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based on 35020 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been using Zerorez for years. We have had carpets, area rugs, tile, and furniture cleaned. They always arrive within the window of time. The technician Sal was the best and most thorough we have ever had!
The service exceeded expectations. Very pleased with the results. Service tech was on time, and very professional.
The tech was wonderful,a great person. Did a beautiful job
We love the results from having our carpets cleaned by Zerorez! Robert Keith always does a great job and pays attention to the details.
Our carpets are still wet!
Appointment was Saturday at noon and presently it is 9pm on Sunday, 33 hours later, and still damp in areas. Family has arrived for holidays, and can't walk on stairs
This makes me very nervous our floor boards could be warped from too much water and the pad may become moldy.
Very disappointed due to the wetness of the carpet from the cleaning process. Something I've never experienced from other carpet cleaning appointments.
Zerorez does an awesome job! I live in the desert and there is always a fine layer of sand blowing around in the air. No matter how often you dust, there is always that fine layer of dust on the window seals, floor, and on the furniture, so I know it's in my carpets, breaking down the fibers. I have them cleaned twice a year by zerorez and my carpets look brand new! There's no residue left behind, just fresh clean carpets.
They were professional and courteous. They showed much expertise about carpet and carpet cleaning. We have already recommended them to my wife's sister; we would use them again in a heartbeat!
Once again Zerorez did an amazing job on my carpet. Thank you!!!
Water, friendliness of technician.
I was very pleased with the great service the tech provided me on December 20, 2013. I would recommend Zero Rez to anyone who wants perfectly cleaned carpets.
Brett has cleaned our carpets for about three years. He is great! I would highly recommend
asking for Brett!
Leave house really clean
The service was excellent!! Robert is the best. Thank you Zerorez!
Best,
M. Last name removed, CPA
Kyle was GREAT. The carpet looks FANTASTIC! Have great advice on replacing our area rugs — and not throwing money away. 10 out of 10
My technician was on time, did a very good job, was informative and knowledgable, and friendly.
Loved our recent technician, Bret. Did such a great job and so friendly !
The customer service was great
My carpets look so good after they were cleaned
Jorge is amazing. There was some sticky and shiny residue left on the kitchen porcelain in 4 areas.
Sal did a wonderful job cleaning and deodorizing our carpets and he also cleaned the grout in the tile of our family room, and both areas turned out beautiful! 👌🏼😊 (Love that Zerorez does not use any harsh chemicals either.)
Excellent service and results. Technician was very helpful and thorough. He was on time and was very cordial. I have used Zerorez several times in the past and will continue to use for my carpet cleaning
Jorge was here early (called first) and was very nice and did a great job. I will certainly use Zerorez again.
The carpets look almost new again and the techs are clean, courteous and work quickly.
Tech arrived not aware of all that needed to be cleaned.
I have used Zerorez for years. My carpets always come out great. I like that they don’t use detergent or soap of any kind – – nothing that will attract dirt and caused my carpets to show a “path” on the most walked-on areas. The technicians are always courteous, professional, and careful.
Marcel was fantastic. He was timely, courteous, efficient and thorough. Loved it!
great customer service
No soap!
we have used zerorez for many years and have been very satisfied with the results
Technician did a fabulous job on both the stair carpet and entryway tile. Thank you very much and we will certainly be a repeat customer again.
On time, helpful and very nice!