Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Malini Gowrish Zerorez Los Angeles
What do you like about our products and services?

gabrial was extremely nice and professional. Plz make sure you send him only every time I need carpet cleaning

Report a concern   March 25, 2021 — Rated 10 out of 10 by Joseph Johnson Zerorez Los Angeles
What do you like about our products and services?

Our carpets are always clean and fresh after service, and Brett Spence is a very friendly, competent technician. He knows our carpets and we always request his service.

Report a concern   March 25, 2021 — Rated 2 out of 10 by J.Z. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have had this done 3 times, however it is to expensive for the results, I wouldn't recommend it to friends. However I love Matt the technician-great worker and friendly!

Report a concern   March 24, 2021 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I can count on your employees to be friendly and informative. They do an excellent job and ask about any concerns I may have. Your prices are very affordable too! Marcel was here yesterday and he did quite a job on my very dirty carpet! I’ve been using Zerorez at least 15 years.

Report a concern   March 24, 2021 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

Gabriel was early, knowledgeable and did a fine job.

Report a concern   March 24, 2021 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Pleasant aroma of what is used to clean your carpets. The results is a lovely, seemingly brand new carpet.

Report a concern   March 24, 2021 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

The employee that cleaned our carpets hustled and did a great job!

Report a concern   March 24, 2021 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Safe, friendly and efficient service.

Report a concern   March 24, 2021 — Rated 9 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Carpet turned out good, but your company charges to much!!!

Report a concern   March 24, 2021 — Rated 10 out of 10 by Mark Glickman Zerorez Los Angeles
What do you like about our products and services?

Andrew did a wonderful job. Professional and very thorough. Care was taken and he was honest about job expectations. Very clean and carpet looks great. Thanks!

Report a concern   March 22, 2021 — Rated 8 out of 10 by M.J.S. Zerorez Los Angeles
What could we do to improve?

We have loved working with Zerorez. Unfortunately this service was not quite as high-quality as our previous services. There were some stains left on the carpet that was cleaned that do not appear to have even been addressed as I was able to get them out with Woolite spray carpet cleaner and some scrubbing. Overall the carpet is hard/brittle to walk on which makes me worried that it was not rinsed properly. It was softer prior to the cleaning.
The tile cleaning also did not turn out as we had hoped. Part of it I am sure is the age and condition of our tile but I was disappointed with the debris and dirt left on the tile (not the grout) and the edge of the tub and the tub itself. I had to go in and wash down and dry each of the three showers tile walls, as well as to wash and wipe down the tubs and edge around the tubs.

Report a concern   March 22, 2021 — Rated 10 out of 10 by S.G.S. Zerorez Los Angeles
What do you like about our products and services?

Marcel is the best technican who has ever cleaned our carpeting.

Report a concern   March 22, 2021 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Very good communication and follow-up. Friendly intentive customer service, felt like I could count on them 100%. Jeremy that showed up to do the carpet was very professional, friendly and went right to work! He was awesome. All good to go

Report a concern   March 22, 2021 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

I was very happy with the service. My technician Jacob was on time, answered all of my questions, and did an amazing job with my carpets! My carpets dried overnight and look clean and new. I will be using this method of carpet cleaning going forward....

Report a concern   March 22, 2021 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Always a great friendly job done!

Report a concern   March 21, 2021 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

The rep that cleaned was great

Report a concern   March 21, 2021 — Rated 10 out of 10 by Larry Rhoton Zerorez Los Angeles
What do you like about our products and services?

Fast, polite, and a great job.

Report a concern   March 21, 2021 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Calling 30 minutes before you arrive. Courteous worker

Report a concern   March 21, 2021 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

On time. Easy to work with. Results are good

Report a concern   March 21, 2021 — Rated 7 out of 10 by A.M. Zerorez Los Angeles
What could we do to improve?

It could be our carpet, but tracking still shows in spots. The tech was courteous by seemed rushed. The carpet appears about the same as the first time we had it cleaned.

Report a concern   March 21, 2021 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Products clean very well , minimal odor and safe for pets

Report a concern   March 20, 2021 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Thank you. Always great service and great outcome.

Report a concern   March 20, 2021 — Rated 5 out of 10 by N.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Spots came back now waiting to see thesecondtime

Report a concern   March 20, 2021 — Rated 5 out of 10 by A.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

carpet dried curled since it was so wet...

Report a concern   March 20, 2021 — Rated 10 out of 10 by Tina Worden Zerorez Los Angeles
What do you like about our products and services?

I like the professional service techs, and that your special water formula leaves no soapy residue left behind. Drying time is good too.

Report a concern   March 20, 2021 — Rated 10 out of 10 by Adrienne Welch Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Explained the procedure. Went over the cost and started working. Excellent job my tile l/stone looks brand new. Very professional and friendly

Report a concern   March 19, 2021 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the service from Zerorez. I have used this company four times and I have always been pleased. The representative did an outstanding cleaning job for me. His name is Jacob Dougherty and I will request him the next time I have Zerorez to my home. He was courteous, polite and a good representative of your company.

Report a concern   March 19, 2021 — Rated 10 out of 10 by Carolyn Honig Zerorez Los Angeles
What do you like about our products and services?

Great job getting out carpet stains! Rudy did a fantastic job! Thank you Rudy

Report a concern   March 19, 2021 — Rated 10 out of 10 by Charlotte Carlberg Zerorez Los Angeles
What do you like about our products and services?

You always have great service on the job people.

Report a concern   March 19, 2021 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

Cleaning personnel are always professional and do a great job


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