Zerorez Los Angeles
What do you like about our products and services?

We love the results from having our carpets cleaned by Zerorez! Robert Keith always does a great job and pays attention to the details.

Report a concern   December 23, 2019 — Rated 2 out of 10 by K.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our carpets are still wet!
Appointment was Saturday at noon and presently it is 9pm on Sunday, 33 hours later, and still damp in areas. Family has arrived for holidays, and can't walk on stairs

This makes me very nervous our floor boards could be warped from too much water and the pad may become moldy.

Very disappointed due to the wetness of the carpet from the cleaning process. Something I've never experienced from other carpet cleaning appointments.

Report a concern   December 22, 2019 — Rated 10 out of 10 by Roxanne Bessinger Zerorez Los Angeles
What do you like about our products and services?

Zerorez does an awesome job! I live in the desert and there is always a fine layer of sand blowing around in the air. No matter how often you dust, there is always that fine layer of dust on the window seals, floor, and on the furniture, so I know it's in my carpets, breaking down the fibers. I have them cleaned twice a year by zerorez and my carpets look brand new! There's no residue left behind, just fresh clean carpets.

Report a concern   December 22, 2019 — Rated 10 out of 10 by Robert Tres Zerorez Los Angeles
What do you like about our products and services?

They were professional and courteous. They showed much expertise about carpet and carpet cleaning. We have already recommended them to my wife's sister; we would use them again in a heartbeat!

Report a concern   December 22, 2019 — Rated 10 out of 10 by Sean Higgins Zerorez Los Angeles
What do you like about our products and services?

Once again Zerorez did an amazing job on my carpet. Thank you!!!

Report a concern   December 22, 2019 — Rated 9 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Water, friendliness of technician.

Report a concern   December 22, 2019 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the great service the tech provided me on December 20, 2013. I would recommend Zero Rez to anyone who wants perfectly cleaned carpets.

Report a concern   December 21, 2019 — Rated 10 out of 10 by Marie Marble Zerorez Los Angeles
What do you like about our products and services?

Brett has cleaned our carpets for about three years. He is great! I would highly recommend
asking for Brett!

Report a concern   December 21, 2019 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Leave house really clean

Report a concern   December 21, 2019 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

The service was excellent!! Robert is the best. Thank you Zerorez!

Best,
M. Last name removed, CPA

Report a concern   December 21, 2019 — Rated 10 out of 10 by Michael Jann Zerorez Los Angeles
What do you like about our products and services?

Kyle was GREAT. The carpet looks FANTASTIC! Have great advice on replacing our area rugs — and not throwing money away. 10 out of 10

Report a concern   December 21, 2019 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

My technician was on time, did a very good job, was informative and knowledgable, and friendly.


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