- Phone: (949) 387-2222
- Visit Website
based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ryan, our technician, did a great job. The carpet looks and feels clean. Ryan was friendly and professional.
Brett was on time, polite, and did a great job.
Good service, good job
your serviceman, Matt H., was terrific. He did all the heavily trafficed areas in my house and got the spots that had been there forever up.
10 stars to him!
Jetemy.
quality workmanship, carpets come out very clean and stay cleaner longer. and the guys that do the work are always friendly and professional and work hard at it.
Andrew was our Tech....... he called letting me know he was on the way with a eta. Pleasant an well versed in what we needed for a good cleaning. He did a superior job compared to other carpet cleaners
Brett was friendly, courteous, and helpful, plus he arrived within 10 mins of the two hour time frame. My carpets look amazingly clean. I wish I had used Zerorez the first time I heard your advertisement on KFI!
Professional service from beginning to end. I will definitely be a repeat customer.
Good job
Technician calls to let you know his ETA - and arrives on time. Very professional and quality work.
I've been using Zerorez for years, I love everthing about them, the guys have always been on time, friendly and professional. I have a dog and pet stains are always an issue, but they always manage to get them all out.
professionalism
I have received conflicting info from the last two technician regarding rugs/rooms. I also think the service is very expensive.
You guys do a great job. But I’m starting to feel like there are a lot of add ons and upcharges. Your advertised price should be the price, not a “plus water fee”.
Charge only the amount quoted on the phone and not surprise me with extra charges when you are there right before you start the job.
Excellent service & cleaning.😊
The service people do a great job
Our technician was very professional and showed up on time.
Our carpet looks clean and amazing!!
We had 2 Persian rugs cleaned also and they look great.
I was so surprised that Sal was able to even clean the spots left by our new puppy.
Sal was so professional and respectful and such a nice person.
On time and quick.
I had my hardwood flooring cleaned for the first time. I see the difference in how clean my floor is as well as the nice sheen. I have had my area rug and couch cleaned and I have been very pleased in the past. I will definitely have the floor cleaned again.
In some areas urine smell is very strong. Some areas may have been missed.
Prompt professional service. Our company has been using Zerorez for many years. We are always more than satisfied.
Orangeland RV park
I like the timely manner, the professionalism, the quick service, and the efficiency of the cleaning.
The technician (Sal) was very courteous and called to let us know that he would be coming towards the middle of the window instead of the beginning. Once he arrived, he was careful to protect our home and did an excellent job on our tile and carpets. We’re so happy with the results!
On Time. very nice and everything looks great
I tried to send an email for followup help.
Austin did fine work in most rooms . But one room in particular has been a huge disappointment.
I'm going to schedule again , I guess foor entire condo.
But I'd like an older, long-time Zerorez staffer. Most have done excellent jobs .
Name removed
Corona del Mar
Carpets are clean with no residue left behind. Service personnel are friendly and trustworthy. They show up on time and finish their work in a timely fashion.

For the last several years I have only used Zerorez because it is always a thorough clean. I have nearly white carpet, so I know what I’m talking about. My last appointment a couple weeks ago was no different... Jacob was professional and courteous - as all the cleaning technicians have been. He was prompt, polite and handled the machinery to and from my 3rd floor condo with ease. Super clean carpets AND all done by a kind professional - that’s a win-win for me!