Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2020 — Rated 10 out of 10 by M.A.P.G. Zerorez Los Angeles
What do you like about our products and services?

He was great and made sure that he got up as much as he could. The carpets looked so much better
Report a concern   January 26, 2020 — Rated 10 out of 10 by Robert Braun Zerorez Los Angeles
What do you like about our products and services?

on time.....I showed him, Lee, the rooms to be cleaned. I had a few spots that needed attention.It only took him a hour and t he colors came back.I am very satisfied,if the spots return he will return. Zerorez , I will tell all my friends cleaning is there business.

Report a concern   January 26, 2020 — Rated 10 out of 10 by M.O.C. Zerorez Los Angeles
What do you like about our products and services?

Great service. Very professional; amazing results.

Report a concern   January 26, 2020 — Rated 0 out of 10 by C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Yankel Rodriguez came to our home yesterday. We’ve had you come out before to clean carpet and tile, and I have always been happy with the service and results.

I am really not happy with yesterday’s service. The carpet was left soaking wet. I was a little concerned but Yankel assured me it would dry within 10-12 hours. An hour and a half after he left, the carpet was still very wet to the touch. I began getting concerned that it would take so long to dry that it would start to mildew.

My husband got our Bissell carpet cleaner and proceeded to spend hours sucking out the water, which, by the way, came out very dirty and disgusting. I was also attempting to towel dry after he ran the vacuum. I woke up this morning, and the carpet is still damp. It’s now been approximately 26 hours since Yankel left, and the carpet is still damp. We have been running 3 floor fans, a ceiling fan, and both upstairs and downstairs heaters for 26 hours. I am not happy about the extra utilities cost I am incurring. I know for sure that if we hadn’t spent all that time and energy and effort drying the carpet ourselves, it would not have dried in time to prevent mildew.

Yankel asked for a bottle of water when he arrived, which I happily provided. At the end, I offered him some fresh baked cookies, and he then asked for another bottle of water. This was very unprofessional. You should train your technicians to carry their own water. Perhaps buy them Hydroflasks so they don’t seem so unprofessional.
Report a concern   January 26, 2020 — Rated 10 out of 10 by George Bartleson Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time and was very professional. Scheduling the appointment was easy as well. My carpets look great. I am a satisfied customer.
Report a concern   January 26, 2020 — Rated 8 out of 10 by J.S. Zerorez Los Angeles
What could we do to improve?

We felt that this time was rather expensive and our technician who performed the cleaning knocked our Wifi system off the wall. That took some time to reconfigure. We have used you in the past and will probably continue to do so, however we will wait for a special. Thank you.
Report a concern   January 25, 2020 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

I was very satisfied with the results . The technician did a fine job cleaning the grout & getting all of the tiles back to their original color
Report a concern   January 25, 2020 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Good customer service
Report a concern   January 25, 2020 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Called and asked if ok to arrive early, yes! Explained procedure and was clean and efficient. Pleasant guy and did an excellent job.

Report a concern   January 25, 2020 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

good work as always
Report a concern   January 25, 2020 — Rated 10 out of 10 by Janice Dykstra Zerorez Los Angeles
What do you like about our products and services?

The product and the technicians
Report a concern   January 25, 2020 — Rated 10 out of 10 by Joseph Rosa Zerorez Los Angeles
What do you like about our products and services?

Excellent service and knowledge. Very proactive took care of everything.
Report a concern   January 24, 2020 — Rated 10 out of 10 by Gloria Sudduth Zerorez Los Angeles
What do you like about our products and services?

I have been trying to buy new carpet. After not finding what I want, I gave up that idea and called zerorez. I’m so happy. My carpet looks better than I thought possible. I spent $200, but I saved $4000. Thank you zerorez!
Report a concern   January 24, 2020 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

How clean carpet stays long after steaming

Report a concern   January 24, 2020 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

It works!
Report a concern   January 24, 2020 — Rated 10 out of 10 by Wagner Chiropractic Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the best! Our office carpets are like knew with no chemical or perfume smell afterward.

Report a concern   January 23, 2020 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Your workman was very efficient, on time and got our carpets and tile flooring very clean. We love Zerorez!
Report a concern   January 23, 2020 — Rated 10 out of 10 by Pam Mccloskey Zerorez Los Angeles
What do you like about our products and services?

Great service!
Great results!
Great technicians! Especially Mark!!

Thank you!
Report a concern   January 23, 2020 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Caring and professional technicians. Every rep has been outstanding!
Report a concern   January 23, 2020 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

The carpet is always clean and fresh when cleaned. I love that there aren’t any chemicals. Richard was the guy that cleaned our carpet. He is the best! So thorough and really knows his job well. I would ask for him next time. We have used Zerorez for many years and will continue to do so. Thank you.
Report a concern   January 22, 2020 — Rated 9 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

The business is organized, and the technician Brent, was courteous, efficient and knowledgable.

The main thing I needed besides a clean carpet was a carpet that wasn't soaked, and no house full of truck fumes,

I GOT WHAT I NEEDED. Thank you!
Report a concern   January 22, 2020 — Rated 9 out of 10 by W.B. Zerorez Los Angeles
What do you like about our products and services?

Easy and fast service. Job was done to expectations. Our service tech was really pleasant to work with.

Report a concern   January 22, 2020 — Rated 7 out of 10 by P.N. Zerorez Los Angeles
What could we do to improve?

Get the carpet cleaner.
Report a concern   January 22, 2020 — Rated 10 out of 10 by S.H.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez always does a nice job! Our technician was pleasant and professional. He worked very hard and we appreciate his great work ethic. Thank you always.

Report a concern   January 22, 2020 — Rated 10 out of 10 by John Hatzidakis Zerorez Los Angeles
What do you like about our products and services?

Robert the technician was very courteous and professional . Would request him again . Took his time and really got all the tough stains out.

Report a concern   January 22, 2020 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Carpets came amazingly clean even with tough stains
Report a concern   January 22, 2020 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Great technician, very responsive.
Very easy scheduling.
Product is eco-friendly and also very good at cleaning.
Thanks for all.
Report a concern   January 20, 2020 — Rated 7 out of 10 by G.C. Zerorez Los Angeles
What could we do to improve?

All of the original stains that were on my carpet are still there....just a reddish color now, instead of black. I was hoping for a better result.
Report a concern   January 19, 2020 — Rated 10 out of 10 by Sandra Ueeck Zerorez Los Angeles
What do you like about our products and services?

I just did recommend your service. Jacob did a great job.
Report a concern   January 19, 2020 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Clean no chemical smell.


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