Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2020 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Sal was very professional, friendly and thorough. The price was fair and he did a fantastic job making our carpets look brand new again.
Thank you!

Report a concern   March 20, 2020 — Rated 10 out of 10 by Pamela Stanfield Zerorez Los Angeles
What do you like about our products and services?

The professionalism and quality of work!

Report a concern   March 20, 2020 — Rated 10 out of 10 by Kathy Engelhardt Zerorez Los Angeles
What do you like about our products and services?

EVERYTHING! I always get good service, and the $25 gift certificate that I used this time really helped with the cost. I always use Robert Keith--ever since 2009. Your spot products help me maintain the carpets in between service times.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Sara Evans Zerorez Los Angeles
What do you like about our products and services?

Loved your member of staff that cleaned our sofas and carpets. Really knowledgeable and friendly.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Tamie Rus Zerorez Los Angeles
What do you like about our products and services?

I like that Eric is very pleasant to work with and he does a great job. I am very happy.

Tamie Rus
Tamie Rus Design

Report a concern   March 19, 2020 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Gabriel was very kind and professional.

Report a concern   March 19, 2020 — Rated 9 out of 10 by Marilyn Engel Zerorez Los Angeles
What do you like about our products and services?

Eduardo was excellent in explaining the differences between using a portable versus truck mounted system for our carpets. Checked out locations downstairs to see if truck mount was suitable from our alley way to third floor. Very pleasant. Would definitely request him again,😉

Report a concern   March 18, 2020 — Rated 10 out of 10 by Thomas Tappan Zerorez Los Angeles
What do you like about our products and services?

Sparkly clean tile floors

Report a concern   March 18, 2020 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Efficient!

Report a concern   March 17, 2020 — Rated 8 out of 10 by D.H. Zerorez Los Angeles
What could we do to improve?

Lower the cost of cleaning and delivering back a 5' x 8' area rug.

Report a concern   March 17, 2020 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Employees are professional, punctual, and knowledgeable.

Report a concern   March 16, 2020 — Rated 9 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Everyone was very courteous

However I asked to receive a copy of my invoice, and was told I would receive one!

To date I'm still waiting for one!

Report a concern   March 15, 2020 — Rated 10 out of 10 by Maria Barajas Zerorez Los Angeles
What do you like about our products and services?

I like the way you heat clean tile and marble floors.

Report a concern   March 15, 2020 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Extremely friendly and courteous. I was able to make an appointment for the very next day. Cleaned several rooms and stairs too. Did a fantastic job! Made our carpets look new again. Removed a huge ink spot, juice spills that the grandkids had made and simple high traffic stains.

Report a concern   March 15, 2020 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

The team that showed up was very professional and knowledgeable and did an outstanding job, even better than I had hoped.

Report a concern   March 15, 2020 — Rated 10 out of 10 by Connie Travis Zerorez Los Angeles
What do you like about our products and services?

The carpets are expertly cleaned by professional technicians. Jacob was on time and did a great job on my three rooms and stairway. This is the only professional carpet cleaning company I ever use. ZEROREZ rocks!

Report a concern   March 15, 2020 — Rated 10 out of 10 by C.A.L. Zerorez Los Angeles
What do you like about our products and services?

There is no residue left behind in your carpet. The technicians are always polite. This cleaning system and your technicians do an amazing job on my carpet!! Richard did an amazing job!

Report a concern   March 14, 2020 — Rated 10 out of 10 by Virginia Nicholl Zerorez Los Angeles
What do you like about our products and services?

Work was done well. Brett was nice and went out of his way to make things easy for me. ( I am 82 and had injured my leg. He insisted on working around me so that I could remain in my chair.) The kitchen grout looked brand new when he finished.

Report a concern   March 14, 2020 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

Very professional & thorough; love that there's no residue left in carpet. The carpet protector works! I thought there was a shadow line on the carpet & then realized a couple days later that it was something that had dripped. Wiped it up with a damp cloth & it was back to new.

Report a concern   March 14, 2020 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

I was happy with your service. Technician arrived on time, was fast & efficient. Very courteous.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Carol Bressan Zerorez Los Angeles
What do you like about our products and services?

Very professional.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Pat Lile Zerorez Los Angeles
What do you like about our products and services?

All is excellent.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Susan Ferguson Zerorez Los Angeles
What do you like about our products and services?

Zerorez has the absolute best service and results. Always on time, always courteous and professional and results are phenomenal.

I will not use anyone else!

Report a concern   March 14, 2020 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

I love ZeroRez because of the lack of chemicals on our carpets❣️

Report a concern   March 13, 2020 — Rated 10 out of 10 by Tamra Banks Zerorez Los Angeles
What do you like about our products and services?

You're employees are friendly and helpful. Ther work they do is fantastic.

Report a concern   March 13, 2020 — Rated 10 out of 10 by Janis Gallo Zerorez Los Angeles
What do you like about our products and services?

Good knowledgeable workers. Neat respectful , nice clean up and good results

Report a concern   March 13, 2020 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

No residual odor

Report a concern   March 13, 2020 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Your carpet pads are great and my couch’s are so clean

Report a concern   March 12, 2020 — Rated 10 out of 10 by Kelli Patrick Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional. It made my carpet come back to life!

Report a concern   March 12, 2020 — Rated 3 out of 10 by R.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I wrote yesterday that your technician was done in less time than the previous person and we had to request that he clean under the small loveseat , couch and end table in the middle of the room. already the entrance to the den looks dirt and it has been less than 36 hours.
While not the technician's problem, the truck leaked an oval of red fluid, probably transmission fluid, two foot by one foot. We moved 90per cent of the movable furniture out of the 2 rooms so he would clean under the remaining furniture.


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