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based on 34884 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good staff and good results.
Robert is the BEST! Really appreciate the conscientious job he does. I would like to request him every time...
Excellent service man! Very good job on cleaning our very dirty carpets.
I've used Zerorez 7+ times and have never been disappointed. They're on time (or early), competent to know what needs to be done, careful with their materials and my furnishings, and are in and out quickly.
I have used zerorez for over 15 years. Their service technicians are always on time, polite and great cleaners! I also love it that this is locally owned and give great service to their customers.
Upon cleaning the tile/grout, the last mopping process left a bit residue that I needed to wipe up. Other than that, the service was thorough and courteous.
We have used Zerorez several times. They always do a WONDERFUL job.
Very professional and thorough. Our carpets look Great. I would recommend zerorez to anyone.
No order, cleans very well, professional personnel.
Jacob did a great job cleaning our carpet. We had some nasty pet stains and coffee stains. He even moved my furniture for me. Carpet looks great!
Everything.
They really work.
Great service the best
No residue, and my carpets always come out looking fantastic! Thanks!
Eduardo was great. He came right on time. I had a major dirty water spill on my white carpet and he did a fantastic job making it look new again. I have used Zerorez for years and highly recommend them for not only your carpets but furniture and tile floors.
The appt making process was awful. Day of my appt. my carpet cleaner was late. He had two phone numbers to reach me. He used only one and when he got no answer that was it.
Meanwhile, I am trying to reach your offices and no one answered. Left a message and no one called me back. Carpet cleaner finally showed up. He did a very good job. The quality of the cleaning is important, so is the ability to make an appt, not have the appt changed to better accommodate someone else, and then not be able to reach your office when no one shows up.
I was very upset. You failed miserably on Saturday. Again, the young man that cleaned was kind and thorough, but ......
The carpet came very clean and truly left no residue. It felt like it was rinsed. There were no lingering pet odors.
Effective and value
The technician, Ryan, was friendly and professional. The carpets cleaned beautifully and we are always satisfied with the services from Zerorez.
Everything
Jacob was very very nice!
My carpet is genuinely clean and smells fresh for a very long time.
Representatives are always well dressed and very polite. They keep appointments and alert me to arrival time. Carpets are very well cleaned and dry quickly.
Pros: I was called 10 minutes prior to arrival. The cleaner explained everything he was going to do beforehand, and then got to work. The furniture he cleaned took about 2 hours to dry. He seemed personable and professional.
Very friendly and helpful pickup & delivery service. They did a beautiful job cleaning our rug.
I am always impressed with the products you use and the results that I get each and every time. And your technicians are top notch in technique and they've all been very nice. I wouldn't consider any other service.
Film left on floor in some areas. Rep returned and re-did some areas. Overall, not as pleased as in past visits. Rep was friendly and, believe he tried his best.
Better than average cleaning results and carpets stay clean much longer.
Quick dry

Had a love seat and sectional cleaned the sectional still has on odor like it wasn’t even cleaned! Had to spot treat the area myself ! Waiting to see if when dry it’s better ! Also charged almost $500.00 dollars I trusted this company to not overcharge but just got quote and I was !!! Would love a call back about my service!! Phone number removed Name removed