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based on 34675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service individuals are always on time, friendly, and very professional. My carpets come out looking like new no matter how dirty they are! Love that they are soap free as well so no smell, and just feels cleaner! Awesome service.
Andrew arrived on time and did a great job on our rugs. He was careful with protecting the furniture and making sure we were happy with the cleaning. Andrew noticed areas of the rugs that needed special attention for cleaning. We are totally happy with the results. Our rugs look brighter and clean. We will definitely use Zerorez in the future. Thank you Andrew.
On time, did a great job, quick, good value
On time, efficient, friendly and wore his mask.
10 stars
Great results. Very professional.
Sal always does a great job, very timely. And yes will refer & use again!!
Your technicians are knowledgeable,
polite, patient, happy to explain any questions and seem truly enthusiastic about their work!
Your product does what you advertise!
What more could a customer want!
The fact that Zerorez doesn't use any harsh chemicals in their cleaning process is GREAT! This sets them apart from other carpet cleaning companies. This is why, it's the only company, I will have clean my carpet. I've recommended Zerorez for years to family and friends.
Your employees are knowledgeable and professional. We will be using ZEROREZ in the future again
Used your services for years and always been so happy with the results!
On time and good work.
They work really well and I don’t have to worry about harsh chemicals
Service was professional and fast my carpet looks great
Thanks!
Zerorez did 1/2 of the scheduled work because the order desk got it wrong. The technician was in and out in 25 minutes. He didn’t get out the three spots in the 6-months old carpet and the grout wasn’t much cleaner, either. I called customer service to address this and customer services argued about what was ordered and to be done so I asked him to cancel the invoice and we’ll find a different cleaning service. He agreed to cancel the invoice. We’ve not heard from the owner or Manager, nor has a credit been issued to cancel the invoice.
Ben was polite and friendly. My rug dried quickly. Not like other companies that take longer to dry. The rug looks great.
Grout was cleaned well in the high traffic areas, still a little more work at cooktop area could have paid better dividends. Carpets were quite wet after treatment and I wasn’t expecting that much moisture but satisfied with the results. Service technician was very polite and thorough!
Great service technician, quick appointment time, on time, carpets look and smell great, dries fast.
That you use no soap.
Great service all the time!!
I love that the carpets come out so clean looking and the technicians are always courteous and friendly. I've used Zerorez 3 times now and have been happy each time.
Don't use soap
We have been loyal patrons of ZeroRez even before when Eric Bollman was the sole ower. ZeroRez does and excellent job and always arrives when scheduled. I will continue to call ZeroRez in SoCal and NoCal for all of our cleaning needs. Thank you, ZEROREZ!!
First name removed and Joel Last name removed
Tech very polite and explained pricing and options.
Result
They do a terrific job
Easy to schedule.
Excellent cleaning product.
Professional courteous staff
Eric, the representative, was very friendly, professional, informative, knowlegeable, punctual and though. I would highly recommend him and his company. My carpets came out fresh and clean with that crispy feeling.
Right on time and worked hard on my carpets difficult areas.
I remember when you broke the story of the China virus being a bio weapon so early on. You provided all the research and evidence. So impressive. You should be commended. Doing a great job.