Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34684 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2019 — Rated 10 out of 10 by Bryn Mahoney Zerorez Los Angeles
What do you like about our products and services?

Quick and inexpensive with great results. I have used them three times now, no complaints.

Report a concern   November 29, 2019 — Rated 10 out of 10 by J.J.F.S. Zerorez Los Angeles
What do you like about our products and services?

I do not have my carpets back as of today but in the past Zerorez has done an excellent job cleaning my oriental rugs. The gentleman who does the delivery is always very nice and appropriate.

Report a concern   November 27, 2019 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

NO smell

Report a concern   November 26, 2019 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

My carpets did not seem as wet but having the booties was great!

Report a concern   November 26, 2019 — Rated 10 out of 10 by L.S.F. Zerorez Los Angeles
What do you like about our products and services?

THE COURTEOUS AND GRACIOUS BEHAVIOR OF YOUR PERSONNEL AND THE WAY THINGS LOOK AFTER THE JOB IS COMPLETED. I HAVE BEEN A CUSTOMER FOR QUITE AWHILE, USING YOU NOW IN A RENTAL UNTIL WE CAN REBUILD OUR HOME WHICH BURNED DOWN IN THE WOOLSY FIRE NOVEMEBER 9,2018.

Thank you,
Name removed

Report a concern   November 26, 2019 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Jacob Did an excellent job cleaner our carpet I would highly recommend your company and I have recommended it to friends.

Report a concern   November 26, 2019 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

Janquel was great. Nice job!

Report a concern   November 25, 2019 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and my tech was very kind and worked very fast

Report a concern   November 25, 2019 — Rated 9 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service and I felt like the carpet got very clean.

Report a concern   November 25, 2019 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

My carpet always comes out clean!

Report a concern   November 24, 2019 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Robert is the best. I have been using Zerorez for many years. He does a great job and always goes the extra mile. The only glitch this time was he was supposed to be here between 8 - 10. At 10:15 I called and was told he had something to take care of and wouldn't be here until noon. This is not the service I have come to expect for this company and at the very least someone should have had the courtesy to call and let me know. I could have used the lost time to run errands. Instead I was left wondering and waiting. I hope this criticism will be taken in a positive manner and help you strive to give the best service possible.

Report a concern   November 24, 2019 — Rated 10 out of 10 by L.T.T. Zerorez Los Angeles
What do you like about our products and services?

Very thorough cleaning job with knowledgeable technicians. No soap scum left behind so no subsequent stains.

Report a concern   November 24, 2019 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

What I like best is that no soap or detergents are used in the cleaning. Kyle came to our house. He was very pleasant and was very careful with moving furniture. He made sure that the hoses and cords didn’t damage the walls and baseboards. It was my second time to use Zerorez and I will continue to use Zerorez for carpet and upholstery cleaning.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Michelle Kelley-Pierson Zerorez Los Angeles
What do you like about our products and services?

Your technician Brett S., was so courteous and professional! I have been a customer for almost 20 years and I would not consider using any other company. I had the whole house cleaned, both hard surfaces and carpet. The job was perfect!

Report a concern   November 24, 2019 — Rated 10 out of 10 by Maureen Rinella-Smith Zerorez Los Angeles
What do you like about our products and services?

Good technicians.

Report a concern   November 24, 2019 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

great job

Report a concern   November 23, 2019 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was great and I liked the results.

Report a concern   November 23, 2019 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Very professional, thorough, informative and helpful.

Report a concern   November 23, 2019 — Rated 10 out of 10 by Robert Arinas Zerorez Los Angeles
What do you like about our products and services?

The work is always great and Jorge was easy to deal with.

Report a concern   November 23, 2019 — Rated 5 out of 10 by O.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Although the technician did his job , the carpet remained damp past the 10 hour period.

Report a concern   November 23, 2019 — Rated 0 out of 10 by S.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You charged me more than we agreed on.
I have called several times , left messages and never received a call back to resolve.

Report a concern   November 22, 2019 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Robert K is excellent and would have nobody else clean our carpets. He has a vast
amount of experience and can tell you anything about carpet care !!!! Zerorez has repeat business because employees are excellent and the price is good. Excellent value.
Ask for Robert K to do your carpets !!!!!!!!!!!!!

Report a concern   November 22, 2019 — Rated 10 out of 10 by S.B.A. Zerorez Los Angeles
What do you like about our products and services?

Fast and effective

Report a concern   November 22, 2019 — Rated 10 out of 10 by Bobbie Fesler Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule.
On time.
Thorough and professional job.
Friendly staff.

Report a concern   November 22, 2019 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

My carpet always comes out clean! Zerorez has been able to get out some stains that our previous cleaner couldn't seem to get out. Also, our carpet is very old but still in very good condition. We do have traffic patterns but Zerorez is able to work them and get them to look better. We have been with them for several years now and have no plans to change. Thanks!

Report a concern   November 22, 2019 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for years and they are the only company I will use. The process they use when done correctly, eliminates recurring spots.

Report a concern   November 22, 2019 — Rated 10 out of 10 by Alan Hirasuna Zerorez Los Angeles
What do you like about our products and services?

We were very happy with Robert's service. He was the perfect gentleman and he cared about doing what was best for our tile.

Report a concern   November 21, 2019 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Wonderful job, are carpet looks beautifu!

Report a concern   November 21, 2019 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Professional, pleasant, carpet looks great... company with excellent customer service and follow up.

Report a concern   November 21, 2019 — Rated 10 out of 10 by Denise Bittel Zerorez Los Angeles
What do you like about our products and services?

Everything!!! Carpet is clean!! Serviceman arrived on time. Drying time for the carpet is less than two hours. Brett was amazing.


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