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based on 35021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that my floors and grout are very clean. The technician did a very good job. Thank you.
Excellent work, friendly, honest, gives good advice.
Left carpets with spots that were not there before cleaning. Something must have leaked. Have been a customer for several years and was always satisfied with Richard. Really wish he hadn't left. I will not be calling Zeroez in future . So sorry I was always satisfied in the past.
Have always used Zerorez. We have our carpets cleaned every few years and even though we don’t do it that often, Zerorez always leaves our carpets fresh and clean. The carpet looks and feels great. Great service and friendly employees.
Our carpets look wonderful. The gentleman that provided the service was very knowledgeable and he took the time to explain how activities, such as cooking, contributes to the cleanliness of all flooring in the house.
Fast work, arrived on time, did a good job, and pleasant person to deal with
Our carpets look wonderful. I am very happy with the service and our service technician was very friendly. Thank you so much.
I'm quite impressed with the service we received yesterday. Your technicians were polite, knowledgable and thorough. Our carpet, area rug and sectional appear clean and fresh and are mostly dry 30 hours later.
Results are always stellar, and service is great. Person shows up on time and are very knowledgeable.
We really like the fact of the process you use leaves no residue!!! Robert is a super efficient, on time guy-heat friendly personality too! Can’t be any better!
Don’t know what I would do without Zero Rez! They are the only professionals I trust to clean my carpets and upholstery. They always look as good as new.
Everything :)
Robert suggested dyeing a few areas that had turned orangey after cleaning. Way better than having to patch. My carpet looks new again. Thank you!
I requested Yankel Rodriguez for this job based on his performance from a previous job. My wife and I are both really impressed with his professionalism and overall quality of work. Of course I like the Zerorez product, but this particular technician takes the whole experience to the next level.
Just like ordering your favorite drink at Starbucks, you can go to 10 different baristas and wind up with 10 similar drinks, but only 1 will be best. Yankel is the best we've ever had in our home and we will always request this fine tradesman as long as he's available.
Thank you again for another job well done.
You're always on time. Brett is just the best ambassador for your company. Gracious, quick, and I'm always pleased with his work.
This was my first time using Zerorez for our carpet cleaning needs. The technician, I hope I have his name correct "Yankel" was amazing. He did a great job and finished the room in a timely manner. The carpets came out great!!! I will be using your company again. Thank you for doing such an amazing job.
Had to call for service.
There was soap stains on the Baseboard we called for service.
Prompt, efficient, pfrofessional tech, Michael. The carpet is clean, dried within hours. Looks great. No chemical odor.
The cleaning process doesn’t damage the carpet.
Natural product.efficient and effective service. Very friendly and respectful servicemen.
Robert was early, but he called first to determine whether it would be ok and I welcomed the early arrival. He was very knowledgeable, helpful and professional. He really knew carpets and carpet cleaning and explained everything thoroughly. Much appreciated.
The tech only went over once and in one direction. After he left and started to dry up there are many dirty spots. Complete laziness.
Good communication, on time, professional and mainly happy with the result.
On time, professional, informative and efficient.
The technicians are friendly and they clean my carpets quickly and make them look new again!
I am somewhat disappointed in both service AND cost. the cost 3 months ago to have my carpet cleaned was $180. Jonkell from Temecula did the work. GREAT job and the cost was $179. I was told several times if I refer a friend I would receive a 10% discount...this cleaning (by Ronnie) was not as well done as the first, I DID refer a friend. The friend,lives across the street, had their carpet cleaned right after me. I ended up paying $209 for less quality.
We like the way it cleans a little pricy..
My carpet came out great and the young man who did the work was very professional! I’m very pleased
Great job! Very efficient!
We had both our windows and carpets cleaned by your service reps (Alex for the windows and Sal for the carpets and showers) and both gentlemen did an exceptional job. Everything now sparkles! And the orange treatment used on the rugs made the house smell wonderful. We have used you in the past and will continue to use you in the future. We have always been very happy with your reps and the work they have done for us.
Thank you!
First name removed and Mary Kay Last name removed