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based on 35015 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians are always prompt, polite, and thorough.
It is the best way to get carpets clen.
On time, excellent job. I always ask for Bret Spence. He is excellent!
Zerorez has always done an outstanding job of cleaning my carpets. This last visit they removed layers of polish from my wood floor. A big job done well.
Great job! Super clean and efficient.
The pride in the technicians work.
The zerorez technician (Sergio) who came to our home was fantastic. He took Extra Care to ensure our home was protected and nothing was damaged. He did an extremely thorough job of cleaning our carpets. Our carpets are 11 years old and they almost look like new again. We will definitely be using Zerorez again in the future, and we will be requesting Sergio. Thank you Sergio for the exceptional service/work I hope zerorez is paying you what you are worth!
Excellent cleaning service! Also well coordinated communication re timin.
Excellent service and cleaning. Sal is very professional and does exceptional work.
The technition was very personable and discussed everything before proceeding. The result was an amazingly spotless carpet!
You show up, do your job efficiently and leave. Our operator was very professional and courteous.
It really cleans carpets and upholstery well!
I have used Zerorez for years so I can tell you that because of the their process and products, the “clean” lasts a very long time!
It’s easy to schedule, has great specials, and the employees are all very professional!
Jacob or Jake, the technician was very good. He was right on time and efficient. There was no smell and the carpet was completely dry within about 1 1/2 days.
They texted me the night before my appointment at 6:40pm to cancel. I had made the appointment 2 weeks prior and had to have the service done on the particular day of my appointment. Just frustrating to be notified last minute. They actually did send someone and kept my appointment And the technician that did end up coming was awesome. Very friendly and professional.
After cleaning our carpets, the allergens in our home seemed to diminish significantly.
Hot water limited use of chemicals. Perfume not used to mask odors that may not have been picked up. No odor, carpets are clean.
Professional, did the job. Just did it for the first time and have to give it some time to see if my clean carpet lasts.
Very professional, on time and helpful
Courteous and professional. Can do attitude
Professional staff.
My rugs look very clean and my service guy was very friendly.
Great communication and service.
We appreciate your professionalism!!! You always arrive in the time frame given. Your work is way above what we have experienced with other cleaning companies. Your staff is professional and polite and efficient!!
Consistent service and responds to any follow up needed
We have used this company twice before and they do excellent work, are timely and provide superb customer service.
The cleanliness of the way the carpeting drys and soft
They did an excellent job and were very friendly.
My technician was especially courteous and competent. I would definitely ask for him to be
my technician again.
And I was happy that it did not take very long for my items to dry.