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based on 35209 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My floor has never looked better. The technician was knowledgeable, prompt, courteous, and efficient.
Very professional, carpets look fantastic. Will definitely use your services again.
I have been using Zerorez for probably 15 years. My father lives roughly 200 feet from me and i have hired Zerorez multiple times for his residence as well as other properties that i have had listed (I am a licensed Realtor) to clean. The problem I also seem to encounter is when i have Zerorex out to clean my residence I always get upcharged at the end because my fathers property as well as others I have paid for are part of my history. This is very annoying as Zerorez is already not an inexpensive service and i don't feel that what i have paid for other properties such as my father's or listings have anything to do with my house.
My service person was the same individual who cleaned my carpets 7 years ago. My carpets were very dirty and he spent the time needed to get the job done. He did the best job that could have possibly been done. I will use them again next time.
Friendly, Helpful, Thorough, Associates that care about a great service! A+
Service was great tech was on time in and out. Product works very well.
On time and very through
Service, friendliness, availability and efficiency.
Great results.... best service tech in the business
Sal did a great job as usual.
I really cleaned up the formula spots from our toddler dripping it everywhre.
Timely courteous helpful informative.
Great service provider and excellent results.
The high pressure and no chemicals
We thought the man who was here this week did an excellent job.
Knowledgeable, polite, efficient service technician. Good job on the floors.
/the two service men arrived on time, were friendly and efficient to work with and in their working to clean the carpet and floor tile at our home. They moved furniture out of their path and back into the original places with care.
We cannot give them a perfect five rating because of a female worker at the company.
A company person called and asked if we were happy with the workers and the work soon after the truck and the two men departed. On the surface, we were happy. However, within a few minutes my wife and I discovered a spot on the curve in the wall by the front door that had been damaged by a workers tool. A chunk of the wall board had been gauged out to the metal. The area of the space is 1/4 " high, 1/2 " wide, to the metal deep and 32" from the floor.
We called this problem in and a woman spoke to us saying that she, or someone, would contact us very soon in regard to the problem. NO ONE has called or talked with us since thatnmday!
This gauge in the wall board by the front door of our home needs to be professionally repaired and painted. Please advise regarding your plan to repair the gauge that is indeed
noticeable.
Elaine and Don Last name removed, 28935 San Solarie, Mission Viejo, CA 92692. Phone: Phone number removed,
email: Email address removed
Thank you.
Zerorez has always done a terrific job for me - and I've used them for carpet cleaning, furniture cleaning and tile floor cleaning. Their technicians are always courteous, friendly, and most important ON TIME! Their Customer Service is great, and invoice receipts are promptly emailed. I am very happy and satisfied with Zerorez and their outstanding cleaning methods.
The man was on time, polite and did a great job!
fast and thorough
Excellant tachnicians. Very professional and personable.
They clean very well without any leftover chemical smell. This is important to us because we have allergies and two small dogs.
You had no booties or tabs to put under furniture legs.
The carpet, though worn, came out better than expected and smelled good.
The tech was professional and did a great job on cleaning our carpets and our couch cushions
Quality of service, professionalism of staff. Kyle was great and is an asset to your company. Very professional and courteous
We have been using your company for cleaning our rugs and are very satisfied. They always come out so nice. I just used your company for the upholstery cleaning and was amazed even though it was an older piece that had never been cleaned before came out better than expected. The young man who came out did a very thorough job.
We have used your spot remover as well and it really does the job.
The service was great and the floor looks like new after cleaning! We love it!
Good results
Gus was absolutely wonderful. When he left, he was exhausted from all the hard work. The carpet had not been cleaned for some time and it was in need of deep cleaning. This was just done a couple of weeks ago - there fore time will tell.