Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2020 — Rated 9 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Your cleaning service uses no harsh chemicals to clean carpets and tile.

Report a concern   January 19, 2020 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez technicians arrive as scheduled and are always courteous. The chemical free cleaning process leaves our rugs soft and clean. I tried the optional protector this last time and am interested to see how effective it is at simplifying vacuum cleaning.

Report a concern   January 19, 2020 — Rated 10 out of 10 by Elizabeth Binlinski Zerorez Los Angeles
What do you like about our products and services?

Very polite and helpful teck and very good job.

Report a concern   January 19, 2020 — Rated 6 out of 10 by K.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet did not get cleaned like I was told it would be.

Report a concern   January 19, 2020 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning job and very good customer service!

Report a concern   January 18, 2020 — Rated 10 out of 10 by Marlene Cathro Zerorez Los Angeles
What do you like about our products and services?

Always super service!

Report a concern   January 18, 2020 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Prompt, courteous, efficient, and effective in their cleaning. My carpets and sofa are still drying. I am eager to get the home back together.

Report a concern   January 18, 2020 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

I am totally satisfied every time I use this company. Here's why: 1. ease of booking appointments 2. technician phones to inform of arrival time within the window. 3. technician arrives on time 4. technician listens to my directions and concerns 5. house is totally cleaned 6. house is locked upon technician leaving.

Disappointment this time - no booties left for me and no little papers under furniture legs - perhaps they are not doing these things any longer.

Report a concern   January 18, 2020 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Service was very good.

Report a concern   January 18, 2020 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

The 15 year old carpets are looking great...really took the dirt out of all the traffic areas....dried faster than other companies...our technician Kyle was very knowledgeable..did a thorough excellent job!

Report a concern   January 18, 2020 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

I love that there is lo chemical smile and the carpets always look great. The technicians are very professional.

Report a concern   January 18, 2020 — Rated 0 out of 10 by R.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not as advertised! looks like they just vacuum the room! they did 3 rooms for less than 30mins.
What a joke!

Report a concern   January 18, 2020 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

cleaned carpet quick & efficiently

Report a concern   January 18, 2020 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Clean cleaning, no soap to track dirt after cleaning .

Report a concern   January 18, 2020 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez for many years for carpet and upholstery cleaning. We've always been very satisfied.

We particularly like the service. Edouardo, who did our work Thursday, was extremely professional, worked very hard, and did a very good job on everything.

We would like to have him do our carpets again next year.

Thanks.

Name removed and John McDonough

Report a concern   January 17, 2020 — Rated 10 out of 10 by Ron Prosser Zerorez Los Angeles
What do you like about our products and services?

Angelo was very professional and friendly.

Report a concern   January 17, 2020 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

1) Polite. professional cleaning technicians.

2) Great cleaning products & stain removal

Report a concern   January 17, 2020 — Rated 10 out of 10 by Katie Erspamer Zerorez Los Angeles
What do you like about our products and services?

Great service great job!

Report a concern   January 16, 2020 — Rated 10 out of 10 by Beth Laue Zerorez Los Angeles
What do you like about our products and services?

I like the man who does the cleaning...the best!

Report a concern   January 16, 2020 — Rated 10 out of 10 by John Ott Zerorez Los Angeles
What do you like about our products and services?

The fact that you can clean my carpets without soap allows me to extend the time between cleaning. The carpets look great

Report a concern   January 16, 2020 — Rated 9 out of 10 by G.A. Zerorez Los Angeles
What do you like about our products and services?

Good service, took a little long to dry.

Report a concern   January 16, 2020 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Quick response, friendly technician, great work

Report a concern   January 16, 2020 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

The carpet gets really clean with no residue.

Report a concern   January 16, 2020 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

-Timeliness to your appointment
-Good communication skills
-Efficiency in time

Report a concern   January 15, 2020 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Job well done. Thank you.

Report a concern   January 15, 2020 — Rated 10 out of 10 by Jeff Smith Zerorez Los Angeles
What do you like about our products and services?

On time. Thorough cleaning job

Report a concern   January 15, 2020 — Rated 10 out of 10 by F.C. Zerorez Los Angeles
What do you like about our products and services?

Very thorough on time and does a great job M.

Report a concern   January 15, 2020 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Promptness, friendliness, efficiency, and follow-up if necessary.

Report a concern   January 15, 2020 — Rated 10 out of 10 by Kathy -DUARTE Little Zerorez Los Angeles
What do you like about our products and services?

My wool carpets were cleaned perfectly, thanks to Yankel Rodriguez. I would highly recommend him for any carpet or floor cleaning services. He was fast, very personable and professional and was very patient answering all of my questions and concerns. Kathy

Report a concern   January 15, 2020 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Safe, non-toxic


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