Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 20, 2019 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

Loved our recent technician, Bret. Did such a great job and so friendly !

Report a concern   December 20, 2019 — Rated 10 out of 10 by Angela Fuller Zerorez Los Angeles
What do you like about our products and services?

The customer service was great
My carpets look so good after they were cleaned

Report a concern   December 20, 2019 — Rated 10 out of 10 by Teresa Parga Zerorez Los Angeles
What do you like about our products and services?

Jorge is amazing. There was some sticky and shiny residue left on the kitchen porcelain in 4 areas.

Report a concern   December 20, 2019 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Sal did a wonderful job cleaning and deodorizing our carpets and he also cleaned the grout in the tile of our family room, and both areas turned out beautiful! 👌🏼😊 (Love that Zerorez does not use any harsh chemicals either.)

Report a concern   December 20, 2019 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and results. Technician was very helpful and thorough. He was on time and was very cordial. I have used Zerorez several times in the past and will continue to use for my carpet cleaning

Report a concern   December 20, 2019 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Jorge was here early (called first) and was very nice and did a great job. I will certainly use Zerorez again.

Report a concern   December 20, 2019 — Rated 10 out of 10 by Mike Patton Zerorez Los Angeles
What do you like about our products and services?

The carpets look almost new again and the techs are clean, courteous and work quickly.

Report a concern   December 20, 2019 — Rated 6 out of 10 by K.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Tech arrived not aware of all that needed to be cleaned.

Report a concern   December 20, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for years. My carpets always come out great. I like that they don’t use detergent or soap of any kind – – nothing that will attract dirt and caused my carpets to show a “path” on the most walked-on areas. The technicians are always courteous, professional, and careful.

Report a concern   December 19, 2019 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Marcel was fantastic. He was timely, courteous, efficient and thorough. Loved it!

Report a concern   December 19, 2019 — Rated 10 out of 10 by H.K. Zerorez Los Angeles
What do you like about our products and services?

great customer service

Report a concern   December 19, 2019 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

No soap!

Report a concern   December 19, 2019 — Rated 10 out of 10 by Marva Baumgart Zerorez Los Angeles
What do you like about our products and services?

we have used zerorez for many years and have been very satisfied with the results

Report a concern   December 18, 2019 — Rated 10 out of 10 by Corey Krutsch Zerorez Los Angeles
What do you like about our products and services?

Technician did a fabulous job on both the stair carpet and entryway tile. Thank you very much and we will certainly be a repeat customer again.

Report a concern   December 18, 2019 — Rated 10 out of 10 by Paul Schleuniger Zerorez Los Angeles
What do you like about our products and services?

The gentleman that cleaned the carpets did an excellent job. We will definitely have him back again.
Thank You- Tall Paul

Report a concern   December 18, 2019 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

The carpets look great and smell good. It would be nice if they weren't so wet, but they dried within 24 hours. I like that you don't use harmful chemicals.

Report a concern   December 18, 2019 — Rated 10 out of 10 by Marilyn Gareis Zerorez Los Angeles
What do you like about our products and services?

My carpet has a lot of stains and they came up almost 100%, so I am happy with the result. Also, no chemical odors!

Report a concern   December 18, 2019 — Rated 10 out of 10 by Robert Thomas Zerorez Los Angeles
What do you like about our products and services?

Consistently excellent service overall

Report a concern   December 18, 2019 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

Kaile was here on time, He was neat and clean very polite and knew all about his job and was happy to be working for Zerorez. He did a good job and was fast. I will use Zerores again and will recommend Zerorez to my friends

Report a concern   December 18, 2019 — Rated 7 out of 10 by W.C. Zerorez Los Angeles
What could we do to improve?

Don't double book your technician!! I had an appointment from 10 to 12 that had been scheduled for weeks, but the tech did not show up until 1:30 because you scheduled him to be at two places at the same time! I was not happy, and it caused a real hardship for me.

Report a concern   December 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

The work is so consistently good and thorough and the end result is a carpet that is pristine.

Report a concern   December 16, 2019 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

My husband and I were very impressed with the service from Zerorez! Our carpets look and feel so much better, and Robert was friendly and helpful throughout. He answered all of our questions and offered great suggestions to maintain our carpets.

Report a concern   December 16, 2019 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

safe for our dogs, that really is the main thing

Report a concern   December 16, 2019 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

The service was excellent and the gentleman did a very good job on the carpet. Thank you

Report a concern   December 16, 2019 — Rated 10 out of 10 by H.A. Zerorez Los Angeles
What do you like about our products and services?

Detail oriented
On time
No complaints!

Report a concern   December 16, 2019 — Rated 10 out of 10 by Mark Landouw Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for some time now and two things stand out. The quality of work is great. The carpet is clean when finished. I don’t know how they do it but every spot is gone. It’s amazing. The second area is the service level of the actual technician. He always seems so engaged and caring and wants to make sure you are completely satisfied. While it is expensive, the cost is worth it.

Report a concern   December 16, 2019 — Rated 10 out of 10 by Debi Braswell Zerorez Los Angeles
What do you like about our products and services?

My carpet always looks so clean, fresh every time I have it done.

Report a concern   December 16, 2019 — Rated 10 out of 10 by Sharon Nevins Zerorez Los Angeles
What do you like about our products and services?

Another great job. Efficient, timely and well done. Thank you Robert at ZeroRez

Report a concern   December 15, 2019 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

On time, courteous and professional. Did a great job.

Report a concern   December 15, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Technician was on time, courteous, and careful. My carpets look great. Thanks.


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