Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2021 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Carpets r clean and service is first class

Report a concern   May 21, 2021 — Rated 10 out of 10 by T.E. Zerorez Los Angeles
What do you like about our products and services?

I like that there are fewer harmful chemicals. Customer service was polite, friendly and efficient, and my technician was also polite, respectful and efficient.

Report a concern   May 21, 2021 — Rated 10 out of 10 by Pam Wilson Zerorez Los Angeles
What do you like about our products and services?

Jacob was on time, courteous and did an excellent job!

Report a concern   May 21, 2021 — Rated 10 out of 10 by Ron McDevitt Zerorez Los Angeles
What do you like about our products and services?

Carpet is clean when u leave n spots don’t reappear.

Report a concern   May 21, 2021 — Rated 10 out of 10 by Kathy Crilly Zerorez Los Angeles
What do you like about our products and services?

Everything!

Report a concern   May 21, 2021 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Sorry but I just had a knee replacement surgery on Monday. The guy who did my furniture & tile cleaning was the best we've had so far with your company. Can't get upstairs to find his name. Made so little mess after he was done . He's a keeper & deserves a raise!😎Took my area rugs for cleaning in your special rug pit. Always a great service.

Report a concern   May 21, 2021 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Extremely professional & do great work!
Area rug & 2 upholstered chairs came out like new!
Will definitely recommend.

Report a concern   May 21, 2021 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

On time, and the tech did a great job!

Report a concern   May 21, 2021 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

This is the 3rd time we have used your services. We have always been happy . This last time your technician, Marcel, was wonderful. Not only did he do a great job, he was very friendly and very informative. He was also on time. We will always use your company and we will always recommend you to our friends and family.

Thank you for a fresh, clean carpet!

Name removed

Report a concern   May 20, 2021 — Rated 10 out of 10 by Sandra Walden Zerorez Los Angeles
What do you like about our products and services?

Brett was very professional and friendly. He did an excellent job with our very dirty carpet. We have 4 dogs - this was the best carpet cleaning we have had.
Exceeded our expectations.

Report a concern   May 20, 2021 — Rated 10 out of 10 by Beth Laue Zerorez Los Angeles
What do you like about our products and services?

The rugs are clean and the spots generally do not come back. I like the gentleman who does my work. He aims to please! I have my rugs cleaned twice a year...if I can afford it!

Report a concern   May 20, 2021 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

We had blood stains on our white carpet, Sergio came out and was able to get the stain out without causing too much damage to the Integrity of the carpet.

Report a concern   May 20, 2021 — Rated 10 out of 10 by Jeff Hazelrigg Zerorez Los Angeles
What do you like about our products and services?

Jacob was very friendly and efficient.

Report a concern   May 20, 2021 — Rated 10 out of 10 by K.N. Zerorez Los Angeles
What do you like about our products and services?

Sal was really super. Great example of an employee with customer service at his core.

Report a concern   May 20, 2021 — Rated 10 out of 10 by Catay Shaffer Zerorez Los Angeles
What do you like about our products and services?

Your employee was very kind & knowledgeable. The results were AMAZING!

Report a concern   May 20, 2021 — Rated 10 out of 10 by Leslie Hallimore Zerorez Los Angeles
What do you like about our products and services?

Nice employees and does amazing job removing carpet stains.

Report a concern   May 20, 2021 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is an outstanding carpet cleaning company, they always do an outstanding job !!!

Report a concern   May 20, 2021 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is safe, convenient and has great technicians. Sal did a great job!!

Report a concern   May 19, 2021 — Rated 10 out of 10 by H.K. Zerorez Los Angeles
What do you like about our products and services?

Your service is as-advertised. And it works. And your crew members are good people.

Report a concern   May 19, 2021 — Rated 9 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Cleaning was great. Worker was very polite Thanks

Report a concern   May 19, 2021 — Rated 10 out of 10 by K.O. Zerorez Los Angeles
What do you like about our products and services?

Excellent service, great cleaning, so much better than other cleaning services. Very very happy.

Report a concern   May 19, 2021 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

good work, arrived on time, gave me honest assessment of what needed to be done, good result

Report a concern   May 19, 2021 — Rated 10 out of 10 by Phil and Michelle Ormonde Zerorez Los Angeles
What do you like about our products and services?

Love Zerorez, they have been cleaning our carpets for many years would not use anyone else

Michelle

Report a concern   May 19, 2021 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Was happy with the last service and the technician was helpful and friendly. No problems!

Report a concern   May 19, 2021 — Rated 7 out of 10 by J.D. Zerorez Los Angeles
What could we do to improve?

The Man who came here was incredibly nice. When he finished the Rooms, they looked very nice, (?), but the Carpet was EXTREMELY WET. We needed to do your Method due to our Cat making several messes at the end of his Life, but will go back to using Chem DRY. I really think that a FOLLOW UP CALL with your Clients should be done in approximately 2-3 weeks..in case "spots" begin to show up again. We paid an extra $75 because our Hallway had MAJOR Pet accidents, and 2 other Rooms had some. Although we are very happy that most
of the spots had, appear to be gone, there ARE SPOTS IN HALLWAY... THAT HAVE STARTED TO COME BACK. BUT, all in all...very pleased.

Report a concern   May 19, 2021 — Rated 10 out of 10 by Roxy Licon Zerorez Los Angeles
What do you like about our products and services?

Brett was awesome he showed professionalism in his work, and I will tell all my friends and family about there service.. Roxy Licon

Report a concern   May 19, 2021 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for about 10 years. I like that they use only water & no chemicals. The technicians, most recently Sal, have always done a thorough & fantastic job. I am always very happy with my clean carpets, tile floors, & furniture upholstery after they leave!

Report a concern   May 19, 2021 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Sal was wonderful!!! The rugs are beautiful!

Report a concern   May 19, 2021 — Rated 10 out of 10 by B.Y.C. Zerorez Los Angeles
What do you like about our products and services?

Great people- very helpful in all ways- from phone appt. to throughly cleaning my carpets- and follow up- great crew!

Report a concern   May 18, 2021 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

I was so happy with Jeremy Adams and the cleaning of our carpets!!!! He was amazing with setting up and throughly cleaning our carpet!!!! I will request him for the next time!!!!


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