Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34684 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2019 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

You don't use soap which makes the carpet stiff and collect dirt more easily.

Report a concern   November 16, 2019 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

your service people are very nice and professional.

Report a concern   November 16, 2019 — Rated 10 out of 10 by Geneva Gonzales Zerorez Los Angeles
What do you like about our products and services?

I’ve used Zerorez 3 times before for carpets. They always come out amazing. I finally did my tile and omg my tile came out so nice and clean. Never underestimate them. They are always on time, courteous, and everything always comes out great. Will definitely use them again and keep referring them to family and friends.

Report a concern   November 16, 2019 — Rated 2 out of 10 by D.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Actually my carpet still has areas that look dirty and doesn’t look clean overall. I bought the spray that makes it smell fresh and couldn’t smell it at all. He was really fast and didn’t take the time to really pull out the dirt like those in the past. He was done in less than an hour. Too expensive for the results.

Report a concern   November 16, 2019 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

The look, feel and smell of our carpets.

Report a concern   November 15, 2019 — Rated 10 out of 10 by Lisa Ponzio Zerorez Los Angeles
What do you like about our products and services?

I have used your service a couple of times. The job had always been done very satisfactory. This time as my carpet dried there are a few spots in the living room that are still visible. That has not happened before. Is there anything that be done?
Thank you, Lisa

Report a concern   November 15, 2019 — Rated 10 out of 10 by Jeanne Sims Zerorez Los Angeles
What do you like about our products and services?

No soap build up
Clean clean clean
Representatives are knowledgeable friendly & thorough
Good choice all around!

Report a concern   November 15, 2019 — Rated 10 out of 10 by A.A.L.C.G. Zerorez Los Angeles
What do you like about our products and services?

After cleaning using Zeorez technology, our carpets look new...

Report a concern   November 15, 2019 — Rated 10 out of 10 by Lauri Welling Zerorez Los Angeles
What do you like about our products and services?

I love your company everyone is very professional and respectful. My carpets look amazing. Robert has done my home many times and he is wonderful. He really goes above and beyond.

Lauri Welling

Report a concern   November 15, 2019 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Techs are professional and thorough

Report a concern   November 15, 2019 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Everything!

Report a concern   November 14, 2019 — Rated 9 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Service was quick and efficient. Did a good job.

Report a concern   November 14, 2019 — Rated 10 out of 10 by P.T. Zerorez Los Angeles
What do you like about our products and services?

It was professional done and there was no smell and my carpets look new again. Thank you for a wonderful job.

Report a concern   November 14, 2019 — Rated 10 out of 10 by Dianne Teichrieb Zerorez Los Angeles
What do you like about our products and services?

I like clean carpets. I love the way they look after they've been cleaned. Zerorez did the best job by far. Thank you

Report a concern   November 14, 2019 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Carpets are very clean without the residue that causes them to become dirty again quickly.

Report a concern   November 14, 2019 — Rated 10 out of 10 by G.O.D. Zerorez Los Angeles
What do you like about our products and services?

Robert, as always, does an excellent job. Wouldn't even consider going elsewhere!!

Thank you

Report a concern   November 13, 2019 — Rated 10 out of 10 by Marjorie Hooper Zerorez Los Angeles
What do you like about our products and services?

Gabriel was fantastic. Every stain gone, carpet looks brand new. Had a bee disaster and after cutting holes in my living room wall to get a hive out of the wall, the carpet was covered with honey that had been tracked to other rooms. Gabriel got it all, in record time. He explained every detail of what he was doing. He gave me his background and I had faith that he could do the job. I would recommend Gabrielle to anyone. Please keep him forever.

Report a concern   November 13, 2019 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

No chemicals!

Report a concern   November 13, 2019 — Rated 4 out of 10 by L.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had made a special request for Brett Spence, told that’s who would be coming. The person I spoke to never flagged it??? A nice man Mark arrive, very pleasant, but not the job I had before. Later in the evening I walked into my front bathroom, to find huge puddles of water that had never been dried up.

Report a concern   November 13, 2019 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Tech was on time, very respectful and did a good job.

Report a concern   November 13, 2019 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent results! So happy with the outcome and with costumer service.

Report a concern   November 13, 2019 — Rated 10 out of 10 by N.L. Zerorez Los Angeles
What do you like about our products and services?

Friendly device done right

Report a concern   November 13, 2019 — Rated 10 out of 10 by Diana Clark Zerorez Los Angeles
What do you like about our products and services?

Technicians are always polite and knowledgeable – and they do an excellent job. Love the fact that no harsh chemicals are used and that there is no residue on the carpet left from cleaning products.

Report a concern   November 12, 2019 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt arrival and always do a great job.

Report a concern   November 12, 2019 — Rated 10 out of 10 by C.S.S. Zerorez Los Angeles
What do you like about our products and services?

Appreciate the professionalism and friendliness of your skilled staff.

Report a concern   November 12, 2019 — Rated 10 out of 10 by C.N. Zerorez Los Angeles
What do you like about our products and services?

The cleaning of my tile, upholstery and carpet is always to my expectation

Report a concern   November 12, 2019 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Great service by Kyle. He was on time, super friendly, and the carpets look great. Thanks Kyle!

Report a concern   November 11, 2019 — Rated 10 out of 10 by Paulett Hunter Zerorez Los Angeles
What do you like about our products and services?

Level of communication, so we know the expectations, if service personnel running late, confirmation of appointments, and the service personnel was very informative, efficient, and cordial.

Report a concern   November 11, 2019 — Rated 10 out of 10 by J.A.C. Zerorez Los Angeles
What do you like about our products and services?

The appointment with Zerorez was easy to schedule. The day of the appointment the technician was on time, did a thorough and excellent job. Carpets were very clean, and there was absolutely no residue or chemical smell. Great job!

Report a concern   November 11, 2019 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Professional, Thorough, Pleasant, Excellent Follow UP


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