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based on 34884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've tried several different carpet cleaning services over many years and was never happy until Zerorez came along. The carpet looks fantastic, and if anything is not to my satisfaction they will come back and fix it without any hassle. This actually only happened when I first started using them several years back because the dirt was deep under after not having the right care. Now, everything comes out with the first visit and stays away.
The professionalism of your staff and the product itself. My rugs look amazing and I have 3 dogs and a beige carpet! Looks like new and it’s 3 years old! Thanks Zerorez!
The gentlemen always do a great job and I know my carpets are clean.
Do what say they would do. Excellent communications.
Professionalism
Great service; great employee!
Robert Keith always excels in his service. I recommend him highly
I was extremely pleased with the cleaning by Robert. He did a fantastic job and would be happy to recommend him.
Clean, fresh, fast
We have been using Zero Rez for our carpet cleaning for years. They are the best!
It was fast and non toxic
I'm in Orange County. Zerorez does quality work and the people are very nice and personable and professional. Our last guy was Brett. They are all nice and do a VERY good job! Along with having our carpet cleaned, we also had ourf marble cleaned, polished and sealed. Great job again.
Great service from our technician... Quick, clean and priced right... Great job Livingstone... :)
Loved Ronny the technician! He was on time, professional and did a wonderful job! My carpets look and smell great....... trust me, that was no small feat!
So happy with Zerorez... always professional... on time and what a great job !!
Our stairs and carpet look great!
We called them because our daughter's dog urinated on the carpet over Thanksgiving. A day after ZeroRez did their work the marks are still clearly visible.
Sal was friendly, amazing and very efficient! He came in and explained everything he was going to do, and did it in s timely and professional manner.
Thsnks,
First name removed
Good communication. Great technicians.
green cleaning and great customer service
I cant believe how nice my carpet still looks after a week! Our carpet was in really bad shape. It was 20 years old and it was really dirty, especially the stairs. I was hoping for a miracle, based on the claims in their video, and I got one! We have our own steam cleaner and steam our own carpets twice a year. Generally the stains start coming back in a few days. But our carpet still lioks as clean as the 1st day! I think the pre-treat was the key. Maybe it was the alkaline water? Our carpet is 20 years old, but, thanks to Zerorez, it looks 10 years younger! We will definitely be back!
Our technician was very polite and was very thorough in cleaning our carpets.
Robert was not good, he was not great... he was spectacular! He made our carpet look brand new. Zerorez is our 'go to company' for carpet cleaning. He took care of us like we were family. We have tried other carpet cleaners but are life long believers in Zerorez. A palindrome who is welcome in our home.
Thank you,
Gary Nowak
Hello, this is Debra and Cody Oakland. Robert Keith cleaned our carpets on December 2nd. We were beyond pleased with Robert. His attention to detail is perfection. He was kind, knowledgeable, helpful, very professional and speaks highly of your company. Thank you to Robert & Zerorez for such great service all the way around. I will be spreading the word. 🙏😀 We are happy campers with a very clean carpet!
The technicians are always on time, careful throughout the entire cleaning process, and very thorough.
If we spill water on the carpet it doesn't foam up with soapy suds like most cleaning processes do since soap isn't used.
We've used Zero Res for carpeted areas for years with complete satisfaction. We began having our tile cleaned about a year ago and what a difference it makes!
We have our floors cleaned twice a year and recommend Zero Res without reservation.
Kyle was super polite and friendly, on time, knowledgeable about products and service, and the tile and grout look amazing! I have 3 tile rooms and a tile hallway and I honestly didn’t know they could be so clean. It makes a huge difference! Would highly recommend!
carpets look great!
Jorge was very punctual. Courteous and very efficient.
Service was great and the products worked well to remove some difficult stains.
Matt is so professional and does a great job.