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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, quick and accommodating
Our service technician was awesome to work with. He covered everything up front and added additional services we would benefit from, like the the preventative pet coverage.
Like that the cleaner is conscientious about his job. Do not like the company does not return call when there is a problem
Professional. Great service.
Clean, thorough, easy, friendly.
Excellent service!
Mr. Romo was right on time, very friendly, and did an excellent job for us. We were very pleased with the outcome.
I am concerned about the amount of water that was used. We have wool area rugs and I know they absorb water but it took a long time for them to dry and I don't think that much water is good for the backing.
i had been listening to your radio ads for quite some time and knew I wanted to try your services when needed.
I had just put down a brand new rug and spilled a chocolate shake on it.
I called your service center. your service guy came did a great job cleaning rug and I am very happy with results
I will use again when necessary.
Very prompt, efficient and good work.
Zerorez Ive used for years. they are the only carpet company i recommend
Technician was on time, pleasant, and hard working, and the carpet looks great!
(You may use my first name and last name initial for publicity purposes)
The carpet looks beautiful!
Very Professional
Great Quality Job
They arrived on time, did a good job and price ws reasonable
Zerorez provides a professional, excellent service. Their easy to reach, their field personnel always go the extra mile to make sure you are satisfied. Recently we included cleaning our furniture along with carpets. It came our beautifully.
Highly recommend Zerorez.
The technician was very good and friendly.
Gabe was extremely polite and professional. He called before he arrived and was on time. He did a great job of cleaning my two chairs and two area rugs.
The carpet cleaning was the best I’ve ever had!
My mom recommended ZeroRez.
Professionalism and competence. On time and efficient.
Ease of setting up appointments. Show up on time and go the extra mile.
efficient, careful, courteous
Everything
The service person, Brett, called before coming and was on time. But more than that he was really thorough. I am picky. My carpet was cleaned behind doors, under cabinet spaces, right up to sliding door edges in short all the places one could overlook if they were doing a "quickie" job of it.
We had the same technician for years because he was so good, Brett was new to us but he was even better.
Good customer service. Good product.
Nothing is clean. The operator told me ZeroRez only spot cleans. Your advertising is BS.
I paid $600 for nothing!
They are eco-friendly and effective.
Better cleaning
Very professional and fast service. My carpet looks like new!