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based on 34681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very knowledgeable and professional!
mike is the best makes my old tired carpet look like new.
Tech was Excellent
The gentleman that showed up was very professional and when I asked if he could also clean my couches, he didn’t hesitate to say yes. Very kind and hardworking guy. He’s a Great asset to your company. Thanks again
We were recommended by a family member in Az. so we checked into it in Simi Valley n found one. Such a great company, SUPER GREAT FRIENDLY REP Laid down cover for my downstairs floors, protected corners from the hose so no paint chipping or markings, cover mats for coming into home, gave us protector tabs n plastics for under furniture protection afterwards, n booties for us, didn't try to oversell something we didn't need, honest, clean, polite, worked hard and best off all, MY CARPETS LOOK AMAZING, CLEAN, N STAINS ALL GONE
DEFINITELY RECOMMEND 5 STARS
Nice job done professionally.
Gabriel was prompt, fast, and thorough. He completed the cleaning of our 2 bathrooms, kitchen, and living room in 2 hours, even hand-scrubbing the back of the toilets to give it a thorough cleaning.
My carpet looks like new and no sticky residue. I don’t know why any other carpet cleaning companies are still in business.
Carpet looks very clean.
you were very professional. I was contacted by phone to inform me you were on the way ang the approximate time you were to arrive.
So far the rugs look clean and took awY some of the stains. The harder set in ones are still visible. But since it was cat urine can’t expect it to totally com out. I’m hoping the smell does not come back.
Thank you
Zero Rez is the best way to clean carpets; their clean water/no residue method gets the carpets clean and keeps them that way for a long time. I wouldn't trust my carpets to another company. In addition, their representatives are courteous, knowledgeable, friendly and thorough. Recently our rep was Brett Spence and I would certainly request him next time.
Good customer service and quality workmanship.
Matt is the best.
Nice job, very nice employee...Marcel!
I usually use chem dry and decided to try Zero Rez because of the email special I received.
With Chem Dry my carpets dry very quickly and last night 10 hours after my tech left the carpets were still very wet. I opened the windows as instructed but they were extremely wet.
The other thing I don’t like is the truck water method because it requires my front door to be open and I have an indoor cat For those 2 reasons I would not use Zerorez again. I was happy with my tech though so please don’t count this against him.
My brother recommended zerorez to me years ago and I have used them ever since. Richard did an amazing job on my carpeting and I will be calling again in the near future. Richard was very thorough and friendly. He represents your company very well.
Your service guys are always pleasant.
personable technicians. attention to details.
This was my second visit with your services and as always I am very pleased with your product and Jacob, did a fabulous job, he was courteous and efficient. Thank you I will be back again.
Rony Richard was fabulous. He was honest, up front, and a hard worker. So far my carpets, rugs, and chairs look great. Thanks Rony
It really clean the carpet
Very nice chap that did our work. Fortunately as long as you have one SMALL van to fit onour road, you will have business
Product used seemed to help on stains even though not completely removed but carpets look better!!
Service was fast and professional.
Brett was very cordial, timely and performed the job efficiently. Great job, Thank you.
Carpets dry fast! Great honest work!
Great service! Thank you so much!
The stain was not removed and the equipment left a mess on our wood floors.
Friendly service and product performed as promised

Very clean and efficient !