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based on 34884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was excellent. Rony the technician was very polite and thorough.
Good service and caring operators . . .clean rugs.
Overall experience is good.
From booking to the service.
Personnel is very well trained and cordial.
When I originally scheduled it was to do the downstairs, a hallway and stairs. The technician did an amazing job and I was pleased with it except that only part of the stairs were done. Then I had to have them come back out and complete the job. With the scheduling, of the completion of the job I was rescheduled 3 times. I kept getting rescheduled and rescheduled which made me feel that my job wasn't as important. I was thinking about getting my upholstery done but I just don't know
Yankel was the tech that came out to clean my carpet. He was very professional. I felt completely comfortable with him in my home. He listened to my concerns and then went to town cleaning our carpet.
The results and in the crest customer service. The service that we received from your most recent employee on 1/4/20 was excellent!
The two tech that clean my floors were amazing, and they did a great job. Friendly, professional and excellent communication skills, kept me updated on everything they were doing in my home. I apologize for not remembering the two gentlemen names, but would recommend them without hesitation to friends and family.
Larry was also outstanding, came to my home met with the wife and I, and put us both at ease by telling us our floors were not bad at all and his team could take care of the problem. I was so confident in Larry and his team, I even let Larry take one of my area rugs back to the shop for cleaning without even knowing the price.
The company is not the cheapest out there, rather pricey...but I'm a true believer in you get what you pay for, and Zerorez is worth every penny spent.
Thank Zerorez for a job well done.
The product works beautifully, and the service is exceptional. Brett was thorough, courteous and professional. Will definitely use your product and service again.
Kyle was professional and respectful of property— I will request him the next time
The service was excellent and Kyle was extremely good and helpful!
Very professional company and employees. They showed up within the time frame promised, did a great job and finished in an hour.
Professional, fast and they do great work!
They get the carpet clean.
Efficiency and thoroughness. Ryan had excellent customer service
Everything! Best service ever!
As usual, they did a great job.
Easy to schedule and job well done.
Professional technicians, and outstanding results.
My house smells fresh and clean. No harsh chemicals are used and my carpet looks new.
Gets my carpets clean with little residual dampness.
We really liked our tech, Ryan was very efficient and positive. He cleaned up a huge mess.
The personnel are very professional, prompt and courteous.
Attendants you can trust with strong knowledge - very professional
On time, Carpet stays cleaner longer
My rugs are very clean and look like new again. My technician was extremely thorough in not just the work, but also with explaining the process and how to take care of my rugs. I feel like I got an education in wool rugs that I would have had to spend a lot of time looking for.
Very professional and friendly service. Took great care to protect the house while cleaning. Took pride in getting it done right. Thank you!
Pro service, everything as expected. Thanks
The carpet and tile is soooo clean.
The products and service is exceptional and Edraudo does an outstanding job every time
Everything! ALWAYS great service!! I've been using Zerorez for years and would never consider using another cleaning service!
I've used it for both carpet and tile and have never gotten better results than with Zerorez! (And I have big dogs who are very messy!)
Thank you Zerorez!