- Phone: (949) 387-2222
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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and you get the carpets cleaned without using any soaps. I have the entire family using your services.
Andrew was excellent. He took the time to explain the process because my husband had many questions. Andrew was very patient. Great customer service!
We had a lot of stains and Andrew was able to clean all of them up. The carpet looks great.
Thank you!
My carpet really feels clean, not just dried shampoo.
The cleaning tech did an excellent job leaving my carpet looking almost new.
Honesty of technician who arrived who suggested we have wood floors refinished to get the scratches out of a few areas in the home. After checking with a refinishing vendor we discovered that our type of “distressed” wood floors were not good candidates for refinishing. We immediately called Zerorez back to have floors cleaned as this was a newly purchased home. The floors look great and only we know where the few areas with scratches are...lol :)
Carpets thoroughly cleaned
Cleaning job done well. Service man explained possible problem.
Very good job just very expensive.
Service was great. He arrived on time and was very efficient.
Very friendly and skilled technicial
Excellent job!!!
Very friendly. Did his work and it looked very nice, would use the service again,
The technician did an excellent job. Took his time to get good results
My carpets always look like new & stay fresh for a good time after a Zerorez cleaning.
I really appreciated the ease and reliability of communication: I was able to read about services on the website as well as schedule an appt on-line. I had several emails or texts reminding me of my upcoming appt. The technician, Lee, called as he was on his way. He completed the job in the time frame he said he would and I was charged the price as listed on the website. And to top it off, most importantly, my very dirty tile floor is finally clean again. Highly recommend.
I like the result.
Showed up on time, and was very thorough. Very please with our technician's work!
everything.
I needed to schedule downstairs and the area rugs one day and the upstairs another day. This required two visits. I especially liked that the scheduler didn't try to manipulate me into one day and didn't get an attitude over the two days. Frankly, I would have preferred getting it over with, but I had to do myself and I couldn't do all in one day.
You are always prompt and professional. Our carpets look great!
Lack of harsh chemicals
Clean, Efficient, excellent service and process
My service provider was excellent! He worked so hard. I loved that he didn't try to sell me services I didn't need. He was so so great.
I like how clean the carpeting looks.
They have excellent cleaning technicians with a very fair price. Also they offer coupons and discounts to their customers. They can even give your discount on the same day of service. That’s just wonderful especially when we are going going thru a pandemic time. God bless this wonderful company.
Great job, friendly and technician was on time.
Who I like about your service is Andrew. He went out of his way to do a terrific job for us. The location is very difficult to get to, it took him three trips from the street, up the elevator and down the hallway to get to our condo. He did this without complaint. He put in extra effort on some tough stains we had on the carpet. And, he had to accommodate other workers in the space. We appreciate his professionalism, demeanor and tenacity.
It was also quite easy to make the reservation and obtain a quote.
Thank you.
Marcel was great. Very knowledgeable and took his time to do the job right. I look forward to having Marcel come back to our office the next time our carpet needs cleaning.
Thanks
Gene Sacco
DATATrue, LLC
They are very thorough. My carpets always look brand new when they are done with a cleaning!
Sal successfully removed melted bright green crayon from our carpet. We thought it couldn’t be done. Thank you Sal.

Excellent service! On time, efficient and polite.