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based on 34884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service was great
My carpets look so good after they were cleaned
Jorge is amazing. There was some sticky and shiny residue left on the kitchen porcelain in 4 areas.
Sal did a wonderful job cleaning and deodorizing our carpets and he also cleaned the grout in the tile of our family room, and both areas turned out beautiful! 👌🏼😊 (Love that Zerorez does not use any harsh chemicals either.)
Excellent service and results. Technician was very helpful and thorough. He was on time and was very cordial. I have used Zerorez several times in the past and will continue to use for my carpet cleaning
Jorge was here early (called first) and was very nice and did a great job. I will certainly use Zerorez again.
The carpets look almost new again and the techs are clean, courteous and work quickly.
Tech arrived not aware of all that needed to be cleaned.
I have used Zerorez for years. My carpets always come out great. I like that they don’t use detergent or soap of any kind – – nothing that will attract dirt and caused my carpets to show a “path” on the most walked-on areas. The technicians are always courteous, professional, and careful.
Marcel was fantastic. He was timely, courteous, efficient and thorough. Loved it!
great customer service
No soap!
we have used zerorez for many years and have been very satisfied with the results
Technician did a fabulous job on both the stair carpet and entryway tile. Thank you very much and we will certainly be a repeat customer again.
The gentleman that cleaned the carpets did an excellent job. We will definitely have him back again.
Thank You- Tall Paul
The carpets look great and smell good. It would be nice if they weren't so wet, but they dried within 24 hours. I like that you don't use harmful chemicals.
My carpet has a lot of stains and they came up almost 100%, so I am happy with the result. Also, no chemical odors!
Consistently excellent service overall
Kaile was here on time, He was neat and clean very polite and knew all about his job and was happy to be working for Zerorez. He did a good job and was fast. I will use Zerores again and will recommend Zerorez to my friends
Don't double book your technician!! I had an appointment from 10 to 12 that had been scheduled for weeks, but the tech did not show up until 1:30 because you scheduled him to be at two places at the same time! I was not happy, and it caused a real hardship for me.
The work is so consistently good and thorough and the end result is a carpet that is pristine.
My husband and I were very impressed with the service from Zerorez! Our carpets look and feel so much better, and Robert was friendly and helpful throughout. He answered all of our questions and offered great suggestions to maintain our carpets.
safe for our dogs, that really is the main thing
The service was excellent and the gentleman did a very good job on the carpet. Thank you
Detail oriented
On time
No complaints!
I have used Zerorez for some time now and two things stand out. The quality of work is great. The carpet is clean when finished. I don’t know how they do it but every spot is gone. It’s amazing. The second area is the service level of the actual technician. He always seems so engaged and caring and wants to make sure you are completely satisfied. While it is expensive, the cost is worth it.
My carpet always looks so clean, fresh every time I have it done.
Another great job. Efficient, timely and well done. Thank you Robert at ZeroRez
On time, courteous and professional. Did a great job.
Technician was on time, courteous, and careful. My carpets look great. Thanks.

Loved our recent technician, Bret. Did such a great job and so friendly !