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based on 35019 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They send me emails weekly about specials. I have been a customer for years. Over the years they honored their “special” for me. Not this time. Changed the contracted price when the technician arrived. Not his fault. I tried to call while he was at my home. No answer. Asked him to have them call me. No response. I have the technician do the job but will not do this again. I paid what they asked but I felt it not fair to agree on one quote and not follow through when they arrive. I will write a review.
Professional, thorough, discusses info and educates . On time and if running late...always notifies ahead
Capable employee’s great service, no residual soap.
Thanks!
Great job!
Great service, great communication, worth the extra few dollars.
Good work.
The service technician was prompt, knowledgeable and did a great job including making friends with my dog. Carpets are sanitized and look great. I recommend Zero Rez. It's a 10.
I’ve had 2 of your employees at my house over the last 10 days. They both were professional knowledgeable clean and well organized. Robert Keith was outstanding how he cleaned our couches and Arvin was also great. Thank you
Quality of service, technician professionalism and friendliness.
Efficiency and professionalism
Professional, prompt and thorough!
Our representative Robert is excellent. I highly recommend him.
Great attitude and diligent worker.
Our carpet looks great.
I always feel so good after my carpets have been done by Jorge from Zerorez. I have 2 dogs and by the time I call him(6 months) it is really needed. Their products are excellent and the carpet always look brand new. Thank you Jorge. Decided to change to every 3 months
It was awesome! So easy and fast! I can’t believe we didn’t do it sooner, and our 10 year old gross carpet now looks brand news!
Always professional.
Very efficient.
Like knowing that there are no chemicals on my carpet.
Looks great!
Results
Gabriel is knowledgeable, fast, thorough and very pleasant to work with.
I chose Zerorez initially because you do not use detergents or chemicals. I have found your services to be consistently excellent. Appointments are kept, technicians are knowledgeable, personable, and careful to return rooms to the way they were found, and the cleaning results are excellent.
Professional, pleasant, thorough.... Robert did an excellent job. Have not used another company for several years... carpet looks brand new! Thank You
Couldn't have been better. You are great!
I had an appt on Monday, 5/25/20 and nobody showed up. If you were not accepting appointments for Memorial Day, you should have called or emailed me to reschecule.
Detergents left behind by traditional cleaners actually attract dirt. Zerorez removes the dirt and the residual detergent.
The results on our first room were so good that we asked Marcel to please do the entire house while he was there. Our carpets, which I actually thought were beyond repair, look ten times better. The pricing was more than fair, and Marcel is such a pleasure to have in my home.
The carpet was pretty stained so I didn't expect miracles and the gentleman that came was nice but the last time I had carpets cleaned by Zerorez they actually vacuumed the carpet first with an industrial vacuum and I noticed that there were a couple of things on the floor that I forgot to pick up (bag pack and little things like a quarter and small board and instead of them getting picked up by him he just went around it. It was a poor $198.00 investment. I had thought it was as advertised as $129.00 for 3 rooms and it was more and I could have called Stanley Steamer and gotten the same type of service for less money. He did living room, small dining room and short hall.
My carpet always looks and feels clean after a zerorez cleaning. My technician was able to remove a number of stains that I could not with a standard carpet cleaning machine. Our carpet is over 12 years old and looks great!
great service. george does a fantastic job!!
Sal was great. Carpets look and smell great
We have used Zerorez in the past and our very satisfied with the outcome. Brett is very personel and professional. He is the technician who has cleaned our carpet in the past and we requested him by name.
Edaurdo was punctual, polite and he worked hard and efficiently.
I would gladly recommend him to anyone wanting carpet cleaning.
Very professional.
Friendly professional work.
Brett was awesome!! Polite, kind, efficient, very knowledgeable.