- Phone: (949) 387-2222
- Visit Website
based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very satisfied with the work Andrew LaSarge did, besides he was very pleasant and professional!
On time, great work, great technician. Take me off your mailing list, as I will call you when I need more work done. Thanks.
First of all, I liked the educational video which explained why your product was different from other cleaning agents in common use for carpets. Being that I hold a degree in the science disciplines, I especially appreciated the verbiage explaining your ionized water process.
Jeremy is simply amazing! His effervescent enthusiasm and professional approach toward the task at hand is impressive. When the job was complete, the carpet looked like it 'was standing at attention', so fresh and more beautiful than when brand new.
Thank you for going into this line of word, and for being Zerorez!
The technician was very good. However, there are some areas that are still wet after more than 24 hours. I am wondering if he extracted enough of the cleaning solution?
The spots are gone and my carpet looks great again. It is just the areas that are still damp that concern me.
Efficient and pleasant
Several spots were left this time. I have always been happy with Zerorez and have used several times but not so much this time. Carpet was more dirty this time but rep was not nearly as nice as my last one and not as apologetic. we did not click. I am not nearly as pleased.
Sandy Last name removed
Fantastic job of cleaning our very dirty carpet.
Never would have believed how good it could look. And no soap left to attract dirt.
The technician was on time friendly and with no trying to up-charge. Loved it!
For the last several years I have only used Zerorez because it is always a thorough clean. I have nearly white carpet, so I know what I’m talking about. My last appointment a couple weeks ago was no different... Jacob was professional and courteous - as all the cleaning technicians have been. He was prompt, polite and handled the machinery to and from my 3rd floor condo with ease. Super clean carpets AND all done by a kind professional - that’s a win-win for me!
Ryan, our technician, did a great job. The carpet looks and feels clean. Ryan was friendly and professional.
Brett was on time, polite, and did a great job.
Good service, good job
your serviceman, Matt H., was terrific. He did all the heavily trafficed areas in my house and got the spots that had been there forever up.
10 stars to him!
Jetemy.
quality workmanship, carpets come out very clean and stay cleaner longer. and the guys that do the work are always friendly and professional and work hard at it.
Andrew was our Tech....... he called letting me know he was on the way with a eta. Pleasant an well versed in what we needed for a good cleaning. He did a superior job compared to other carpet cleaners
Brett was friendly, courteous, and helpful, plus he arrived within 10 mins of the two hour time frame. My carpets look amazingly clean. I wish I had used Zerorez the first time I heard your advertisement on KFI!
Professional service from beginning to end. I will definitely be a repeat customer.
Good job
Technician calls to let you know his ETA - and arrives on time. Very professional and quality work.
I've been using Zerorez for years, I love everthing about them, the guys have always been on time, friendly and professional. I have a dog and pet stains are always an issue, but they always manage to get them all out.
professionalism
I have received conflicting info from the last two technician regarding rugs/rooms. I also think the service is very expensive.
You guys do a great job. But I’m starting to feel like there are a lot of add ons and upcharges. Your advertised price should be the price, not a “plus water fee”.
Charge only the amount quoted on the phone and not surprise me with extra charges when you are there right before you start the job.
Excellent service & cleaning.😊
The service people do a great job
Our technician was very professional and showed up on time.
Our carpet looks clean and amazing!!
We had 2 Persian rugs cleaned also and they look great.
I was so surprised that Sal was able to even clean the spots left by our new puppy.
Sal was so professional and respectful and such a nice person.
On time and quick.
Professional. No residue. A bit expensive though.