Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34884 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2020 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Techs were on time and did a great job. My carpets never looked better.
Report a concern   June 13, 2020 — Rated 10 out of 10 by Susan Semegran Zerorez Los Angeles
What do you like about our products and services?

I listen to Bill Handel in the morning and he touts you folks and I've a been loyal customer for many years. Eric did a great job. And I'll be back next year.
Report a concern   June 13, 2020 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent. My grout looks so much better.

Report a concern   June 12, 2020 — Rated 9 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Job well done!
Report a concern   June 12, 2020 — Rated 10 out of 10 by Andrew Sotelo Zerorez Los Angeles
What do you like about our products and services?

I had some bad stains in the carpet before Zerorez cleaned them! (I had seen a friend's carpet after Zerorez got out all the pet stains--so I was confident Zerorez would do a great job if possible.)

Eduardo was very professional; he called 45 minutes ahead to let me know his exact arrival time. My carpets were cleaned to my great satisfaction and he moved light furniture as needed.

I will definitely be getting my carpets cleaned each year by Zerorez.
Report a concern   June 12, 2020 — Rated 10 out of 10 by Dennis Seider Zerorez Los Angeles
What do you like about our products and services?

marcel
Report a concern   June 12, 2020 — Rated 10 out of 10 by Kelly Johnson Zerorez Los Angeles
What do you like about our products and services?

Robert was AMAZING! Totally professional and our carpets continue to looking like new.
Report a concern   June 12, 2020 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Its only been a few days but my carpet feels so clean. One room I thought for sure would not clean up very well looks awesome! I also appreciated that the technician showed up ontime!!

Report a concern   June 12, 2020 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

You do a good job. There is no lingering odor afterwards or residual chemicals that might harm a pet. Your guys are on time and efficient. Prices are OK if you watch the specials. Not so much with the standard prices.

Report a concern   June 12, 2020 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez has the best process ever!
Report a concern   June 12, 2020 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

CLEANED AREAS STILL FEEL STIFF
Report a concern   June 11, 2020 — Rated 10 out of 10 by Dianne Melnyk Zerorez Los Angeles
What do you like about our products and services?

The technician was friendly and serious about making our carpets look as good as possible.
Report a concern   June 11, 2020 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

I’ve used your company many times. Usually someone new, yet they have all been very good and professional.
I recommended your service to my mother-in-law. She Loved the results.
Report a concern   June 11, 2020 — Rated 8 out of 10 by C.M. Zerorez Los Angeles
What could we do to improve?

I love the fact that there are no chemicals! That's why I've used Zerorez for 3 years. However, this time, our carpet just doesn't seem as clean as it has in the past. There are a few areas that still look kind of dirty. If this had been my first experience with the company, I probably wouldn't be using you again. Sorry to say it.

Report a concern   June 11, 2020 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

The associates you send out are always helpful and friendly and do a great job!

Carpet always looks nice after being cleaned.
Report a concern   June 11, 2020 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Really nice guys. Did a great job😃
Report a concern   June 11, 2020 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The tech was really good. Very thorough, on time And a really nice man. My home looks amazing.

Report a concern   June 11, 2020 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent job.
Report a concern   June 11, 2020 — Rated 10 out of 10 by Rick Noel Zerorez Los Angeles
What do you like about our products and services?

The technician Matt who came out to my home was fantastic, he had done my carpets before and I requested him for this service also. I had my kitchen floor grout cleaned and sealed this time also and have been impressed with your process in cleaning carpets soap free and have recommended Zerorez to many friends and family. I will continue to use your company for all my future needs, if I owned a business I would try to steal Matt from your company. What an asset you have.

Report a concern   June 10, 2020 — Rated 10 out of 10 by Javier Villafana Zerorez Los Angeles
What do you like about our products and services?

We have been using their services for over 5 years. It’s something we do that is part of our spring cleaning! The technician that shows up is always friendly, courteous and professional. They are very knowledgeable about their product and their suggestions help us keep our carpets clean until we see them the following year. They also know how to get tough stains out when we think it impossible.

Report a concern   June 10, 2020 — Rated 10 out of 10 by I.G. Zerorez Los Angeles
What do you like about our products and services?

The best! Not sticky!! Eduardo was again super - tell him please!
Report a concern   June 10, 2020 — Rated 10 out of 10 by Elizabeth Kelly Zerorez Los Angeles
What do you like about our products and services?

Clean service with no residue. Friendly, well trained staff.

Report a concern   June 10, 2020 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Customer service and friendliness of Sal. He was polite and respectful or our space and family. He did a great job cleaning our carpets (we have small children so lots of little spots). We also appreciate that there are no chemical Used in the carpet cleaning process-ONLY WATER

Report a concern   June 9, 2020 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Totally happy with the work of Matt and the results. We use no one else for our carpets

Report a concern   June 9, 2020 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Professional service...
Report a concern   June 9, 2020 — Rated 10 out of 10 by Brandon Rezai Zerorez Los Angeles
What do you like about our products and services?

That they only use water without all the other chemicals.
Report a concern   June 9, 2020 — Rated 10 out of 10 by Celeste Hill Zerorez Los Angeles
What do you like about our products and services?

I have used ZeroRez consistently and I am never disappointed. The technician Robert Keith is extremely detailed oriented and always goes above and beyond for our cleaning. I do recommend the company on an on going basis.

Report a concern   June 9, 2020 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and good results
Report a concern   June 9, 2020 — Rated 10 out of 10 by Sharon Nevins Zerorez Los Angeles
What do you like about our products and services?

ZeroRez I am so happy with. Their technician Robert is just a wonderful representation of ZeroRez. He is so professional, loves the company and so helpful with information. Try ZeroRez, you will not be disappointed. I am very happy with the service. My carpets are like new when they are finished.
Report a concern   June 9, 2020 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Robert always does a great job steaming our carpet for us. I always request him since he knows our condo so well.
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